CarComplaints.com Notes: The 2014 (and 2015) Jeep Grand Cherokee have a serious defect trend of transmission complaints. Most of the complaints are for rough shifting — things like jerking & hesitation when shifting gears.
10.0
really awful
Crashes / Fires:
6 / 18
Injuries / Deaths:
3 / 0
Average Mileage:
17,771 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Instrument cluster went out while driving. This included the speedometer, fuel gauge, RPM. And engine temperature gauge. I had no idea the speed in which I was driving. I have had the car for 10 days. I was heading in the same direction as the dealership when this occurred. Drove it right there and made sure they saw it was not working before taking and turning the vehicle off and on. The dealership said it needed a new instrument cluster and it would be 3 to 5 days to get the part. The dealer tried to get me to take the vehicle and bring it back when the part came in since the instrument cluster came back on. I told them I did not feel safe doing that. The dealership ending up giving me a rental car.
The contact owns a 2014 Jeep Grand Cherokee. The contact stated that the instrument panel would sporadically power off and reboot independently. The vehicle was taken to the dealer, who removed the battery cable for 10 minutes before reconnecting. There were no repairs made to the vehicle. The exact cause of the failure was unknown however, the failure recurred. The failure was not reported to the manufacturer. The failure mileage was 29. The current mileage was 233.
- Rochester, MI, USA
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- Atlantic Beach, FL, USA