Repair of blown front running light reveled defective electrical socket that was overheating and creates a safety fire hazard. Bulb socket badly burned and needs replacement due to faulty part. This is a 2011 Jeep Grand Cherokee 4X4 overland with only 36,000 miles. Repair mechanic described electrical socket as a level 1 safety hazard.

- Greer, SC, USA

The contact owns a 2011 Jeep Grand Cherokee. The contact stated that the exterior heated power mirror failed. As a result, the contact's visibility was impaired when driving. The contact received notification of NHTSA campaign number: 14V631000 (electrical system, visibility) however, the part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time to do the repair. The manufacturer was made aware of the failure. The approximate failure mileage was 26,300.

- Scarsdale, NY, USA

The contact owns a 2011 Jeep Grand Cherokee. The contact received a notification of NHTSA campaign number: 14V530000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

- Cary, NC, USA

I received a recall notice for the totally integrated power module for my 2011 Jeep Grand Cherokee in October 2014. The vehicle now struggles to start almost every time it is prompted to. It usually takes two or three attempts to successfully start after it makes a sort of rev type of noise and even produces an odor which is smelt on the outside of the vehicle. The dealership has told me that the part to correct the issue is currently unavailable, and when it does become available, there are over 20 people ahead of me on the waiting list to be repaired. The recall states that the issue could cause the car to stall unexpectedly which makes me fearful for my, and others, safety being that I drive on the interstate everyday.

- Smyrna, GA, USA

The contact owns a 2011 Jeep Grand Cherokee. The contact stated that while driving at approximately 55 mph, the vehicle decreased in speed and the vehicle stalled without warning. The vehicle was not able to restart. The vehicle was towed to a dealer, who installed a new fuel injector kit and timing belt but the failure recurred. In addition, the contact noticed that there was smoke coming from the hood of the vehicle. The vehicle was towed back to the dealer, who diagnosed that the timing belt shredded and a starter needed to be replaced. The vehicle was included in NHTSA campaign id number: 14V530000 (electrical system) but the part was not available. The manufacturer was notified of the failure. The approximate failure mileage was 68,000.

- Merrick, NY, USA

Vehicle doesn't want to start. Tries to turn over but won't. had happened very intermittently for past couple of years. Over past month has happened almost every time I try to start the car. Used to only do it once and then it would start on the second attempt but is now doing the "try but won't start" thing 6 and 7 times in a row before it will finally turn over. Now smelling raw fuel after it starts due to it trying so many times to crank. Called dealership and got the same excuse as many people who have complaints listed here..."we don't have the parts yet." I don't understand how they don't have the parts 2 months after the recall on something like this. In addition to the potential safety issues if it begins stalling in traffic like others are reporting, it's completely trashing my starter/battery/etc as it sits there and tries to crank multiple times. I have zero confidence in my local dealership as I have had tons of run ins with them over warranty work due to multiple problems my Jeep has had. This is ridiculous.

- Huntsville, AL, USA

My vehicle is having issues starting/stalling, and sounds like the water pump and/or alternator is failing. I went to the dealership and they said this is all tied to P54/NHTSA 14V-530. The tipm parts are not available to fix this issue, and have not been available since I received the first recall notice back in October 2014. The dealership said the parts are not going to be available for weeks, possibly months. I called Jeep/Chrysler and they also said that is the cause of my problems and they have no date that recall replacement/correction parts will be available. I asked them what I should do since I'm driving a vehicle that doesn't want to start (takes multiple attempts), that stalls out, and that other components under the hood are being affected. They said they will not cover any towing, or rental costs, and had no guidance on what to do besides "good luck". this is a serious issue, I can become stranded, the car could stall (potentially while driving and this car is always on highway high speed driving), and I now have other parts under the hood that this issue is taxing (alternator, battery, water pump, and I could only imagine what else). What am I supposed to do that I'm forced to drive a vehicle with a recall that is not safe to drive" I can't even pay to get this fixed, there is no solution at this time. I don't understand how the vehicle is not recalled entirely and taken off the road, or that if people are experiencing this issue there is no recourse. No free towing, no rental cars ready, no ability to trade in or buy a new vehicle. Nothing. I'm not sure what to do next, get a lawyer? contact BBB" please let me know as I don't see how this is legal, I'm being forced to drive a vehicle with a manufacturing defect that is dangerous. Thank you [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Wood Ridge, NJ, USA

The contact owns a 2011 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V530000 (electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Raleigh, NC, USA

The contact owns a 2011 Jeep Grand Cherokee. The contact received a notification of NHTSA campaign number: 14V530000 (electrical system). However, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

- New Orleans, LA, USA

The contact owns a 2011 Jeep Grand Cherokee. Immediately after starting the engine, the vehicle became disabled and no warning lights illuminated. The vehicle restarted and the failure recurred four times. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The approximate failure mileage was 47,000.

- Greenville, TX, USA

The contact owns a 2011 Jeep Grand Cherokee. The contact received a notification for recall NHTSA campaign id number: 14V154000 (service brakes, service brakes, hydraulic), NHTSA campaign id number: 14V391000 (electrical system), and NHTSA campaign id number: 14V530000 (electrical system) and stated that the part needed was unavailable to repair the vehicle. The dealer was unable to inform when the part would become available. The manufacturer was notified of the issue. The contact had not experienced a failure.

- Lewes , DE, USA

The contact owns a 2011 Jeep Grand Cherokee. The contact received a notification for NHTSA campaign id number: 14V53000 (electrical system) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.

- Westminster, MD, USA

The contact owns a 2011 Jeep Grand Cherokee. The contact stated that the ignition push-to-start button failed to start the vehicle several times. The failure was progressing as the weather changed causing the vehicle to take longer to start. Also, the contact mentioned that the vehicle stalled several times while on a major highway which almost caused a crash. The dealer was notified of the failure and indicated that the part and the remedy were not yet available. The vehicle was included in recall NHTSA campaign id number: 14V530000 (electrical system). The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 39,200.

- Yonkers, NY, USA

The contact owns a 2011 Jeep Grand Cherokee. The contact received a notification for NHTSA campaign id number: 14V154000 (service brakes, service brakes, hydraulic), NHTSA campaign id number: 14V391000 (electrical system) and NHTSA campaign id number: 14V530000 (electrical system). However, the part needed was unavailable to repair the vehicle. The dealer was unable to inform when the part would become available. The manufacturer was not notified of the issue. The contact had not experienced a failure.

- Montgomery, TX, USA

The contact owns a 2011 Jeep Grand Cherokee. The contact received a notification for NHTSA campaign id number: 14V530000 (electrical system) and stated that the part needed was unavailable to repair the vehicle. The dealer was unable to inform when the part would become available. The manufacturer was notified of the issue. The contact had not experienced a failure.

- Austin Town , OH, USA

The contact owns a 2011 Jeep Grand Cherokee. The contact stated that NHTSA campaign number: 14V530000 (electrical system), NHTSA campaign number: 14V391000 (electrical system), and NHTSA campaign number: 14V154000 (service brakes, service brakes, hydraulic) exceeded a reasonable amount of time for repair. The dealer stated that the parts were not available for repair. The manufacturer was not made aware of the delay. The vehicle was not repaired. The contact had not experienced a failure.

- Bridgeport , WV, USA

I am having trouble starting the engine. It usually takes several attempts before the engine actually starts. The check engine and electrical problems lights are lit during attempts to start the engine.

- North Potomac, MD, USA

Our car stopped working and we were stranded. I was stranded with my 3 year old child. The vehicle's alarm went off and the tires locked making it difficult to tow. We called the Chrysler twice and they cannot tell us when the parts will be arriving. The dealership fixed the totally integrated power module ( the part listed in my recall notice). However, Chrysler refuses to reimburse me for my expenses until they receive parts. It has been a month and I paid $1400.17 for the recalled part and labor.

- Scottsdale, AZ, USA

The contact owns a 2011 Jeep Grand Cherokee. The contact received a notification for NHTSA campaign number: 14V530000 (electrical system) and stated that the part needed was unavailable to repair the vehicle. The dealer was unable to inform the contact when the part would become available. The manufacturer was not notified of the issue. The contact had not experienced a failure.

- Columbia , SC, USA

The contact owns a 2011 Jeep Grand Cherokee. The contact received a notification for NHTSA campaign id number: 14V530000 (electrical system), and stated that the part needed was unavailable to repair the vehicle. The dealer was unable to inform when the part would become available. The manufacturer was not notified of the issue. The contact had not experienced a failure.

- Henry , VA, USA