CarComplaints.com Notes: The fourth generation Grand Cherokee took the relatively trouble-free run of the 3rd-generation and flipped the script.
From 2010 to 2011, complaints about the vehicle not starting increased 10-fold. In fact, the 2011 model year is riddled with engine problems and a defective TIPM might be to blame. The TIPM (Totally Integrated Power Module) distributes power to all the eletrical components in the vehicle, so when it starts acting funny so do numerous other components in the car. Orders for new TIPMs were so abundant that parts became scarce, prompting a class-action lawsuit claiming Chrysler ignored this obvious defect.
By 2012 complaints dropped back down by about 80%. Needless to say, if you see a used 2011 Jeep Grand Cherokee on a lot just keep walking.
On 10 July 2014 I had a recall on the brake booster on this vehicle. I took it to the local Jeep dealer and asked them to figure out what was causing the clicking noise under the car when the ignition was turned off while they were fixing the recall.
Received a call from them in two days that there was dirt in the fuel system and that they were going to have to replace the entire fuel system. That I had apparently holed the fuel tank some way. I asked: how did I hole the fuel tank, how did dirt get inside? I went down and inspected the tank, there was no dirt inside, only loose dust on the surface of the tank. No holes or anything, further more there was no check engine lights on which would have been the case. I took pictures of the tank assembly after it was removed from the vehicle and I took possession of the tank assembly and have it in my control at present. I was presented a bill for $2389 on July 28. The vehicle turned on the check light the next day and they gave me an appointment to find out why in 8 days. The vehicle was also beginning to delay the cut off of the fuel pump. I filed a complaint with Jeep customer service and was virtually blown off after a month and numerous contacts with them.
I am with out a car I could depend on for 2 months, spent $2389 and am back where I started. After 43 years of buying Chrysler vehicles and Jeeps in particular, A new one every two years or so, I took this vehicle down and traded it in on a new Datsun. This is the first foreign nameplate I have ever owned. I believe this problem is related to the known problems with the TIPM and I was ripped off either by a uninformed dealership or they knew full well what they were doing. Absolutely no help from the corporate level. Never again!
A D V E R T I S E M E N T S
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On 10 July 2014 I had a recall on the brake booster on this vehicle. I took it to the local Jeep dealer and asked them to figure out what was causing the clicking noise under the car when the ignition was turned off while they were fixing the recall.
Received a call from them in two days that there was dirt in the fuel system and that they were going to have to replace the entire fuel system. That I had apparently holed the fuel tank some way. I asked: how did I hole the fuel tank, how did dirt get inside? I went down and inspected the tank, there was no dirt inside, only loose dust on the surface of the tank. No holes or anything, further more there was no check engine lights on which would have been the case. I took pictures of the tank assembly after it was removed from the vehicle and I took possession of the tank assembly and have it in my control at present. I was presented a bill for $2389 on July 28. The vehicle turned on the check light the next day and they gave me an appointment to find out why in 8 days. The vehicle was also beginning to delay the cut off of the fuel pump. I filed a complaint with Jeep customer service and was virtually blown off after a month and numerous contacts with them.
I am with out a car I could depend on for 2 months, spent $2389 and am back where I started. After 43 years of buying Chrysler vehicles and Jeeps in particular, A new one every two years or so, I took this vehicle down and traded it in on a new Datsun. This is the first foreign nameplate I have ever owned. I believe this problem is related to the known problems with the TIPM and I was ripped off either by a uninformed dealership or they knew full well what they were doing. Absolutely no help from the corporate level. Never again!
- Dawn E., Shawnee, OK, US