CarComplaints.com Notes: The 2014 (and 2015) Jeep Grand Cherokee have a serious defect trend of transmission complaints. Most of the complaints are for rough shifting — things like jerking & hesitation when shifting gears.
10.0
really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
12,106 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2014 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V643000 (air bags, seat belt); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of the time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
S10 appropriate handling- letter to the secretary from constituent re copy of a letter to Fiat Chrysler chief executive officer sergio marchionne regarding a Jeep Cherokee safety recall. For months the parts were not available for recall #14V643000. In November 2014, the consumer was able to get one of the recalls rectified only because someone did not show up for the appointment. Also, the consumer experienced a catastrophic transmission failure. Updated 08/03/15.
The recall (P67/nhtsa14V-643) passenger seat belt. Chrysler has advised for months that part is not available. However they continue to produce 2015 models with an apparent resolution to the problem. This is a dangerous situation....one is reluctant to have someone ride in passenger seat. Some threatened punitive action S/B taken the NHTSA to expedite resolution, I.e. supply me with comparable loaner vehicle at no charge until part is available. In any case, you are the experts here and hopefully can get some response from Chrysler. Thanks for your time...
The contact owns a 2014 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V634000 (air bags, seat belts); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
The contact owns a 2014 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V643000 (air bags, seat belts); however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Updated 6/4/15 the consumer stated the recall repair was completed on May 8, 2015. Updated 06/09/15
- Sudbury, MA, USA
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The contact owns a 2014 Jeep Grand Cherokee. The contact stated that NHTSA campaign number: 14V643000 (air bags, seat belts) exceeded a reasonable amount of time for repair. The dealer stated that the part was not available for repair. The manufacturer was not made aware of the delay. The vehicle was not repaired. The contact had not experienced a failure.
The contact owns a 2014 Jeep Grand Cherokee. The contact received notification of NHTSA campaign numbers: 14V154000 (service brakes, service brakes, hydraulic), 14V391000 (electrical system) and 14V643000 (air bags, seat belts); however, the parts needed to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2014 Jeep Grand Cherokee. The contact stated that NHTSA campaign number: 14V643000 (air bags, seat belts) exceeded a reasonable amount of time for repair. The dealer and manufacturer stated that the parts were not available. The vehicle was not repaired. The contact had not experienced the failure...updated 05/19/15 updated 11/10/2015
The contact owns a 2014 Jeep Grand Cherokee. The contact received a notice for NHTSA campaign number: 14V643000 (seat belts) in December of 2014. After contacting the dealer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be provided. The manufacturer was not contacted. The contact had not experienced a failure.
The contact owns a 2014 Jeep Grand Cherokee. The contact received a notification of NHTSA campaign number: 14V643000 (air bags, seat belts). The contact stated that the part needed to remedy the vehicle was unavailable. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2014 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number:14V643000 (air bags, seat belts) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
The contact owns a 2014 Jeep Grand Cherokee. The contact stated that the air bag warning light illuminated. The vehicle was taken to a dealer. The technician diagnosed that the orc module needed to be replaced. The vehicle was not repaired. The contact received notification of NHTSA campaign number: 14V643000 (air bags, seat belts); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was 15,500.
The contact owns a 2014 Jeep Grand Cherokee. The contact received notification of NHTSA campaign numbers: 14V154000 (service brakes, hydraulic), 14V391000 (electrical system) and 14V643000 (air bags, seat belts); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2014 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V643000 (air bags, seat belts); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The contact had not experienced a failure.
The contact owns a 2014 Jeep Grand Cherokee. The contact received notification of NHTSA campaign numbers: 14V391000 (electrical system), 14V634000 (electrical system), and 14V643000 (air bags, seat belts); however, the parts were not available for an extended period of time. The dealer did not give a specific date when the parts would become available. The manufacturer was notified of the issue. The contact had not experienced a failure.
The contact owns a 2014 Jeep Grand Cherokee. The contact received two notifications for NHTSA campaign numbers: 14V643000 (air bags, seat belts) and 14V634000 (electrical system); however, the contact was not able to have the vehicle repaired because the parts needed were unavailable. The manufacturer was notified. The contact had not experienced a failure. Updated 03/30/15 updated 6/23/2015
The contact owns a 2014 Jeep Grand Cherokee. The contact received notification of NHTSA campaign numbers: 14V634000 (electrical system) and 14V643000 (air bags, seat belts) however, the parts needed to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2014 Jeep Grand Cherokee. The contact received NHTSA campaign number:14V643000 (air bags, seat belts) and stated that the parts were unavailable. The dealer was uncertain when the parts would become available to service the vehicle under the recall. The manufacturer was made aware of the issue and they informed the contact that they were uncertain when the parts would become available. The contact had not experienced a failure. The VIN was unavailable.
The contact owns a 2014 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V643000 (air bags, seat belts); however, the parts to do the recall repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2014 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V643000 (air bags, seat belts); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
A D V E R T I S E M E N T S
- Perryville , MO, USA