CarComplaints.com Notes: The fourth generation Grand Cherokee took the relatively trouble-free run of the 3rd-generation and flipped the script.
From 2010 to 2011, complaints about the vehicle not starting increased 10-fold. In fact, the 2011 model year is riddled with engine problems and a defective TIPM might be to blame. The TIPM (Totally Integrated Power Module) distributes power to all the eletrical components in the vehicle, so when it starts acting funny so do numerous other components in the car. Orders for new TIPMs were so abundant that parts became scarce, prompting a class-action lawsuit claiming Chrysler ignored this obvious defect.
By 2012 complaints dropped back down by about 80%. Needless to say, if you see a used 2011 Jeep Grand Cherokee on a lot just keep walking.
10.0
really awful
Crashes / Fires:
8 / 44
Injuries / Deaths:
9 / 0
Average Mileage:
51,446 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2011 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V530000 (electrical system) and stated that the parts were not available. The dealer did not give a specific date for when the parts would become available for months. The manufacturer was also contacted. The contact had not experienced a failure.
The contact owns a 2011 Jeep Grand Cherokee. The contact received a notification for NHTSA campaign number: 14V530000 (electrical system) and stated that the part needed was unavailable to repair the vehicle. The dealer was unable to inform when the part would become available. The manufacturer was notified. The contact had not experienced a failure.
The contact owns a 2011 Jeep Grand Cherokee. The contact received a recall notice for NHTSA campaign number: 14V530000 (electrical system). The contact stated that once the vehicle was retrieved after being remedied, it exhibited the same failure as mentioned in the recall. The totally integrated power module failed, which caused the vehicle to stall without warning. The contact attempted to contact dealer, but had not received a return call. The manufacturer was not made aware of the failure. The failure mileage was unknown. Updated 3/13/15 updated 9/12/2017
The contact owns a 2011 Jeep Grand Cherokee. The contact stated that the recall notice for NHTSA campaign number: 14V53000 (electrical system) was received in December of 2014. The dealer informed the contact that the part needed to perform the recall remedy was not available and no estimated time for receiving the part was available. The manufacturer was not notified of the delay. The contact had not experienced a failure.
The contact owns a 2011 Jeep Grand Cherokee. The contact received a notification for NHTSA campaign number: 14V530000 (electrical system). The contact stated that the part needed to remedy the vehicle was unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
- Rockaway, NJ, USA
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The contact owns a 2011 Jeep Grand Cherokee. The contact received a notification of NHTSA campaign number: 14V530000 (electrical system); however, the part needed for the repair was unavailable. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2011 Jeep Grand Cherokee. The contact received a notification of NHTSA campaign number: 14V530000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2011 Jeep Grand Cherokee. The contact received a notification of NHTSA campaign number: 14V530000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2011 Jeep Grand Cherokee. The contact received a notification of NHTSA campaign number: 14V530000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2011 Jeep Grand Cherokee. The contact stated that while driving at approximately 35 mph, the steering wheel seized and the vehicle stalled without warning. The vehicle was taken to a private mechanic who stated that the vehicle was functioning as designed. The contact received a notification of NHTSA campaign numbers: 14V530000 (electrical system) and 14V154000 (service brakes, service brakes, hydraulic) however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was not notified of the failures. The failure mileage was 28,000.
The contact owns a 2011 Jeep Grand Cherokee. The contact received a notification of NHTSA campaign number: 14V530000 (electrical system) however, the part needed for the repair was unavailable. The manufacturer was not notified of the delay. The contact had not experienced a failure.
The contact owns a 2011 Jeep Grand Cherokee. The contact received a notification of NHTSA campaign id numbers: 14V154000 (service brakes, service brakes, hydraulic), 14V391000 (electrical system), 14V530000 (electrical system).the contact stated that the parts were not available for months in order to perform the recall remedy. The dealer did not give a specific date when the parts would become available. The manufacturer was notified of the delay. The contact did not experience a failure.
The contact owns a 2011 Jeep Grand Cherokee. The contact stated that NHTSA campaign number: 14V391000 (electrical) was received in September of 2014 and NHTSA campaign number: 14V530000 (electrical) was received in November of 2014. The dealer was contacted on multiple occasions and it was informed that parts needed to repair the vehicle were not available and no estimated time for receiving the parts were available. The contact did not experience a failure.....updated 01/12/15 the consumer stated the problem was rectified. 01/15/15
The contact owns a 2011 Jeep Grand Cherokee. The contact received a notification for NHTSA campaign id numbers: 14V530000 (electrical system) and 14V391000 (electrical system).the contact stated that the part needed was unavailable to repair the vehicle. The dealer was unable to inform when the part would become available. The manufacturer was notified of the issue. The contact had not experienced a failure.
The contact owns a 2011 Jeep Grand Cherokee. The contact received a notification of NHTSA campaign numbers: 14V154000 (service brakes, service brakes, hydraulic) and 14V530000 (electrical system) however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2011 Jeep Grand Cherokee. The contact received a notification of NHTSA campaign id number: 14V530000 (electrical system) however the part was unavailable to perform the repair. The manufacturer was not notified of the delay. The contact had not experienced a failure.
The contact owns a 2011 Jeep Grand Cherokee. The contact received a notification of NHTSA campaign id number: 14V391000 (electrical system) however the part was unavailable to perform the repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2011 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number:14V530000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the dealer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2011 Jeep Grand Cherokee. The contact received notification of NHTSA campaign numbers: 14V154000 (service brakes, service brakes, hydraulic), 14V530000 (electrical system), and 14V391000 (electrical system) however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The VIN was not available. The contact had not experienced a failure.
A D V E R T I S E M E N T S
- Littleton, CO, USA