CarComplaints.com Notes: The 2014 (and 2015) Jeep Grand Cherokee have a serious defect trend of transmission complaints. Most of the complaints are for rough shifting — things like jerking & hesitation when shifting gears.

10.0

really awful
Crashes / Fires:
10 / 6
Injuries / Deaths:
4 / 0
Average Mileage:
30,053 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2014 Jeep Grand Cherokee engine problems

engine problem

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2014 Jeep Grand Cherokee Owner Comments (Page 1 of 8)

problem #149

Jun 212019

Grand Cherokee

  • 95,000 miles

A D V E R T I S E M E N T S

The contact owns a 2014 Jeep Grand Cherokee. While driving approximately 60 mph, the vehicle stalled without warning. The contact was unable to restart the vehicle. The vehicle was taken to breeden Dodge Chrysler Jeep Ram (located at 5900 us-71 bus, fort smith, ar 72908, (479) 646-4731) where it was diagnosed that two of the six injectors were inoperable and needed to be replaced. The mechanic was unable to explain why the injectors failed. The wiring harness to the injectors were disconnected and reconnected, but the failure recurred twice. The manufacturer was not contacted. The approximate failure mileage was 95,000.

- Van Buren, AR, USA

problem #148

Apr 272019

Grand Cherokee

  • 64,000 miles
Our dealership completed epa and carb emissions recall V08 for 3.0L diesel emissions on 20 May 2019. Mileage out was 63,819. 200 miles later, we started the vehicle as normal. Less than a mile later, as we started to accelerate onto the highway, the check engine light came on and our vehicle's information center displayed two separate diesel exhaust fluid (def) related warnings. The first saying def needed service/contact the dealership, while the second warning said we could not restart the vehicle after driving another 200 miles. We immediately found a safe spot to pull over and called the dealership. The acting service manager advised us that it was safe to drive the vehicle to the dealership as long as there were no obvious performance issues. He said it was probably emission related, that we would be ok if we didn't drive over 200 miles. He said going over 200 miles might abruptly put the vehicle into a "limp mode"! we were 150 miles away from the dealership but the vehicle was otherwise operating normally, so we took the service manager's advice and drove to the dealership. Our Jeep is an off-road, trail-rated, go anywhere vehicle designed to be used out in the wilderness/national parks as well as on the highway. It is an unacceptable safety hazard for the vehicle's computer to have control over starting because of an emission violation/problem. Especially when in a remote location where a reliable vehicle is paramount to safety. Moreover, there is significant potential for a serious crash if the vehicle abruptly goes into a "limp mode" either out on the highway or at a stop light. To date, our dealership has not found a solution to the check engine light nor the def warnings. They are keeping our vehicle and working with Fiat/Chrysler automotive (fca) representatives and engineers on a solution.

- Sandia Park, NM, USA

problem #147

May 202019

Grand Cherokee

  • 58 miles
Drove my car a short distance to a destination. Turned the car off to complete my errand. Returned to my car 10 minutes late and my car would not start. The equipment would come on, I.e. radio, lights, but brake seemed to be locked and engine would not start. This happened during city street driving. I just purchase the garden the dealer about 3mos ago.

- Cambridge, MA, USA

problem #146

Jan 022019

Grand Cherokee

  • miles

A D V E R T I S E M E N T S

I have a 2014 Jeep Grand Cherokee diesel model when I'm driving a lot of diesel fumes enter the interior of the vehicle I changed cabin filter and still have this problem

- Bolingbrook, IL, USA

problem #145

Apr 272019

Grand Cherokee

  • miles
We have had problems with our 2014 Jeep Grand Cherokee for about 2 years with some delay in acceleration when at complete stop and then lurching forward. Our alternator is now needing to be replaced and is not on the recall list for 2014 Jeep with defective alternator. Ours clearly has a defective alternator.

- Cortland, NY, USA

problem #144

Apr 152019

Grand Cherokee

  • 145,000 miles
Lifters collapsed into the engine at 145K miles requiring installation of new engine. Vehicle was less than 5 years old. At 2 years of age vehicle was making knocking noises and the check engine light was on. We brought it in for repairs multiple times replacing all lifters, rockers, cam shaft and catalytic converters all at our expense. Each time the check engine light came back on in less than 2 weeks and the knocking continued. After spending all of this money the end result is having to spend more on the new engine.

- Slayton, MN, USA

problem #143

Mar 022019

Grand Cherokee

  • 50,000 miles

A D V E R T I S E M E N T S

Takata recall when I press the start button in the Jeep it hesitates to start. Sometimes have to do it couple times, then it shifts funny when you press on gas like it doesn't get enough power.

- New Castle, PA, USA

problem #142

Apr 142019

Grand Cherokee

  • 0 miles
The vehicle hesitates to start when pushing the button. Takes multiple repeated times to start.

- Clarksville, TN, USA

problem #141

Mar 282019

Grand Cherokee

  • 100,900 miles
Driver side air conditioner blows hot air even when temp is set as low as 63 degrees while the passenger side works normally. Service rep at dealership informed me that this is a common problem with Jeep vehicles. Was told repairs could be over $1000. If Jeep knows that this is a reoccurring problem, why should I have to pay for their error?

- Norco, LA, USA

problem #140

Apr 022019

Grand Cherokee

  • 60,000 miles
I had my vehicle in for an oil change exactly 2 months ago, mileage was at 58733. The other day after a trip out of town, I noticed a large puddle of oil under my car. Take my car in to the dealership, mileage is now at 60579, thinking maybe something wasn't tightened properly after the oil change to find out that my oil filter adapter housing is leaking down the bell housing. The oil leak was noticed while vehicle was stationary. My vehicle is no longer under extended warranty, it just ran out 7 months. Repairs cost me $1200. I reached out to dealer after reading all the known issues with this problem with Jeep and asked if the housing could have been cracked upon the last oil change. Obviously, I do not really drive that much but after this long trip is when the oil really poured out of the car.

- Rio Rancho, NM, USA

problem #139

Mar 192019

Grand Cherokee 6-cyl Diesel

  • 72,000 miles

A D V E R T I S E M E N T S

The contact owns a 2014 Jeep Grand Cherokee. While driving 75 mph, the check engine indicator illuminated. The contact took the vehicle to an independent mechanic where it was diagnosed that the engine needed to be replaced. An unknown dealer and the manufacturer were notified. The manufacturer was made aware of the failure and informed the contact to call NHTSA. The failure mileage was 72,000.

- Wayland, MA, USA

problem #138

Dec 212018

Grand Cherokee

  • 82,000 miles
Squeeling on every start up. Hard shifting several complaints. Chrysler has issued a service bulletin #07-002-15 rev. A to address a screeching noise on startup, or more specifically an idler pulley noise during cold start on the vehicles listed below: 2014 ' 2015 Jeep Cherokee 2011 ' 2014 Jeep Grand Cherokee 2011 ' 2014 Dodge durango 2011 ' 2014 Dodge charger 2011 ' 2014 Dodge challenger 2011 ' 2014 Chrysler 300 2011 ' 2014 Dodge journey 2011 ' 2014 Chrysler 200, Dodge avenger 2011 ' 2014 Chrysler town and country, Dodge Caravan the bulletin applies only to vehicles built on or before September 01, 2014 and those vehicles equipped with 3.2L V6 24V vvt, or 3.6L V6 24V vvt engine. Chrysler states that the sound is a loud high frequency screeching noise on startup that happens within 20 seconds of engine startup and lasts about 90 seconds intermittently during a cold engine start, approximately 0 degrees C (32 degrees F) and below. The fix is a new updated idler pulley #05281301aa idler pulley

- Winfield, KS, USA

problem #137

Dec 202018

Grand Cherokee

  • 82,000 miles
Constantly will make a squeeling sound every morning on start up. Lasts over a minute - not even on cold days! have had it looked at - state can't duplicate the oeuvre (of course because it's always the first start up! rough idle every 2-3 minutes, transmission shifts hard out of first gear. Pour fuel economy as well. Maintenance has been done. Just bought the car - several issues

- Winfield, KS, USA

problem #136

Feb 262019

Grand Cherokee

  • 51,000 miles
At the time when the manufacturers warranty has just run - the oil filter adapter bracket has started leaking causing oil loss in the engine. This was found by the oil spots on the driveway that were never there before. I searched online and found tsb sb-10058301-5939 in the NHTSA web site. The tsb tells the mechanic to use a wooden dowel pushed down along the front of the engine oil filter into the "valley" and when it is pulled out to look for oil on the tip. This is exactly what I found. The oil finds its way around the block and along the transmission and drips off the shield onto the ground. This is a very expensive repair as the part alone is rumored to be $799 plus the labor. It is an design flaw in that it is a plastic part where previously it was a metal part - cost savings that created a defect. So far -I have not been able to get the dealer to pay for the repair. And I can not afford the repair on my own. This should be a recall because of the possibility of a fire when the oil is laying on top of a hot engine is a puddle.

- Cheswick, PA, USA

problem #135

Mar 132019

Grand Cherokee

  • 76,000 miles
Jeep randomly stalls driving on freeway and/or jerks when downshifting. Vehicle also downshifts hard from 8th to 6th gear, all other gear shifts are fine. While driving at 60 mph vehicle stalled when accelerating to speed up. Vehicle attempted to downshift from 8th gear when stall occurred. Once vehicle was stopped it started back up without issue to destination. It has chugged 5 separate times when downshifting on freeway in the 7 weeks of owning car, this time it completely died. No check engine light or other indications of engine/transmission failure. No failures recorded to onboard computer. Gas tank 3/4, outside temp 38, oil temp 180, transmission temp 140; normal accessories on including lights, radio, heater, seat warmer low. All recalls up to date including campaign UC1.

- Arlington, WA, USA

problem #134

Jan 092019

Grand Cherokee

  • 88,000 miles
Two occurrences of catastrophic engine failure leaving me stranded on highway fearing for my life. First event dealer had Jeep for 5 months to "replace motor" I had to contact them several times after getting it back to obtain documentation and was told original warranty of 100K miles would be renewed. Recent second occurrence at 60K miles on new motor dealership has now had vehicle for over 2 months. Now trying to charge me for high pressure diesel pump they replaced, car still not running. Plan to replace all valves, will it run? initially it had shown so many codes they couldn't determine why the car failed. NHTSA has over 130 complaints on this motor. Jeep Fiat Chrysler awaiting govt. To sign off on emissions scandal settlement that will allow them to not have to buy back this vehicle, unlike Volkswagen who did the right thing for same issue and bought back. Unlike Volkswagen this vehicle has multiple documented defects and safety issues. I am being stonewalled by Jeep for resolution. Since my purchase of this Jeep in 10/2014 it has been in for repairs unrelated to normal use more times than I can count, over 7 months in shop while I am paying on it without being able to use it. I purchased this vehicle for reliability, it has failed that test over time. They could again replace the motor and I do not want the vehicle back, I will not again risk being stranded on the highway, engine nearly on fire after shaking, knocking, rocking, and smoking not able to turn off until it dies. I refuse to resell it to some unknowing unsuspecting person that will end up with a lemon if the dealer gets it running. This Jeep needs to be recalled immediately before someone loses their life! Jeep and the dealer service departments need to be made to stop defrauding consumers and making millions on a defective lemon. I have never had so many issues with a vehicle in my life. Help!!!

- Lansing, MI, USA

problem #133

Feb 042019

Grand Cherokee

  • 38,000 miles
2014 jgc with pentastar 3.6L V6 gas engine started making a ticking sound at start up approximately 3 weeks ago. The sound did not diminish after warm up. Diagnosed today as a failed lifter and possible cam damage as well. Inquired of the dealer about tsb 09-002-14 and was told this issue was limited to only 2011-2013 model years and that the engine in my vehicle was made after the date of the affected engines and was not included in the repair/warranty being offered by fca regarding the engine. The vehicle was manufactured in June 2013 and purchases in September 2013.

- Springfield, VA, USA

problem #132

Feb 272019

Grand Cherokee

  • 62,000 miles
As approaching an intersection I began to coast and place my foot on the brake. At the time I started to brake, the vehicle surged forward for 1 second. As I came closer to a stop, the vehicle surged again at which point I had to "stand" on the brake pedal to prevent me and my family from rear-ending a vehicle and going into a busy intersection.

- Kalamazoo, MI, USA

problem #131

Feb 122019

Grand Cherokee

  • 49,000 miles
While in motion, on my way work, my 2014 Grand Cherokee summit with 3.0 L turbo diesel engine, 220 amp alternator and 49000 miles experienced a loss of power steering, battery light came on, voltmeter showed no charging of battery. My electronic indicator system stated the vehicle went into battery saver mode with a loss of ABS, heating and ventilation, air suspension system, all safety enhancements such as park sense, no electronic transmission system changes and check engine light came on. There was a recall on gasoline engine 2014 Grand Cherokee along with others (Chrysler recall T36) and I have seen another complaint similar to mine sharing the same engine on this sight. I do believe this is was caused by catastrophic alternator failure. A new battery was installed and the battery light is still on and still in battery saver mode( an indicator also of no charging) and volmeter indicates no charging. I will be replacing the alternator tomorrow.

- Lisbon Falls, ME, USA

problem #130

Feb 042019

Grand Cherokee

  • 91,000 miles
Turbocharger water cooling inlet, mopar part number 68242889aa, is exposed to high temperatures on the hot side of the turbo, and the rubber heater hose that joins the two metal sections subsequently fails. This results in a complete loss of coolant, engine failure, and extreme temperature which may contribute to a fire hazard. In addition to my personal vehicle failing, I know of at least 5 other Jeep Grand Cherokee and Ram trucks experiencing the same issue. All these share the 3.0 ecodiesel engine.

- Flower Mound, TX, USA

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