CarComplaints.com Notes: The 2012 Grand Cherokee hasn't seen the same complaint volume as the 2011, at least not yet.

It's worth noting both model years are part of a class-action lawsuit that focuses on a defective TIPM and a long wait for replacement parts.

The 2012 also received national attention after it failed a Swedish Magazine's "moose test". The test measures a vehicle's ability to swerve out of the way of an obstacle you wouldn't want to hit while driving down the road ... like a moose.

10.0

really awful
Crashes / Fires:
4 / 17
Injuries / Deaths:
1 / 0
Average Mileage:
62,744 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Jeep Grand Cherokee engine problems

engine problem

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2012 Jeep Grand Cherokee Owner Comments (Page 4 of 14)

« Read the previous 20 complaints

problem #204

Nov 072019

Grand Cherokee

  • 138,830 miles

A D V E R T I S E M E N T S

Engine stalled while in motion on us highway 101 on 11/7/19; fortunately no crash occurred. We took into mechanic at Jeep santa maria; they had it all week from 11/8/19 to 11/15/19 and said it was fine. It appears this was caused by a faulty part that was installed pursuant to a previous recall that fca has been investigating since 2018. We are anxious to have this open NHTSA campaign number:19V813000 resolved asap.

- Orcutt, CA, USA

problem #203

Nov 012019

Grand Cherokee

  • 100,000 miles
The engine unexpectedly stops running when slowing to a stop. Started a few months ago but now is happening almost daily. The vehicle is dangerous at this point as there have been a few close calls in traffic when this happens. The dealer says Jeep is working on it but there is no solution. It's been months with "no solution". this is dangerous! there's going to be an accident. Surely Jeep can come up with something to resolve this before someone dies.

- Poinciana, FL, USA

problem #202

Jan 072020

Grand Cherokee

  • 5 miles
My Grand Cherokee has stalled several dozen times over the past few years and the dealer can't fix it. The car stalls when slowing to a stop or turning through an intersection but we can't duplicate the problem at the service center. The dealer kept the car for nearly a month trying to duplicate the problem but could not, but I have kept records over the past year of all stalls and the conditions and the only condition that remains constant is that I am quickly braking from 40 mph or faster or I am braking while turning. Initially it only occurred while turning left, but now it occurs while turning right and while braking quickly while going straight. I have been in several near misses due to losing power steering and brakes and I am to the point to where I can't allow anyone but me to drive the car due to the safety factor. Twice I almost hit a car while turning and once a big rig almost hit me in the side as the car stalled mid-intersection of a six lane highway. The car is still under Chrysler's warranty, and as noted, the dealer has tried to fix the problem, but has failed time after time. The problem has occurred dozens of times but the latest time was today, at which point I decided to submit this complaint. Although I can't duplicate the problem on demand, there are 3locations where it most often occurs, and it most often occurs in the morning. The first location is about 2.5 miles from my house, and the other two are 5 miles each from my house. Two of the three locations are at intersections with red lights, while the third is simply the location of where I work where it has stalled multiple times while just turning into the driveway. It also has stalled several times while coming home or just driving around or on vacation. Dealer has replaced fuel pump relay, wiring, and some emission control parts.

- Charleston, SC, USA

problem #201

Jan 012016

Grand Cherokee

  • 75,000 miles

A D V E R T I S E M E N T S

The contact owns a 2012 Jeep Grand Cherokee. The contact received a recall notice for NHTSA campaign number: 19V813000 (electrical system). While driving various speeds, braking, or making turns, the vehicle stalled. There were no warning indicators illuminated. The vehicle was taken to len stoler Chrysler Dodge Jeep Ram (1001 baltimore blvd, westminster, md 21157, (410) 876-8800) and heritage Chrysler Dodge Jeep Ram owings mills (11212 reisterstown rd, owings mills, md 21117, (866) 771-8050), but was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 75,000.

- Reistertown, ME, USA

problem #200

Dec 182018

Grand Cherokee

  • 50,000 miles
The contact owns a 2012 Jeep Grand Cherokee. While driving approximately 50 mph, gray smoke appeared under the hood. The manufacturer and dealer were not notified. The vehicle was not diagnosed or repaired. The approximate failure mileage was 50,000.

- Clinton Township, MI, USA

problem #199

Dec 092019

Grand Cherokee

  • miles
The contact owns a 2012 Jeep Grand Cherokee. While driving 35 mph, the engine stalled and all the indicators on the instrument panel illuminated. The contact was able to restart the vehicle and drive home. The contact received a recall notification for NHTSA campaign number: 19V813000 (fuel pump). The contact spoke with an unknown dealer and was informed to wait on the recall. The manufacturer was contacted and stated that the part was not available for the repair and advised the contact that they may need to replace the fuel pump; however, it may not correct the failure. The vehicle was not repaired. The failure mileage was not available. VIN tool confirms parts not available. (recall related incident)

- Highland Ranch, CO, USA

problem #198

Oct 182017

Grand Cherokee

  • 130,000 miles

A D V E R T I S E M E N T S

Vehicle stalls while running at various speeds and at times will not start. The transmission periodically misses and makes hard knocking sound. Started doing this 2017

- Rock Hall, MD, USA

problem #197

Nov 202019

Grand Cherokee

  • miles
Altanater caught on fire while driving resulting in damages

- Basin, MT, USA

problem #196

Nov 182019

Grand Cherokee

  • 145,200 miles
Chrysler made a recall on the fuel pump relay on Nov 14, 2019. On Nov 18, 2019 my vehicle completely stopped in the middle of the street and did so numerous time during the week. Luckily, I was never on the highway went it happened. I called Chrysler they informed me it was one of the vehicles in the recall, however they did not have a solution at the moment and I had to wait until Jan 2020. I could not drive a vehicle in that condition, so I took it to my mechanic. I called Chrysler to inform them of this and they said to just submit the proof of the service. However, when I did submit the proof they declined it stating Chrysler had not updated the recall and there were no parts. I should get reimbursed for the recall.

- Roslindale, MA, USA

problem #195

Oct 282019

Grand Cherokee

  • 167,000 miles
The contact owns a 2012 Jeep Grand Cherokee. While driving 55 mph, the vehicle started to jerk and lost power seconds later. The contact had to release the accelerator pedal in order for the vehicle to return to normal. In addition, the check engine warning indicator was illuminated. The vehicle was taken to mitchell Chrysler Dodge Ram (416 hopmeadow St, simsbury, ct 06070, (860) 408-6005) where it was test driven and the spark plugs for the cylinder were replaced. The failure recurred multiple times. The vehicle was taken to an independent mechanic where it was determined that the lifter and camshaft failed and needed to be replaced. The manufacturer was made aware of the failure and informed the contact that the VIN was not included in a recall. The contact was advised to file a complaint with NHTSA. The failure mileage was approximately 167,000.

- N Grandy, CT, USA

problem #194

Nov 072019

Grand Cherokee

  • 92,000 miles

A D V E R T I S E M E N T S

The 2012 Jeep Grand Cherokee overland I purchased two years ago has started to completely stall while driving causing the power steering to not function as well as the brakes. This engine power turns off randomly at around 10-15 mph (when making turns, stopping and/or accelerating) but there are no warning lights that appear on the dash. All electrical power to the car still functions and the engine stall is not noticeable until applying pressure to the brakes or trying to steer the wheels. The first incident was (easter) 28 April 2019. The car shut off around 10 miles per hour as I made a left turn crossing the incoming lane into a parking lot. Luckily there was no car coming or a serious accident would have resulted. The frequency of these types of stalls have become greater. They are happening at least once a week without any type of warning. The most recent incident was November 7th 2019. This vehicle was released from the dealership on November 1st, 2019. The vehicle has been taken to the dealership multiple times to find the problem as well as maintenance. Nothing has been found that would cause this. The dealership says the vehicle is perfectly fine. As simple test drive will not be able to find the problem.this is the same concern as fca recall T59 and NHTSA recall # 17V-572.

- Beale Afb, CA, USA

problem #193

Oct 302019

Grand Cherokee

  • 100,000 miles
When I press the push start and the brake, the engine will stall and not turn over. It has happened multiple times in the 4 years I've had it. The last time I tried to start it, it would not crank. I used jumper cables to try and revive the battery. Doing this reverted power back to my vehicle, yet it would still not turn over. I then had to put the keyfob into the ignition and try it manually. Still nothing worked and my car will not turn over and start. It makes one click, and then nothing.

- Jasper, AL, USA

problem #192

Dec 182017

Grand Cherokee 6-cyl

  • Automatic transmission
  • 77,600 miles
The contact owns a 2012 Jeep Grand Cherokee. The contact stated that the check engine warning indicator illuminated. The vehicle was taken to Chrysler Dodge Jeep Ram and dover Dodge Chrysler Jeep Ram (396 us-46, rockaway, NJ 07866, (973) 366-7000) where it was diagnosed that the body throttle control and wire harness needed to be replaced. The vehicle was repaired, but the failure recurred. The manufacturer was not contacted. The failure mileage was 77,600. The VIN was not available.

- Kenvil, NJ, USA

problem #191

Oct 052019

Grand Cherokee

  • 110,000 miles
I was pulling into a parking spot and transitioning the vehicle to park when the vehicle accelerated. I had my foot pressed firmly on the brake but it did not stop and it went up and over a parking barrier into another parked vehicle.

- Plain City, OH, USA

problem #190

Sep 192019

Grand Cherokee

  • 85,000 miles
Vehicle shuts off within minutes of starting while stationary

- Jamestown, RI, USA

problem #189

Jan 012018

Grand Cherokee

  • 62,000 miles
Ticking sound from passenger side exhaust header when cold. Possible gasket or header crack

- Cornwall On Hudson, NY, USA

problem #188

Jul 212019

Grand Cherokee

  • 90,000 miles
I was driving on the highway on 7/21/19 and my 2012 Jeep Grand Cherokee's engine seized. The car had to be towed and now Jeep has a 2 month waiting list for the hemi motor (which apparently this is a known problem for - that is why the waiting list is so long). It will be over $8000 to fix and I still owe on the loan for the car that I have had less than 3 years. If hemi motors are a problem, Jeep should make them with V6 not the hemi V8 motors. There is no recall for this as of now. I am stuck without a vehicle to get to work and a large loan for a useless Jeep that I can't drive. It has 90,000 miles on it. Why is Jeep allowed to continue to make these if they are such issues. Why is there not a recall on hemi engines in Jeep? then when you try to call Jeep corporate they claim they return calls once a week (which they don't) and the customer service reps told me "thing happen". this is a terrible way of doing business and as a Jeep owner for many many years I will never buy a Jeep again. Hopefully this happens enough that they will need to do a recall and I can recoup some of my money back.

- Stratford, CT, USA

problem #187

Apr 042019

Grand Cherokee

  • 76,404 miles
After failing inspection it was in shop 6 weeks for repair but was not repaired! it misses more than ever, most often during idle & has difficulty starting at times & you can smell gas sometimes making me fear it will catch fire.

- Candler, NC, USA

problem #186

Jul 012019

Grand Cherokee

  • 76,000 miles
I have less than 76K miles on my Jeep. I have been the only owner, taking exceptional care of my Jeep, always getting oil changes on time and maintenance with very few city miles on my Jeep and I am having to pay 10K for a new motor and camshaft.

- Lakeway, TX, USA

problem #185

Jul 162019

Grand Cherokee

  • 78,000 miles
I recently purchased this vehicle and it completely shuts off unexpectedly. When it does it affects both the braking and the steering. The first time I was stopped at a light and was an easy fix but the 2nd time I was getting off an exit around 50 mph. I have young children and now I am scared to drive them around in it. I know in not the only one this is happens, there's complaints all over the internet. There should be a recall before someone dies.

- West Springfield, MA, USA

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