This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Truck wouldn-??t start found a recall for my vehicle took to dealer for recall recall is for wiring harness to fuel pump and if fuel pump fails it-??s suppose to be covered under the recall dealer saying otherwise that I have to pay
The contact owns a 2013 Jeep Grand Cherokee. The contact was made aware of NHTSA Campaign Number: 19V813000 (Electrical System) however, the part to the recall repair was unavailable. The contact took the vehicle to the local dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
2013 Grand Cherokee: Driving on highway, battery indicator came up on dashboard, all dashboard lights started flashing, windshield wipers turned on, and the car abruptly stalled in the middle of the highway. Inside hood, alternator smoking as if it was going to ignite. Alternator, battery, wire harness, fuse box, computer: all fried. Expensive repair. Problems line up with exactly this existing recall NHTSA CAMPAIGN ID: 17V435000 "If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire." Jeep/Chrysler already fixed this recall on this specific car in 2018. According to dealership the warranty for repair is 2 years. Jeep is allegedly "fixing" these cars resulting in the recall consequence to happen regardless. Looking into this issue online it seems I am not the only person to experience this. Jeep/Chrysler needs to open the recall back up as there are unsafe cars on the road unbeknownst to drivers. In addition to this there is an existing recall-NHTSA CAMPAIGN ID: 19V813000- fuel pump relay, which can result in the car suddenly stalling and causing an accident. I have been trying for two years to get this repaired by various Jeep dealerships. They claim there is a limited amount of parts. I have been informed numerous times that if the car stalls as a result of that recall they will reimburse the repair, which indicates there isn't a shortage on the part. Jeep is dragging their feet leaving unsafe cars on the road.
Vehicle stalled while driving multiple times. When I try to make an appointment for the Fuel Pump relay recall the part was either out of stock or the Dealer only accepts recall appointments during specific dates and times that are inconvenient. (RECALL RELATED INCIDENT)
Went into dealership to address fuel pump recall v62. 3rd instance since 2013. Car would not start at pickup after recall was performed. Still same issue with fuel pump relay failure that results in a no-start condition if not running. Dealership rechecked work performed and started car after multiple starts. On the drive home car stalled in right hand turn at 30mph or less.
- Mount Prospect, IL, USA
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The contact owns a 2013 Jeep Grand Cherokee. The contact stated the vehicle failed to start. The dealer was made aware of the failure and informed the contact that the failure was related to NHTSA Campaign Number: 19V813000 (Electrical System) however, the part for the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The approximate failure mileage was 76,000. Parts distribution disconnect.
The contact owns a 2013 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 19V813000 (Electrical System) however, the part to do the recall repair was not available. The contact then received a second recall notification which stated that parts were now available however, the dealer informed the contact that the parts remained unavailable and that she would be placed on a waiting list. The contact stated that the vehicle would fail to start-up after several attempts, without warning. The contact stated that the manufacturer had exceeded reasonable amount of time for the recall repair. The failure mileage was approximately 95,000. Parts distribution disconnect.
The contact owns a 2013 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 19V813000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not available. The manufacturer was made aware of the issue and informed the contact that parts were available. The contact had not experienced a failure. Parts distribution disconnect. Consumer stated he has called 3 times.
I was driving on the highway.When thr check engine light and red electric bolt came on. The truck slowed down and didn-??t accelerate good and traffic was flying past me and honking horn as I pulled over. I took to dealership was told it was the Accelerator pedal so replace it and reflashed system light cam back on now they saying throttle body or wiring harness is it a tsb or recall because my truck was fire
The contact owns a 2013 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 19V813000 (Electrical System) however, the part to do the recall repair was not yet available. The contact called the local dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at low speeds in traffic, the vehicle loss motive power without warning. The contact stated that a police officer assisted him to push the vehicle to the side of the roadway. The vehicle was not drivable. The contact towed the vehicle to an independent mechanic, where they replaced the fuel pump relay. The vehicle was repaired however, the failure recurred. The contact towed the vehicle to an independent mechanic and was informed that the bypass relay and wiring needed to be replaced. The contact called local dealer and made them aware of the failure. The vehicle was not yet repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 56,000. Parts distribution disconnect.
The contact owns a 2013 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 19V813000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware and informed the contact that parts were shipped sporadically to dealers to facilitate some repairs. The contact had not experienced a failure. Parts distribution disconnect. Consumer stated case number [XXX] are still backordered. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).-??
The contact owns a 2013 Jeep Grand Cherokee. The contact stated that the vehicle intermittently failed to start-up without warning after several attempts. The contact stated while driving at various speeds, the vehicle shut-off with an unknown warning light illuminated on the instrument panel. The contact received notification of NHTSA campaign number: 19V813000 (Electrical System) however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. Since then, consumer's vehicle has stalled multiple times without warning. The approximate failure mileage was 102,000. Vin tool confirms parts not available. Consumer stated Jeep broke down again for the third time.
When you start the car it stalls. Fuel pump relay has been replaced three times. Problem is still hapening. Car is parked when it stalls. Last repaired under recall V62- fuel pump relay
The passenger seat heater light keeps turning off after pushing the button. I checked under the seat and all wires seem fine. Turn the car back on an it works for a little bit then does it again. Something odd is going on with it because the ac seat works still. The windshield wipers cause a very loud annoying hum when going 60 or faster an its very annoying.
The contact owns a 2013 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 19V813000 (electrical system) however, the part to do the recall repair was not yet available. The contact stated that gillman Chrysler Jeep Dodge Ram located at 10585 w sam houston pkwy S, houston, tx 77099, (832)553-0100, had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2013 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 19V813000 (electrical system) however, the part to do the recall repair was unavailable. The vehicle was taken to fort collins Jeep (224 w harmony rd, fort collins, co 80525) where it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2013 Jeep Grand Cherokee. The contact stated that while driving at various speeds, the vehicle jerked and stalled while depressing the accelerator pedal. The check engine warning light was illuminated. The contact discovered that her VIN was included in NHTSA campaign number: 19V813000 (electrical system). Lakeshore Chrysler Dodge Jeep Ram Fiat (330 E howze beach rd, slidell, la 70461) and rainbow Chrysler Dodge Jeep llc (301 river highland blvd, covington, la 70433) were contacted and it was confirmed that the part was not yet available. The manufacturer was made aware of the issue. The failure mileage was approximately 100,000. Parts distribution disconnect.
The contact owns a 2013 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 19V813000 (electrical system) however, the part to do the recall repair was unavailable. The vehicle was taken to gulf Chrysler Dodge Jeep (3781 S. mckenzie St, foley, al 36535, (251) 943-5075) where it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2013 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 19V813000 (electrical system) however, the part to do the recall repair was unavailable. The vehicle was taken to larry H. miller Colorado Jeep (350 S havana St, Aurora, co 80012) where it was confirmed that the part was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. The contact has stated that they had been informed by the dealership that it would over 3 years before they would be able to do the warranty work.
Had V62 recall done at the dealer. No problems for 14 months of ownership until after recall the so-called fix. Now the engine shuts off when going in reverse. Had 2nd dealer diagnostics done and still have a shutting off engine problem!
A D V E R T I S E M E N T S
- Chicago, IL, USA