The contact owns a 2012 Jeep Grand Cherokee. The contact stated that while pressing the push start button, the engine would not crank or operate as needed. No warning light was illuminated while the failure occurred. The contact towed the vehicle to (bachman Chrysler Dodge Jeep Ram 630 broadway St, jeffersonville, in 47130) where the contact was then informed that the vehicle was subjected to: NHTSA campaign numbers: 15V115000 (electrical system) and 19V813000 (electrical system). The vehicle was repaired. The failure recurred twice. The vehicle was taken back to the same dealer, and the contact was informed that the failure also occurred with the fuel pump relay. The contact was informed that the repair parts were not available. The manufacturer was notified of the failure. The failure mileage was unknown.

- Louisville, KY, USA

The contact owns a 2012 Jeep Grand Cherokee. The contact stated while approaching a stop sign the brake pedal was depressed, and the vehicle ceased. There was no warning light illuminated. The contact stated the failure was experienced 9 times in the last 3 months. The vehicle was taken to burdick Dodge Chrysler Jeep Ram located at 5885 cir dr E #335, cicero, NY 13039, and the dealer was made aware of the failure. The vehicle was not diagnosed nor repaired. The contact received notification of NHTSA campaign number: 19V813000 (electrical system) however, the part for the recall repair was not available parts distribution disconnect. The manufacturer not been informed of failure. The failure mileage was 111,000.

- Central Square, NY, USA

Began having issue with vehicle not starting on first push of "start" button, and vehicle starting then stalling. Received recall notice 19V-813 which describes this same issue. Called local dealer (royal Chrysler motors, owego, NY 13827) and asked if there was an interim solution because the recall notice says the remedy is not yet available. The dealer said they were aware of the recall, but no interim solution is available. Asked what would happen if my car would not start or quit and would not restart. The dealer did not have any suggestions. The recall notice says I could be reimbursed if I paid to have this specific issue repaired. It is a contradiction to say no remedy is available, but if I have applied a remedy it would be reimbursed. I am afraid of having the vehicle stall while driving and causing a crash. Please help get this resolved.

- Endwell, NY, USA

The contact owns a 2012 Jeep Grand Cherokee. The contact stated that the vehicle was previously repaired under NHTSA campaign number: 19V813000 (electrical system) however, the fuel pump became inoperable due to silicone contamination. The contact stated that the vehicle was inoperable. Stevens creek Chrysler Jeep Dodge Ram located at 4100 stevens creek blvd, san jose, ca 95129 (408) 248-1800, was contacted and informed of the failure. The contact was informed that the part to fix the vehicle was on back order. The vehicle was not repaired. The approximate failure mileage was 35,000.

- San Jose, CA, USA

While in motion, smoke started coming out of the front part of the roof inside the vehicle. After a couple of minutes, the passenger side visor began melting of its hinge until it fell off, then a flame began to come out of the hole where the sun visor is attached. This occurred even after visors were changed due to previous recall.

- Guaynabo, PR, USA

The contact owns a 2012 Jeep Grand Cherokee. The contact stated that while driving at any speed, the vehicle shut down without warning. The vehicle restarted after a while. The failure recurred several times. The contact received notification of NHTSA campaign number: 19V813000 (electrical system). The vehicle was taken to the bayird Dodge Chrysler Jeep Ram dealer (870-222-0186, located at 3910 E main St, blytheville, ar 72315) ) and it was confirmed that the parts were not available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 75,000. VIN tool confirms parts not available.

- Blytheville, AR, USA

The contact owns 2012 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 19V813000 (electrical system). The contact called the glenn E thomas Dodge Chrysler Jeep dealer (562-426-511, located AT2100 spring St, signal hill, ca 90755) and it was confirmed that the parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Rolling Hills, CA, USA

The contact owns a 2012 Jeep Grand Cherokee. The contact stated that the vehicle's push start feature would not operate after multiple attempts. The contact stated that in order to start the vehicle, he would have to tap the accelerator multiple times in order for the vehicle to start. The vehicle was currently under NHTSA campaign number: 19V-813000 (electrical system); however, the parts for the recall remain unavailable. The vehicle had not been taken to be serviced and the manufacturer had not been notified of the failure. The failure mileage was 85,000.

- Country Club Hills, IL, USA

The contact owns a 2012 Jeep Grand Cherokee. The contact stated that while driving at 60 mph on the freeway, the vehicle stalled. The contact managed to veer to the shoulder of the road and attempted to turn the vehicle off and back on which failed for about 2 hours. Aaa was contacted and manually started the vehicle. The vehicle was towed to an independent mechanic who diagnosed that the fuel pump relay failed and needed to be replaced. However, the parts to do the repair was not available as well as the remedy. The dealer adams Chrysler Dodge Jeep Ram located at 1797 West St, annapolis, md 21401; (410) 263-2341 was contacted and confirmed no remedy for the recall repair was available. The vehicle was not repaired however, the failure recurred multiple times intermittently. The contact mentioned NHTSA campaign number: 19V813000 (electrical system) as a possible solution to the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 145,000. (recall related incident)

- Arnold, MD, USA

The contact owns a 2012 Jeep Grand Cherokee. The contact received a recall notice for NHTSA campaign number: 19V813000 (electrical system). While driving various speeds, braking, or making turns, the vehicle stalled. There were no warning indicators illuminated. The vehicle was taken to len stoler Chrysler Dodge Jeep Ram (1001 baltimore blvd, westminster, md 21157, (410) 876-8800) and heritage Chrysler Dodge Jeep Ram owings mills (11212 reisterstown rd, owings mills, md 21117, (866) 771-8050), but was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 75,000.

- Reistertown, ME, USA

My Jeep all of a sudden stalled right before a sharp corner causing panic and loss of control of the vehicle. My family is scarred and my wife does not trust driving the vehicle especially after not even a week later we received a recall letter stating vehicle can stall but there's no solution!!!! when the Jeep stalled I drove into a ditch unable to over power the all of a sudden tight steering and now I have suspension problems!

- Hulbert, OK, USA

Vehicle stalls while running at various speeds and at times will not start. The transmission periodically misses and makes hard knocking sound. Started doing this 2017

- Rock Hall, MD, USA

The contact owns a 2012 Jeep Grand Cherokee. The contact received a recall notification in the mail for NHTSA campaign number: 19V813000 (electrical system). The vehicle was not repaired. Upon contacting NHTSA, the contact was informed that there was a recall on the vehicle; however, the parts were not available. The dealer and manufacturer were not notified. The contact had not experienced a failure. VIN tool confirms parts not available.

- Osterburg, PA, USA

My car is keep acting in very weird way, , but last time make me very very fear to drive it. And I face this situation many time this year, the problem is appears few times and I send it for fixing but still no one found the exact reason of the problem, still I am facing this problem every around 3 weeks. I am so terrified to drive my Jeep. I love it so much & have it for 4 years but this year I start to have a very serious issues with my car. The problem is: 1) when I am driving in the high way suddenly my car switched off and on again without any reason.( this happens many times) 2) my seat is going forward and back word suddenly ( happens twice) 3) the 2 sided mirrors on the right and left closing ad opening suddenly when I am driving. ( happens 3 times) 4) the light at night closing or become very low for few minutes while driving.(happens twice). Those problems comes and disappears suddenly and when I send my car for fixing they mention another issues which I always pay for it.. but I have only those problems that appears repeatedly and suddenly. Please note this happens only while driving. Please please advice me.

- Doha / Qatar, NY, USA

Vehicle stalls without warning. Vehicle is in motion, slowing to turn. Usually on a right turn near beginning of turn. Power assist steering and braking disabled. Has happened approximately 10-12 times since purchased in February 2019. Reported to dealership on March 5, 2019, at which time we were told it was a previous recall and they would order parts to redo recall. Informed today that a new recall was issued, but no solution is ready. Reporting for NHTSA records.

- Vista, CA, USA

Altanater caught on fire while driving resulting in damages

- Basin, MT, USA

When I press the push start and the brake, the engine will stall and not turn over. It has happened multiple times in the 4 years I've had it. The last time I tried to start it, it would not crank. I used jumper cables to try and revive the battery. Doing this reverted power back to my vehicle, yet it would still not turn over. I then had to put the keyfob into the ignition and try it manually. Still nothing worked and my car will not turn over and start. It makes one click, and then nothing.

- Jasper, AL, USA

Vehicle will not start despite having good battery, good starter, good plugs, and good fuel pump. This has happened before related to faulty oil pressure relay and faulty tipm.

- Marietta, GA, USA

The contact owns a 2012 Jeep Grand Cherokee. The contact received a recall notice per NHTSA campaign number: 15V115000 (electrical system). The contact took the vehicle to dewey Dodge Chrysler Jeep (3175 SE Delaware ave, ankeny, ia 50021, (855) 367-0915) where the recall remedy was performed. When the contact's wife attempted to start the vehicle, it would not crank or start without warning. The contact mentioned that the failure had not occurred prior to the failure. The contact had the vehicle towed to the same dealer where a diagnostic was performed. The dealer initially stated that the vehicle would not start. The dealer installed two new relays on the vehicle, which allowed the vehicle to restart. The contact stated that the failure continued to occur a month after the vehicle was serviced. The contact stated that the vehicle would crank, but not start. There were no warning indicators illuminated. The manufacturer was not notified of the failures. The vehicle was not repaired. The failure mileage was 24,922.

- Ankeny, IA, USA

There has been a sporadic issue when trying to start my vehicle where it'll make an attempt to turn over and get started but it's getting stuck as if it's maybe not catching the correct amount of fuel. I've also experienced seat belt issues with my seat belt light on and beeping as if it's not on but it would already be properly buckled in. I also had an issue with my engine cooling system that was cause some sort of leak

- Haverford, PA, USA