CarComplaints.com Notes: The 2012 Grand Cherokee hasn't seen the same complaint volume as the 2011, at least not yet.
It's worth noting both model years are part of a class-action lawsuit that focuses on a defective TIPM and a long wait for replacement parts.
The 2012 also received national attention after it failed a Swedish Magazine's "moose test". The test measures a vehicle's ability to swerve out of the way of an obstacle you wouldn't want to hit while driving down the road ... like a moose.
10.0
really awful
Crashes / Fires:
5 / 83
Injuries / Deaths:
3 / 0
Average Mileage:
42,548 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Having issues with gear shifting and the major complaint is the vehicle completely shuts down without warning and I have had vehicle in multiple times for the same issue and no answers. This happens as vehicle is moving and you have to pull over with no power no steering nothing. Scary deal. This has been going on for years
My Jeep has an ignition/starting problem. It will try to start but just keeps turning over. After 10 seconds it will stop then it will usually start after. Online it says the timp could be the problem.
The contact owns a 2012 Jeep Grand Cherokee. After the vehicle was driven for a short period of time and parked, the contact was unable to restart the vehicle after several attempts. An independent mechanic performed a diagnostic test, but was unable to retrieve a fault code. The contact was informed that the totally integrated power module needed to be replaced. The vehicle was not repaired. The vehicle was previously repaired per NHTSA campaign number: 15V115000 (electrical system). The manufacturer and dealer were not notified of the failure. The approximate failure mileage was 77,000.
I have had multiple lights pop up on my dash, usually after it rains, but once for no reason. I will be driving anywhere from 20-65mph and the lights will just pop up. (ABS, brake, and traction control lights) once I turn my Jeep off and back on, it disappears. But when the lights are shown, my Jeep drives a little differently.
- Heidrick, KY, USA
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My engine light has decided to light up in my Jeep randomly one day after starting it. After scanning it, it shows code P0522. The research I have done has shown it usually shows the oil light when it is that code. So as a result, I have had my oil changed again and I have ordered a oil pressure sensor/sender hoping that will fix all my problems which will be installed next Sunday (7/7/2019). I also had to change the water pump because it had a crack in it, the thermostat just for precautionary measures, and the belt because it had a tear in it about half the size of the width. All of this to try to figure out the problem with the engine light and the scanner showing the code P0522. So we will see if that actually fixes the problem.
Takata recall tipm corrosion/failure. To date, multiple fuses have blown resulting in system failure and needed replacing. I was advised due to the substantial amount of corrosion in the tipm module, the result may lead to system wide short and possible failure of all electronic systems.
Electrical stability control does not work properly it sways from and rear. Mainly when it rains. Electrical system a problem between signal lights and the radio, when the signals are use the radio goes off"?? lift suspension system operate by itself, up and down on his own, and that problem prevents for the SUV to be aligned; also there is a shaking on steering wheel when above 55mph. I don?T know if this unit was taken for service on any other subject like; air bags, steering components, front suspension or any other campaign of recalls. I"M the third owner and have to find out the hard way. Sincerely [xxx] usa. Retired information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
Vehicle would crank my not start. This was an intermittent problem. On June 8, 2019, the vehicle failed and required to be towed to a service station. The problem was diagnosed as a failure of the total integrated power module (tipm).
The contact owns a 2012 Jeep Grand Cherokee. While the vehicle was parked, it took multiple attempts to start the engine. The vehicle was taken to an unknown dealer, but was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was 110,000.
I have taken my Jeep in to the dealership three times for an issue with regards to the engine cranking but not starting. The dealership has replaced the key fob and it is still not acting right. Today June 3, 2019 will make the fourth time taking my truck in for the same problem.
The contact owns a 2012 Jeep Grand Cherokee. While the vehicle was parked, the contact was unable to start the vehicle with the main key fob. The contact stated that the spare key fob had to be used. Also, while driving unknown speeds, the vehicle started to stall. The vehicle was taken to scranton Dodge Chrysler Jeep Ram (located at 1146 Wyoming ave, scranton, pa 18509, (570) 344-1261) where it was diagnosed that the key fob needed to be replaced. The part was replaced in December of 2018, but the failure recurred. The vehicle was taken to an independent mechanic who diagnosed that the receiver needed to be replaced. The manufacturer was not notified. The failure mileage was not provided.
We loaded up to go to the desert (clear summer day with temperatures near 80 degrees Fahrenheit), stopped to get gas and ice (Jeep was running the entire time) and once we got on the way there, the battery light came on, then an odd sound was heard then whitish electrical smelling smoke started pouring out of the engine compartment, this happened within 8 - 10 seconds total). I grabbed my extinguisher and popped the hood and saw that the smoke appeared to be coming from around the alternator and steam was everywhere. I also noticed that the motor was overheated (but no temperature light and no fans were turning). We turned around and made it the 3 blocks back to the house when the Jeep died and without power steering and brakes we almost collided with a parked car. We parked it in the middle of the street to cool off and to obtain assistance to push it into my garage. It was found that my alternator had a diode that shorted to ground. Please actually read the following: There are at least 38 other complaints concerning the same chain of events on NHTSA website. Alt shorts, destroys the battery, and tipm/PCM. Fca refuses to expand 1 of 3 open recalls to include my make/model and many others. NHTSA refuses to actually hold Jeep/fca accountable. Check P60-14V634 (alternator had bad diodes and shorted to ground) expanded multiple times, T36-17V435 (alternator had bad diodes and shorted to ground)expanded multiple times, T75-17V741 (alternator had bad diodes and shorted to ground). The data in NHTSA data shows that from years 2007 to 2018, fca us, llc models badged 2012 had the highest percent of total recalls of any year owning 18% of the 24,053,941 total recalls fca family had. How does this not flag the NHTSA to fight for us? the NHTSA fined fca 120,000,000 for their addmitted unefectual recall process. I have so much more data. Sad.
Intermittently, when pushing push button ignition car attempts to start and immediately stalls. Only will start again if running through push button with foot off the ignition to cycle through. Battery in key fob replaced and intermittent issue continues. Dealership confirmed no open recalls for Jeep, however confirmed that fuel pump relay was replaced under recall prior to vehicle purchase. Reading other recalls on NHTSA I see there was a large recall, with same symptoms, for this make and model of vehicle for external relay from tipm to fuel pump. Dealership claims this recall does not show for my VIN and cannot fix vehicle with recalled part even if I pay for it. They advised I replace tipm and fuel pump and maybe it will work. This is not acceptable.
Having issues starting the vehicle will attempt to start but will not turn over as if the fuel pump or relay is not kicking in. Vehicle was parked attempted to start has an extended crank.
While driving down the road going 45 the engine has cut out and we have lost all power to the vehicle. We narrowly avoided an accident by pulling over and restarting the vehicle. The vehicle has done this three times and it doesn't seem to be during any specific time, or lengthy of travel. It has happened randomly.
Alternator failed due to recall. I was not notified of this until after having failed and needing to be towed after being stranded on the side of the road in the middle of the night. All the cars functions had completely failed. The car was unable to be moved to a safe place, doors were locked, leaving my dogs locked and gated into the cargo area until lowing assistance arrived. Since the alternator was fixed I have had multiple visits to the dealership for replacement of battery, Jeep failing two more times while driving down the road, needing additional towing assistance. Multiple electrical malfunctions continue to occur, including: Forward collision warning, "brake warning flashing for no apparent reason. The passenger side heat failed needing to be replaced. All of the seat heaters within the vehicle have failed needing to be replaced. Most recently the drivers seat move forward function has stopped working, make the vehicle difficult and unsafe to drive as it is not at the appropriate drive distance. Contact to dealer to discuss fixing issues as they are electrical and most likely due to recall of the alternator. Jeep dealer declined that it was a related issue and that Jeep are known for these issues. Car is felt to be unreliable and unsafe to continue to drive at this point with the unknown reasons and causes for the recurrent malfunctions.
Red indicator light looking like a battery came on about 3 miles from destination. Within another mile, other warning lights began to come on. Wipers came on (yes, they came on, not off). Then navigation screen went blank. Next car lost all power while driving. Suddenly lost steering, brakes, etc. Even emergency flashers would not activate. Smelled like something was burning. Nearby repair shop stated the alternator had burned-up and killed the battery. Repair shop replaced alternator and battery, but warning light came on again with smell of something once again burning within 2 miles of repair shop. Returned vehicle to repair shop, but they are not capable of fixing some type of computer module. This vehicle had a safety recall (number T36). I received at least 2 notices from Jeep (fca), but in each case was told parts were not available to resolve this safety recall (alternator diode thermal fatigue) [T36/NHTSA 17V-435]. I also brought the vehicle to jeff wyler Jeep Chrysler (southgate, ky) where I purchased the vehicle and they said parts were not available to resolve the problem. I was told they would notify me when parts become available, but never received any notification. Now, the car suddenly lost all power while driving as described above. Had this happened at night, on the highway, someone could easily have been killed. In summary, when vehicle came to a complete stop, without power, it was on a city street, and I was making a turn onto a smaller street with the hope of getting out of traffic.
The contact owns a 2012 Jeep Grand Cherokee. In cold weather, the engine failed to immediately start. Napleton's arlington heights Jeep (1155 w. dundee rd, arlington heights, il) was notified of the failure. The contact indicated that the vehicle was previously serviced per NHTSA campaign number: 15V115000(electrical system) in which the fuel pump relay was replaced. However, once the temperatures became colder, the failure recurred. The manufacturer was notified, but no assistance was offered. The vehicle was not diagnosed or repaired. The VIN was unknown. The failure mileage was 54,000.
A D V E R T I S E M E N T S
- Lonsdale, MN, USA