2012 Jeep Grand Cherokee. Consumer writes in regards to seat cylinder head and brake system recall notices issues. The consumer stated the check engine light illuminated prior to receiving the recall. The dealer informed him he would need to put down over 4100 for a diagnostic check to verify the problem. The consumer stated it was not mentioned in the recall. In fact, the recall stated the defect would be fixed for free.

- Littleton, CO, USA

The contact owns a 2012 Jeep Grand Cherokee. The contact received notification of NHTSA campaign numbers: 14V634000 (electrical system), 14V154000 (service brakes, service brakes, hydraulic) and 14V391000 (electrical system) however, the parts needed to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Updated 4/29/15 the consumer stated the recall was completed on April 6, 2015.

- Frostburg, MD, USA

The contact owns a 2012 Jeep Grand Cherokee. The contact received notification of NHTSA campaign numbers: 14V154000 (service brakes, service brakes, hydraulic) and 14V391000: (electrical system); however, the parts needed to repair the vehicle were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.

- Marrietta , MS, USA

The contact owns a 2012 Jeep Grand Cherokee. The contact received notification of NHTSA campaign numbers:14V154000 (service brakes, service brakes, hydraulic), 14V391000 (electrical system) and 14V634000 (electrical system) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.

- Belleville, AR, USA

I received recall notice P14 regarding the brake booster issue in or around May 2014. I called the closest dealership to my house and was told they were too busy, understaffed, had guys in training and had no time to fix the car. The dealership is ed tomko Chrysler in avon lake, Ohio. They assured me this was not a dangerous problem with the car. I asked them to call me back when they had time to do the work and they refused, saying it was up to me to call them. I called again in July and was told the same thing. On February 28, the brakes failed when I was driving, which caused a severe brake application problem. By some miracle, I avoided a serious accident by inches. I called the dealership immediately but was told the service department was gone for the day. I called on Monday March 2 and was told that the first available appointment would be on April 21. I explained that the car was undriveable. The service manager once again told me that he was too busy, understaffed and had guys in training. This was almost word for word his excuse from last year. I called the Chrysler group recall assistance number 800-853-1403 but hung up after 51 minutes, hearing over 50 times "thank you for holding, your call is important to us...." the lies of the dealership and the incompetence of Chrysler could have cost me my life if the brake failure had occurred on the highway. Please take appropriate action. Thank you.

- Lakewood, OH, USA

The contact owns a 2012 Jeep Grand Cherokee. While driving approximately 5 mph during inclement weather, the brakes were depressed and failed to respond. As a result, the contact crashed into another vehicle and the air bags failed to deploy. A police report was not filed and no injuries were reported. The vehicle was taken to an independent mechanic. The technician stated that the vehicle was operating as designed. The manufacturer was notified of the failure. The failure mileage was 39,000.

- Centreville , VA, USA

The contact owns a 2012 Jeep Grand Cherokee. The contact received notices for NHTSA campaign numbers: 14V154000 (service brakes, service brakes, hydraulic), 14V391000 (electrical system), and 14V634000 (electrical system). The contact stated that the parts to remedy the vehicle were not available. The manufacturer was notified of the delay. The contact did not experience a failure.

- South Bury , CT, USA

A recall was issued for the Jeep Grand Cherokee in early 2014. On July 31, 2014, I requested the repair, but the brake booster was back-ordered. I attempted several times, monthly, to schedule the repair, but was repeatedly told the part was not available. On February 13, 2015, our Grand Cherokee's brake booster failed, causing difficulty to control the vehicle when approaching an intersection. No accident occurred. Fortunately, we were able to avoid a very dangerous situation. The vehicle was taken to the nearest mechanic. He suggested taking the vehicle to the Jeep dealer due to a failure with the brake booster. Since the vehicle is under warranty and also subject to the recall, the part should be replaced or repaired at no cost. The local Jeep dealer offered to replace the brake booster. The part was available for repair since it had failed, but the part would not have been available to me if it had not failed. Almost seven months have passed since I requested the repair under a safety recall. If it had not failed, it is not known how much longer it would have taken to get the repair performed. I understand I was 30-something in line for the repair, but there is more than 100 waiting at the local dealership. The dealer claims they are receiving a very limited supply for the recall parts. The Jeep safety bulletin, found at www.Jeep.com/webselfservice/pdf/P14.pdf, indicates a complaint should be filed if the repair is not completed in a reasonable amount of time. I do not believe seven months is a reasonable amount of time for this recall, due to the safety hazard associated with it. A prompt remedy could have prevented the near-accident experienced at the intersection.

- Johnstown, PA, USA

I been calling around local Jeep dealer ships in my area and no one has parts for these recalls.

- Ringtown, PA, USA

The contact owns a 2012 Jeep Grand Cherokee. The contact received notification of NHTSA campaign numbers: 14V154000 (service brakes, service brakes, hydraulic) and 14V391000 (electrical system) however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was not notified of the issue. The contact had not experienced a failure.

- New Albany, IN, USA

Chrysler has issued a recall for my vehicle due to the brake booster prematurely corroding. I received a letter in the mail several months ago and contacted my dealership. Despite several contacts since, they maintain that they have never received any parts needed to complete the recall. A call to the Chrysler group recall assistance center went unanswered on 02/02/2015.

- Morristown, TN, USA

The contact owns a 2012 Jeep Grand Cherokee. The contact mentioned that when the brakes were applied, the pedal had a sponge feeling and delayed reaction when stopping. The failure recurred on numerous occasions. The contact received notification of NHTSA campaign number: 14V154000 (service brakes, service brakes, hydraulic). The contact stated the recall repair was performed but the failure recurred. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the issue. The approximate failure mileage was unknown.

- Jamesville, NY, USA

I visited our local Jeep dealership in September of 2014. I explained to the individual behind the service counter that I received a recall notification for a possible brake booster problem and needed to bring my car in for inspection. The individual took out a notebook and added my name to what appeared to be a rather lengthy list. I still have yet to bring my car in for inspection. With such a wet winter, I would think the goal would be to get recalled vehicles in and out in a timely manner to avoid the potential for serious injury.

- Eatontown, NJ, USA

The contact owns a 2012 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V154000 (service brakes, service brakes, hydraulic) however, the part needed to complete the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair to be completed. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

- Anchorage, AK, USA

TL-the contact owns a 2012 Jeep Grand Cherokee. The contact received notification NHTSA campaign number: 14V154000 (service brakes, service brakes, hydraulic) however, the part for the recall remedy was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact did not experience a failure. Djr

- Holmdel, NJ, USA

TL-the contact owns a 2012 Jeep Grand Cherokee. The contact stated that while driving 15-20 mph, the brake pedal was applied and a loud abnormal noise was heard as the vehicle failed to stop. The vehicle was taken to the dealer where it was diagnosed that the brake booster needed to be replaced. The vehicle was repaired. The contact received notification of NHTSA campaign number: 14V154000 (service brakes, service brakes, hydraulic). The manufacturer was notified of the failure. The approximate failure mileage was 45,000. Djr

- East Bethel, MN, USA

TL- the contact owns a 2012 Jeep Grand Cherokee. The contact stated that while driving at various speeds, the vehicle experienced an unintended acceleration. In addition, the engine revved but failed to accelerate on several occasions. The contact stated that NHTSA campaign number: 14V154000 (service brakes, service brakes, hydraulic) was received in may of 2014, NHTSA campaign number 14V391000 (electrical system) was received in August of 2014 and NHTSA campaign number: 14V636000 (electrical system) in December of 2014. The dealer informed that the parts were not available and no estimated date for receiving the parts could be given. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 25,000. Djr

- Everette, WA, USA

The contact owns a 2012 Jeep Grand Cherokee. The contact received a notification for NHTSA campaign id numbers: 14V154000 (service brakes, service brakes, hydraulic) and 14V391000 (electrical system). The contact stated that the parts needed were unavailable to repair the vehicle. The dealer was unable to inform when the parts would become available. The manufacturer was not notified of the issue. The contact had not experienced a failure.

- Culloden, WV, USA

The contact owns a 2012 Jeep Grand Cherokee. The contact stated that the brake pedal traveled to the floorboard on several occasions. The vehicle was taken to the dealer, who diagnosed that the brake pads needed to be replaced. The vehicle was not repaired. The vehicle was taken to an independent mechanic, who diagnosed that the brake booster needed to be replaced. The dealer informed the contact that the brake booster was on back order. On another occasion, the contact stated that while driving at approximately 45 mph, the brake pedal was applied and traveled to the floorboard. The brake pedal was pumped and there was an increase in stopping distance. As a result, the contact crashed into the rear of another vehicle. A police report was filed and there were no injuries reported. The manufacturer was notified of the failure. The failure mileage was not available.

- Walden, NY, USA

I received a recall notice in the mail. I immediately called my local Jeep dealership to see about fixing the problem. This call was made in June 2014. It is now January 2015 and nothing has been done to fix the (now three) recalls I have on my Jeep. I keep getting told I am "on the list." The last time I called the man in the parts department was very rude and I was told they "only get in one part per week" and there are "over 300 people on the list"...this is unacceptable! these recalls have not been dealt with in a timely or safe manner. A brake booster problem, sun visor wiring, and now the alternator.. who knows when these will be fixed! with these problems I do not feel as safe in my Jeep, I may end up getting rid of it if someone does not take the time to fix vehicles that have recalls. This is our safety, send more than one part per week so we can feel safe in the vehicle I chose to buy!

- Raceland, LA, USA