CarComplaints.com Notes: The 2014 (and 2015) Jeep Grand Cherokee have a serious defect trend of transmission complaints. Most of the complaints are for rough shifting — things like jerking & hesitation when shifting gears.
10.0
really awful
Crashes / Fires:
14 / 15
Injuries / Deaths:
10 / 0
Average Mileage:
36,922 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The vehicle stalled for no reason. It took multiple attempts (approx 10 times) to restart the vehicle. It would start and I could drive 40-50 yards and would stall again. Multiple lights came on such as vehicle in gear (it wasn't), etc. Once it did restart and I was able to drive to the dealer the check engine light stayed on. The vehicle has done this twice now without cause (I have only had the vehicle for 4 weeks). The Jeep dealership kept the vehicle for a couple days. They were finally able to reset the codes and did a software update. I found out a crank sensor had been replaced before I purchased the vehicle.they said they could not guaranty it would not happen again and to check back in the near future as additional software updates may become available.
- Sioux Falls, SD, USA
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- Sioux Falls, SD, USA