CarComplaints.com Notes: The fourth generation Grand Cherokee took the relatively trouble-free run of the 3rd-generation and flipped the script.
From 2010 to 2011, complaints about the vehicle not starting increased 10-fold. In fact, the 2011 model year is riddled with engine problems and a defective TIPM might be to blame. The TIPM (Totally Integrated Power Module) distributes power to all the eletrical components in the vehicle, so when it starts acting funny so do numerous other components in the car. Orders for new TIPMs were so abundant that parts became scarce, prompting a class-action lawsuit claiming Chrysler ignored this obvious defect.
By 2012 complaints dropped back down by about 80%. Needless to say, if you see a used 2011 Jeep Grand Cherokee on a lot just keep walking.
3.8
definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
33,204 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2011 Jeep Grand Cherokee. Consumer writes in regards to corrosion and brake failure recall problems. The consumer was informed, the part was not available, and she was placed on a waiting list.
2011 Jeep Grand Cherokee. Consumer writes in regards to brake booster recall notice. The consumer was informed, she was #25 on a list, as the parts were not available. The consumer finally received a call from the dealer, to have the recall taken care of. However, the dealer stated they tested the brake booster and there was nothing wrong. They installed a protective booster shield, instead. The consumer stated last winter, she experienced resistance and heard a slight noise when braking. Updated 08/20/14
The contact owns a 2011 Jeep Grand Cherokee. The contact received notification of NHTSA campaign id number: 14V154000 (brakes, service brakes, hydraulic) and called the dealer to schedule an appointment. The dealer advised him that the parts were not yet available to perform the repair and would not become available for several months. The manufacturer was not contacted. The contact had not experienced a failure. The current mileage was 56,000.
The contact owns a 2011 Jeep Grand Cherokee. The contact received a notification for NHTSA campaign id number 14V154000 (service brakes, service brakes, hydraulic) and stated that the part needed to perform the repair was unavailable. The dealer was unable to provide an expected date for the remedy part to become available. The manufacturer was notified of the problem. The contact had not experienced a failure.!....updated 07/31/14
The contact owns a 2011 Jeep Grand Cherokee. The contact stated that the brakes was squealing. The vehicle was included in NHTSA campaign number: 14V154000 (service brakes, service brakes, hydraulic) however, the parts needed to complete the repair were not available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 37,000 and the current mileage was 38,274.
- Auburn, WA, USA
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The contact owns a 2011 Jeep Grand Cherokee. The contact stated that the vehicle would pull toward the right whenever the brakes were applied. Upon examining the brakes, the contact noticed that there were sand holes in the rotor casting on the front passenger side. The vehicle was taken to an authorized dealer, where the contact was informed that the failure did not require any repairs. The vehicle was not repaired. The manufacturer was also notified, but offered no assistance. The failure mileage was 200. Rust holes in front brake rotor on right side. Updated 10/05/2011
A D V E R T I S E M E N T S
- Fredericksburg, VA, USA