CarComplaints.com Notes: The 2012 Grand Cherokee hasn't seen the same complaint volume as the 2011, at least not yet.

It's worth noting both model years are part of a class-action lawsuit that focuses on a defective TIPM and a long wait for replacement parts.

The 2012 also received national attention after it failed a Swedish Magazine's "moose test". The test measures a vehicle's ability to swerve out of the way of an obstacle you wouldn't want to hit while driving down the road ... like a moose.

10.0

really awful
Crashes / Fires:
4 / 17
Injuries / Deaths:
1 / 0
Average Mileage:
62,744 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Jeep Grand Cherokee engine problems

engine problem

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2012 Jeep Grand Cherokee Owner Comments (Page 10 of 14)

« Read the previous 20 complaints

problem #84

May 162016

Grand Cherokee

  • miles

A D V E R T I S E M E N T S

When slowing down or coming to a stop, the vehicle's engine will turn off and power steering will not work. In order to start the vehicle again, I need to completely stop, put it in park and start the engine. This has happened on the street and freeway. It does not happen constantly. I have had times where it happens 2 days in a row, once a week, and once a month. I have taken the vehicle to a dealer a few times already, but they have not been able figure out what the issue is. After having the vehicle at the dealer for over 1 month, I spoke to a senior technician that works at the dealer and he said it is a known issue. He told me that vehicles with the 5.7L engine and the push to start button have been having this issue and the issue starts around 30,000 to 50,000 miles and they are not sure what is causing the problem or how to fix it.

- Riverside, CA, USA

problem #83

Apr 302016

Grand Cherokee

  • 72,000 miles
The contact owns a 2012 Jeep Grand Cherokee. While driving at various speeds, the vehicle stalled and the check engine light illuminated on the instrument panel. The failure occurred more than ten times. The dealer was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 72,000.

- Southborough, MA, USA

problem #82

May 172016

Grand Cherokee

  • 57,459 miles
The contact owns a 2012 Jeep Grand Cherokee. While driving 25 mph, the battery light illuminated. The vehicle made a humming noise and the vehicle stalled simultaneously without warning. The contact stated that the battery and the alternator failed. The power windows would not roll down when prompted by the driver. Furthermore, smoke appeared under the hood near the engine. The vehicle was towed to the dealer. The manufacturer was made aware of the issue. The VIN was invalid. The failure mileage was 57,459.

- Charleston, WV, USA

problem #81

Dec 042015

Grand Cherokee

  • 119,000 miles

A D V E R T I S E M E N T S

The contact owns a 2012 Jeep Grand Cherokee. While driving approximately 60 mph, the contact heard a noise from the engine compartment. The contact had to maneuver the vehicle to the side of the road. The check engine warning indicator illuminated followed by the entire instrument panel. The vehicle would not restart and was towed to an independent mechanic. It was diagnosed that the oil pump failed and the entire engine shut down. The vehicle was towed to the dealer and the same diagnosis was rendered. The manufacturer was notified of the failure. The vehicle was not repaired. The VIN was invalid. The approximate failure mileage was 119,000.

- Compton, CA, USA

problem #80

Apr 282016

Grand Cherokee

  • miles
Unexpected stall while driving. Happened twice this week Monday 4/25 while turning and 4/28/16 while driving in a 45 mph road (grand river, farmington hills). This touch has been previously serviced by dealer for recall notice and has not helped the issue at all!

- Brighton, MI, USA

problem #79

Apr 122016

Grand Cherokee

  • miles
About a month after purchasing my used Jeep, I was coming to a stop on a city street and my Jeep powered off completely. After taking the Jeep in to the dealership they fixed the fuel pump relay, which was recalled, and sent me on my way. Since then my Jeep has powered off 5 times (once while entering the highway, twice while exiting the highway, once while making a U-turn under the highway and once on a city street) each time while braking. I've had no power brakes or steering each time.

- Rosenberg, TX, USA

problem #78

Apr 012016

Grand Cherokee

  • 42,500 miles

A D V E R T I S E M E N T S

I engaged the factory installed remote start in side my garage. Within 3 minutes the engine was on fire. The fire originated just in front of the passenger seat but under the hood. I pressed the start button in order to turn the car off of auxiliary. Flames engulfed the engine and my house.

- Fabius, NY, USA

problem #77

Apr 052016

Grand Cherokee

  • 97,000 miles
Unexpected engine stall out while driving.

- Brighton, MI, USA

problem #76

Mar 162016

Grand Cherokee

  • 94,000 miles
Unexpected engine stall while driving on freeway. This is the second time experiencing unexpected stall out while drive after the recall was completed.

- Brighton, MI, USA

problem #75

Mar 012016

Grand Cherokee

  • 42,000 miles
On the first of March, my wife and daughter were about to start their day in the usual way. She opened the garage door and used her key fob to remote start our 2012 Jeep gc limited ( around 42K miles) ( factory installed remote starter) she walked away for less than 4 minutes and returned to see smoke coming from front passenger side of Jeep. She called for me, and pushed the aux button to be sure the vehicle was off. I came running and despite my attempts to open the hood and beat back what quickly escalated into open flames I retreated to ensure my family's safety and to be sure the emergency responders were called. Thankfully I was able to remove some potential fuel for the fire by removing our second car from the garage (also a Chrysler) and securing the door between the house and garage. Luck intervened when the flames destroyed the garage door assembly causing the garage door to fall and help remove some oxygen from the fire. Eventually first responders arrived and were able to knock down the fire with foam. Later the firemen pushed the Jeep into the driveway to ensure it was doused. Though the remote start may not be directly responsible for whatever arc sparked the fire, it's my belief that its use contributed directly to the conditions that conflagrated the situation. If the wiring harness is otherwise suspect I would not be surprised considering recent revelations on related models. The vehicle was just removed from the site today 3/9/2016 to copart facility, by insurance company for further investigation into the source of the fire.

- Fabius, NY, USA

problem #74

Apr 012015

Grand Cherokee

  • 40,000 miles

A D V E R T I S E M E N T S

The contact owns a 2012 Jeep Grand Cherokee. On multiple occasions, the vehicle stalled while driving in reverse or while idling. The contact also indicated that the engine would not immediately start occasionally. The cause of the failures were not diagnosed nor repaired. The recall notice for NHTSA campaign number: 15V115000 (electrical system) was received in April of 2015. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. The failure mileage was 40,000.

- Riverhead, NY, USA

problem #73

Feb 112016

Grand Cherokee

  • 95,000 miles
Vehicle stalls when applying brakes while decelerating. All power is lost and very difficult to steer or brake. The vehicle will restart when put back into park after drifting to a stop. This is a random problem that occurs 1-2 times every couple of weeks on average. The problem has been reported to Jeep and has been at the dealer several times but they cannot reproduce the problem and there are no engine codes being generated. This is a very dangerous hazard and I have simply been lucky I have not been in a serious accident yet as a result.

- Toms River, NJ, USA

problem #72

Nov 252011

Grand Cherokee

  • 1,000 miles
The contact owns a 2012 Jeep Grand Cherokee. While driving at various speeds, the check engine warning indicator illuminated. The vehicle was taken to the dealer where it was diagnosed that the fuel cap might have failed or the contact might have refueled the vehicle with the inaccurate fuel type. The failure occurred intermittently. The manufacturer was not made aware of the failure. The failure mileage was 1,000.

- Homestead, FL, USA

problem #71

Oct 132015

Grand Cherokee

  • 87,800 miles
Sudden stall out while driving at 45 mph (on telegraph road, redford, mi area- city street). This has occurred once after the recall was performed on the vehicle.

- Brighton, MI, USA

problem #70

Oct 292015

Grand Cherokee

  • 50,000 miles
In the last 2 days, my 2012 Grand Cherokee has shut off while driving twice. On 10/29/2015 exiting the highway with my 2 year old daughter. The second time was the following day 10/30/2015 with my wife driving by herself. I have had the vehicle for about 30 days. I purchased it from the dealership. The vehicle shut off. There were no warning lights. The radio and lights all still worked. I had to coast to the side with no brakes, no power steering. Once stopped I could put it in park and start it again without issue.

- Woodbury, MN, USA

problem #69

Oct 212015

Grand Cherokee

  • 76,500 miles
Vehicle engine shut off during right turn in busy intersection without any warnings. Unable to turn or control vehicle. Also the brake on lights come on in the consul during normal operation. Based on other Jeep model recalls, I believe the problem may be related to the tipm-7 module. The vehicle is a Grand Cherokee overlander 4WD. Vehicle was able to be restarted and has not had another failure, however, this is an unsafe driving situation when the vehicle's engine dies while in motion in any road condition. Maybe related to recalls P54.

- Vista, CA, USA

problem #68

Oct 152015

Grand Cherokee

  • 36,000 miles
The contact owns a 2012 Jeep Grand Cherokee. While driving at 65 mph, the engine stalled without warning. The vehicle did not restart. The vehicle was towed to a dealer where it was diagnosed that the fuel pump needed to be replaced. The vehicle was not repaired.the contact received notification of NHTSA campaign number: 15V115000 (electrical system); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was aware of the failure. The failure mileage was approximately 36,000. The VIN was not available.

- Wenham, MA, USA

problem #67

Sep 222015

Grand Cherokee

  • 21,000 miles
The contact owns a 2012 Jeep Grand Cherokee. The contact stated that while driving at 40 mph, the engine stalled. The vehicle was towed to a dealer where it was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 15V115000 (electrical system). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 21,000.

- Orlando , FL, USA

problem #66

Nov 132014

Grand Cherokee

  • miles
1-after quickly stopping on the side of the road to collect mail, I tried to go back into the road to continue driving but the steering wheel locked and I could not straighten the vehicle. I ended up crossing into the other side, going into the ditch and hitting a snow bank. Due to the very slow speed (I was speeding from the parked position) and to the luck that there were no other cars coming on the opposite direction, no harm was done. Dealership never found anything wrong with it. 2- I have had two safety recalls on this vehicle that have not been addressed on a reasonable time frame. For one of them, my car is at risk of fire under the hood, and for the other one, there could be engine stall and crash. Jeep has informed of both, but has not been able to provide my dealership with the appropriate parts for fixing the problems. So I have been driving around with small children in the back seat, risking myself and my family's lives and all they can do is tell me nothing can be done and good luck" because it's monetarily cheaper to pay for lost lives than to avoid the loss" something needs to be done, this vehicle was not a cheap one, however we have been treated like they are doing us a favor just for letting us a know we are at risk of dying from car crash due to it's malfunctions.

- White River Junction, VT, USA

problem #65

Sep 012015

Grand Cherokee 4WD 6-cyl

  • 84,000 miles
I received a recall notice for the above vehicle. When I brought it to seaview Jeep in ocean NJ I was advised that the earliest appointment is September 15. My concern is that your recall notice states that "an intermittent or failed fuel pump relay could cause the engine to fail while driving and cause a crash without warning." When I called Chrysler (800-992-1997) I was advised by the representative on the phone that the car was "more likely not to start" and "you cannot control the service schedule of the dealership". my question/concern/complaint is that how can you send out a recall that clearly states the engine could stall while driving and cause a crash without warning yet make someone wait 2 weeks for the appointment. My expectation would be that for a safety concern such as this I would not have to wait 2 weeks for the recall to be addressed when you clearly state a crash could occur please advise how this will be addressed thank you [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Ocean , NJ, USA

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