CarComplaints.com Notes: The 2012 Grand Cherokee hasn't seen the same complaint volume as the 2011, at least not yet.
It's worth noting both model years are part of a class-action lawsuit that focuses on a defective TIPM and a long wait for replacement parts.
The 2012 also received national attention after it failed a Swedish Magazine's "moose test". The test measures a vehicle's ability to swerve out of the way of an obstacle you wouldn't want to hit while driving down the road ... like a moose.
10.0
really awful
Crashes / Fires:
5 / 83
Injuries / Deaths:
3 / 0
Average Mileage:
42,548 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2012 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V115000 (electrical system) and stated that the part needed was not available. The dealer did not give a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repair. The contact was not experiencing a failure.
The contact owns a 2012 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V115000 (electrical system); however, the part needed for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2012 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V115000 (electrical system); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure.
The contact owns a 2012 Jeep Grand Cherokee. The contact received a notification of NHTSA campaign number: 15V115000 (electrical system); however, the recall part needed was not available. The contact stated that the manufacturer exceeded a reasonable time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure.
The contact owns a 2012 Jeep Grand Cherokee. The contact stated that NHTSA campaign number: 15V115000 (electrical system) exceeded a reasonable amount of time for repair. The dealer stated that parts would not be available until August 28, 2015. The manufacturer was not notified. The vehicle was not repaired. The contact had not experienced a failure.
- Arlington , TX, USA
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The contact owns a 2012 Jeep Grand Cherokee. The contact stated that when the brake pedal was depressed, the vehicle hesitated to respond and was difficult to stop. The contact received notification of NHTSA campaign numbers: 14V154000 (service brakes, service brakes hydraulic),14V391000 (electrical system), and 15V115000 (electrical system); however, the part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time to deliver the part to do the repair. The approximate failure mileage was 50,000.
The contact owns a 2012 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V115000 (electrical system) and stated that the part was not available. The dealer did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the contact's vehicle would receive the recall repair. The contact had not experienced a failure.
The contact owns a 2012 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V115000 (electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2012 Jeep Grand Cherokee. The contact received a notification of NHTSA campaign number: 15V115000 (electrical system) however, the recall part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2012 Jeep Grand Cherokee. The contact stated that the recall notice for NHTSA campaign numbers: 15V115000 (electrical system), 14V634000 (electrical system), 14V391000 (electrical system), and 14V154000 (service brakes) were received in 2014. After contacting the dealer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were not available and no estimated time for receiving the parts could be given. The contact had not experienced a failure.
The contact owns a 2012 Jeep Grand Cherokee. The contact received a notification of NHTSA campaign number: 15V115000 (electrical system); however, the recall part needed was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced the failure.
The contact owns a 2012 Jeep Grand Cherokee. The contact received notification of NHTSA campaign numbers: 14V634000 (electrical system) and 15V115000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2012 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V115000 (electrical system); however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2012 Jeep Grand Cherokee. The contact stated that while driving at 65 mph, the contact heard an unusual noise coming from the rear end of the vehicle. The vehicle then began to shake violently. The vehicle was taken to a dealer where it was diagnosed that the there were several rear bolts on the rear base of the tire axle flange that were loose and some had fractured off the base flange. The dealer replaced all the tire bolts. The manufacturer was made aware of the failure. The contact also mentioned that he had received notification of NHTSA campaign number: 15V115000 (electrical system) but the part as not available. The contact felt they exceeded a reasonable amount of time for repair. The vehicle was not repaired. The failure mileage was 6,000.
The contact owns a 2012 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V115000 (electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2012 Jeep Grand Cherokee. The contact received notification of nhsta campaign number: 15V115000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The VIN was not available.
The contact owns a 2012 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V115000 (electrical system); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2012 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V115000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2012 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V115000 (electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2012 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V391000 (electrical system); however, the part needed to do the repair was not made available. The contact stated that the dealer installed a tipm and a R09; however, the failure recurred. The vehicle was taken back to the dealer. The technician was unable to replicate the failure. The vehicle was not repaired. The approximate failure mileage was 18,000.
A D V E R T I S E M E N T S
- Bethesda, MD, USA