CarComplaints.com Notes: The fourth generation Grand Cherokee took the relatively trouble-free run of the 3rd-generation and flipped the script.
From 2010 to 2011, complaints about the vehicle not starting increased 10-fold. In fact, the 2011 model year is riddled with engine problems and a defective TIPM might be to blame. The TIPM (Totally Integrated Power Module) distributes power to all the eletrical components in the vehicle, so when it starts acting funny so do numerous other components in the car. Orders for new TIPMs were so abundant that parts became scarce, prompting a class-action lawsuit claiming Chrysler ignored this obvious defect.
By 2012 complaints dropped back down by about 80%. Needless to say, if you see a used 2011 Jeep Grand Cherokee on a lot just keep walking.
This is the third time within two years that this issue has caused me problems. This time when the car didn't start I had it towed to my local mechanic. Since I already had the fuel pump relay and fuel pump replaced just 8 months ago I was sure that the issue was related to the starter. After my mechanic looked at it he told me that the TIPM was actually fried and the fuel pump relay was literally melted, he was able to fix that.
When the car still wouldn't start he looked deeper into the car and found that BOTH the primary and secondary fuel pumps were fried. He told me that this was caused by the faulty TIPM and fuel pump relay which was supposed to have been fixed at least twice before. He told me the best thing to do at this point was contact Dodge service directly and have them fix the problem as it should be covered under open recalls and lawsuits filed against FCA for this very problem. This crap is ridiculous. Once I get this fixed, I will be getting rid of this car and WILL NEVER AGAIN BUY ANY DODGE CHRYLSER JEEP products. Apparently, their dealership mechanics don't know how to repair their cars.
2011 Grand Cherokee Overland has been nothing but a disaster since I bought it a few months ago. This week's issue is the random Will Not Start. Push the start button, car cranks for 3-5 seconds but won't start. Repeat 3-10 times until it does. Sounds like the same faulty TPIM relay issue everyone else has posted about.
I have to day that I have owned over 30 cars and this is by far, the worst vehicle I have ever owned. I bought this car in immaculate condition with all service records at 64,000 miles and has been in the several dealers and shops to fix a host of major high ticket repairs. New AC, New Steering Rack, Leaking Oil Pan Gasket, 4WD control Modules, Power Steering Pump, Water Pump, and now this! I now have 70,000 miles on this car and have spent over $5,000 keeping it on the road and it will not start! Are you kidding me! Jeep should be ashamed to have a product this horrible out there.
I have 2 Toyota 4 Runners with over 200,000 miles each and haven't spent $5,000 on both of them since 2002. Will never own a Dodge, Chrysler or Jeep product again.
- went in shop to have work done on water pump going out
- came out car shuts off while driving down road coming into intersection... NOW as of today has been sitting in shop almost 2 weeks. TIPM was called into Chrysler to get approval to get replaced, then fuel pump relay, plus fuel lines and continues to give no engine codes. And now since repairs have been done NOW doesn't run correctly and wont stay in idle , spits and sputters.
- dealership calls twice a day every day giving updates but no solutions or answers
- Dealership is giving the run around about truck or is this a real issue that needs a brain surgeon to figure out the issue ???
I have a 2011 Jeep Grand Cherokee that starts when it wants to. Sometimes, the engine just won't "kick in". Other times, it turns off while idling. I never know when it will start and I will be able to drive it. It is going into the Jeep dealership on 11/10/15 due to their recall regarding the faulty TIPM, whatever that is.
Engine shut off while driving. Had it towed and next day it started. Later the same day would not restart. Had it towed to dealer who performed TIPM relay recall repair about two weeks earlier. Dealer scanned it found no trouble codes, claimed they restarted and drove it several times with no problem, and they could not duplicate problem. Had battery tested and replaced. One week later it shut off again in traffic.
Hope everyone reads this BEFORE buying a Chrysler vehicle. This problem unfortunately will end up costing lives. Chrysler should recall entire TIPM unit and replace out of their massive account instead of putting this on the backs of the poor unsuspecting consumers who bought this piece of SH*T!
I AM CAR SHOPPING RIGHT NOW AND WILL AVOID EACH AND EVERY CHRYSLER DEALER NOW UNTIL THE END OF TIME!!!
- Eric B.,
Laplace, LA, US
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Must try and start 2-3 minute before it actually kicks in. Call dealer and they say it is related to a fuel pump relay switch but they do not have the parts and they are on order and do not know when they will be delivered. Manager finally agreed to schedule a repair two weeks from now after discussing my options of contacting the state AG and filing a complaint..
The fuel pump stays on after turning the engine off. called he dealer and they said parts on back order, called again and spoke to manager unable to get an appointment for two weeks, told this is a relay problem and is a RECALL issue. I had to share that I would be contacting our state AG to get the manager to talk with me.
Dealer seem not to be interested in fixing these recall issues.
I was a difficult situation. We change the fuel pump. We also send all the injectors to the lab and change one of those. Also we change the coils. Carcomplaints helped me find the real problem. It was a bad relay inside the power module TIMP. You can pay $1,200 for a new one, OR DO THIS:
I found on the web this video that had a Mopar LINK DOCUMENT (http://www.verticalvisions.com/documents/S1308000399.pdf )
This repair is for Fuel pump that runs continually and runs battery down or hard to start because of fuel starvation
Had to install a fuel pump relay per another recall. This problem solved the starting issue I was having many moons ago that was patched by replacing the TIPM.
I have been to the dealership several times as the car keeps stalling while in the middle of driving. It just turns off. Today it turned off as I started turning and was under a light with other cars coming right at me. I couldn't get it to restart and was almost hit from the side since I was sitting in the middle of the intersection.
So after taking my Jeep in 'for the 300th time' to have the compass wire fixed, The dealership said there was a recall and changed my TIPM switch on their own, now after they did this it disabled my fog lights and my turn signals. It basically turned fog lights and day time running lights into my turn signals and the fog lights/Running lights would flash whenever I used my turn signal. After being pulled over by the police for having flashing lights it was brought to my attention. So (Airport Dodge) said they fixed the problem and now the ECO light is always on and my check engine light has popped on after a week of their work.
Is there no end to the problems of this year Jeep? Now I have to stare at a Bubbled up Dash and a check engine light. This Jeep doesn't deserve the Mopar name on..
OMG if you are reading this DO NOT buy a Jeep. It looks like I will have to pay 1,000 dollars to make this 40,000 mile Jeep work, after researching this on the net all 2011 to 2013 Jeeps have the same problem TIPM. Whats next, I'll tell, you get rid of it and get a car that is worth a s%$t
I HATE my 2011 Jeep Grand Cherokee. The problems started the day I bought it from a joke of a dealership in Arizona, completely took advantage of my situation at that time. I have had problems with the AC, the heater (repair cost north of $600) and now the Jeep not starting issue. It will literally take more than 20 tries to get that piece of sh*t started and my damn fuel pump runs when its turned off. I am probably one more issue away from having a meltdown and lighting that thing on fire.
Battery goes dead, have to boost. Having all kinds of issues...Random park lights & horn flash & chirp...Proximity issue power locks, windshield wipers...etc...
IT IS VERY INCONVENIENT DUE TO HAVING TO PULL OUT THE FUSE AND PUT IN EVERY TIME I START MY CAR AND TURN OFF. IF I DON'T PULL OUT FUSE IT DRAINS THE BATTERY BECAUSE THE PUMP DOES NOT TURN OFF.
I HAVE HAD TO BUY A NEW BATTERY, REPLACED THE ALTERNATOR DUE TO THIS DARN TIPM THAT HAS BEEN ON RECALL FOR MONTHS AND STILL CANNOT BE PRODUCED AT A FAST RATE FOR US. ARE THEY WAITING FOR EVERYONE WHO OWES A JEEP/DODGE PRODUCT TO DIE IN A FATAL CRASH BEFORE THEY FIX THE DAMN PROBLEM?
Just started having this problem. I understand there is a recall for this problem now (P54?). I haven't received my recall notice yet, but again am posting this to add to the numerous complaints regarding this issue. Not happy about the reliability of my Jeep.
Having a similar fuel pump issue to others on the site. Will try to start the car with push button and engine grinds for approximately 60 seconds and does not start. Same with just using the key. Using remote start seems to work. (Very odd.) Called dealer about recall I heard on news. Recall notice not posted yet. Chrysler reported recall would be issued on October 24th, 2014. Recall not issued yet (as of October 29th, 2014) for relay on fuel pump. Concerned the fuel pump will completely go out soon. According to the news it could cause the car to stall on highway. Irritating. Fuel pump continues to run after engine is off for up to an hour. First problem I have had with vehicle. Other than that I have been completely satisfied.
Problem began at about 60,000 miles. Started as a stalling engine, sometimes in park other times while moving. Also had problems turning the vehicle on. It would try to start and panel would show defective key. NOT! Had new batteries in key fob.
Eventually, the Jeep would not start. There was a hissing noise coming from under chassis near the gas tank. Left the car out overnight in case I needed a tow. Well, come morning, my battery was dead, the hissing noise stopped and I had it towed to my nearest dealer. Now, I'm out $1600. Needed to replace both the fuel pump and the battery. It is still in the shop and they "hope" nothing else will go wrong.
This is ridiculous for a fully loaded, expensive Jeep with under 65,000 miles.
A D V E R T I S E M E N T S
This is the third time within two years that this issue has caused me problems. This time when the car didn't start I had it towed to my local mechanic. Since I already had the fuel pump relay and fuel pump replaced just 8 months ago I was sure that the issue was related to the starter. After my mechanic looked at it he told me that the TIPM was actually fried and the fuel pump relay was literally melted, he was able to fix that.
When the car still wouldn't start he looked deeper into the car and found that BOTH the primary and secondary fuel pumps were fried. He told me that this was caused by the faulty TIPM and fuel pump relay which was supposed to have been fixed at least twice before. He told me the best thing to do at this point was contact Dodge service directly and have them fix the problem as it should be covered under open recalls and lawsuits filed against FCA for this very problem. This crap is ridiculous. Once I get this fixed, I will be getting rid of this car and WILL NEVER AGAIN BUY ANY DODGE CHRYLSER JEEP products. Apparently, their dealership mechanics don't know how to repair their cars.
- jvm45jc, Mint Hill, US