CarComplaints.com Notes: The 2014 (and 2015) Jeep Grand Cherokee have a serious defect trend of transmission complaints. Most of the complaints are for rough shifting — things like jerking & hesitation when shifting gears.
10.0
really awful
Crashes / Fires:
14 / 0
Injuries / Deaths:
19 / 0
Average Mileage:
15,209 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2014 Jeep Grand Cherokee. While the vehicle was parked, it suddenly accelerated independently and crashed into a building. The contact mentioned that the failure occurred while being outside of the vehicle. The air bags did not deploy. A police report was not filed. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 11,240.
The contact owns a 2014 Jeep Grand Cherokee. The contact received notifications for NHTSA campaign numbers: 14V634000 (electrical system), 14V636000 (electronic stability control), and 14V643000 (air bags, seat belts); however, the parts needed for the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2014 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V643000 (air bags, seat belts); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
The contact owns a 2014 Jeep Grand Cherokee. The contact received a notification of NHTSA campaign number: 14V643000 (air bags, seat belts); however, the recall part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
2014 Jeep Grand Cherokee. Consumer writes in regards to parts not available to complete unintended side curtain air bag deployment and occupant restraint control module recall notices. The consumer referenced recall numbers 14V643000, 15V041000 and 15V041000. Chrysler informed the consumer, there were no such recalls.
- Boca Raton, FL, USA
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Event occurred December 22, 2014. After multiple monthly check engine lights and "replace" of the computer, the vehicle information center gave a warning of "incorrect def detected." (only mopar def had been used). Within 10 miles the vic warning stated "vehicle will not restart in 200 miles." Return to the dealer again after the previous visit 3 days prior to "reflash" the computer indicated a recent tsb for replacement of the catalytic converter. I also had them check the def pump and nozzle which was clogged with crystallized def. After two weeks of waiting with them not able to find a catalytic converter and new oxygen sensor I was forced to trade the vehicle at a loss. (Chrysler would not offer any help on the trade). Update 9/15/15 on June 7, 2014 the traction control light illuminated, the steering sensor shorted out. On August 12, 2014, the check engine light illuminated and the PCM software was updated. On August 14, 2015, the clockspring was replaced. The engine light illuminated several more times. The catalytic converter was replaced. Updated 10/01/15 updated 12/23/15.
The contact owns a 2014 Jeep Grand Cherokee. The contact received a notice for NHTSA campaign number: 14V643000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN was not available. Updated 09/10/15
Made an appointment for the recall since I got the recall notice. Appointment confirmation number #X03qbqoq38 with napleton Chrysler in kissimmee, fl. They verified the part was in. Showed up for appointment and after two hours, I got an oil change, tire rotation some updates and no safety recall. Totally unacceptable that I had to take a day off work for a recall I have been waiting on since October and it did not happen. These recalls are just scams to get the owner to have other work done. I can't believe a national Agency is involved with this type of scam. Re: P67/NHTSA 14V-643....updated 08-06/15
The contact owns a 2014 Jeep Grand Cherokee. The contact received notification of NHTSA campaign numbers: 14V154000 (service brakes, service brakes, hydraulic), 14V391000 (electrical system), 14V634000 (electrical system), and 14V643000 (air bags, seat belts). The parts were unavailable to perform the repairs. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. MA 09/03/15 updated 12/10/15
A teen driver pulled out in front of my wife and she hit her going around 20-25 mph. The whole front of the Jeep needed to be repaired to the tune of almost $6,000. However, the airbags never deployed. My wife did go to the hospital complaining of lower back pain and a few days later had a sore neck as well. I realize it was a high speed impact, but the with that much damage it seems like the air bags should have went off.
The contact owns a 2014 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V643000 (air bags, seat belts); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
The contact owns a 2014 Jeep Grand Cherokee. The contact stated that the notice for NHTSA campaign number: 14V643000 (air bags) was received in December of 2014. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be provided. The contact had not experienced a failure.
The contact owns a 2014 Jeep Grand Cherokee. The contact received recall notifications for NHTSA campaign numbers: 14V634000 (electrical system) and 14V643000 (air bags, seat belts). The contact stated that the parts needed were not available to perform the recall repairs. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2014 Jeep Grand Cherokee. The contact received notification of NHTSA campaign numbers: 14V634000 (electrical system) and 14V643000 (air bags, seat belts); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
The contact owns a 2014 Jeep Grand Cherokee. The contact received notification of NHTSA campaign numbers: 14V634000 (electrical system) and 14V643000 (air bags, seat belts); however, the part needed was not available to schedule the recall repairs within a reasonable time frame. The dealer did not provide a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repair. The contact had not experienced a failure. Updated 7/28/15
The contact owns a 2014 Jeep Grand Cherokee. The contact received notification of NHTSA campaign numbers: 14V154000, 14V643000, 14V391000 (service brakes, service brakes, hydraulic), (air bags, seat belts), and (electrical system); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2014 Jeep Grand Cherokee. The contact received notification of NHTSA campaign numbers: 14V634000 (electrical system) and 14V643000 (air bags). The contact stated that the part was not available within a reasonable timeframe. The dealer did not give a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the contacts vehicle would receive the recall repair. The contact had not experienced a failure.
The contact owns a 2014 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V643000 (air bags, seat belts); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The VIN was not available.
The contact owns a 2014 Jeep Grand Cherokee. The contact received notification for NHTSA campaign number: 14V643000 (air bags, seat belts) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2014 Jeep Grand Cherokee. The contact received a notice for NHTSA campaign number: 14V643000 (air bags, seat belts); however the part to do the repair was still not available. The contact stated that the dealer inspected the air bag and informed that the vehicle was safe to drive without the recall remedy. The contact felt the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.
A D V E R T I S E M E N T S
- Detroit, MI, USA