This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2008 Jeep Grand Cherokee. While driving at an unknown speed, the vehicle experienced multiple electrical failures. The contact mentioned that the radio was not turning on, the vehicle failed to shift and would not accelerate past 25 mph. The contact mentioned that in order for the vehicle to resume normal function, the key had to be removed from the ignition switch. The vehicle was taken to the dealer and repaired under NHTSA campaign number: 14V567000 (electrical system); however, the failure recurred. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 89,000. MA 10/21/15
Multiple incidents of unintended change in ignition switch position to the off position, resulting in engine shutdown, electrical and power steering completely shutdown/lock. First occurrence (approximately 2010) was during a left-hand turn, which nearly caused a multiple vehicle accident. Constant airbag light warning. Multiple other occurrences since then, resulting in multiple calls to dealer and contact to 1800 numbers provided. Fac P57/NHTSA 14V-567 important safety recall notice received and dealer again contacted. However, I was advised that the ignition is no longer in production and there is no way of knowing if/when the part will become available. Accordingly, no repair/remedy can be made. Thank you, [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
The contact owns a 2008 Jeep Grand Cherokee. While driving 2 mph, the vehicle stalled. The contact was able to restart the vehicle. The vehicle was not diagnosed or repaired. The failure recurred on numerous occasions. The contact received notification of NHTSA campaign number: 14V567000 (electrical system); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was unknown.
Vehicle turn signal randomly indicates the wrong direction. Has happened multiple times in vehicle. It appears to affect the right turn signal more than the left. Occasionally it will flash the wrong turn signal once, then it flashes the correct one. However there has been instances where it flashed the wrong direction the entire time the lever was in position. During a visit to dealer for a recall on another part, the service manager informed me that there are new module updates available. However he would not inform me what they fixed, and they would end up costing me $90/ service flash. This should not be legal for the dealers to charge for a safety related update. Provided that the update is for that issue
The contact owns a 2008 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V567000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that when the ignition was turned to the on position, the key became stuck in the forward position. The failure mileage was unknown.
- Bermuda Dunes, CA, USA
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The contact owns a 2008 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V567000 (electrical system) and stated that the part was not available within a reasonable timeframe to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the vehicle would receive the recall repair. The contact was not experiencing a failure.
The contact owns a 2008 Jeep Grand Cherokee. The contact received a notification of NHTSA campaign number: 14V567000 (electrical system); however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2008 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V567000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2008 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V567000 (electrical system); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. MA 10/6 updated 3/28/2016
The contact owns a 2008 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V567000 (electrical system); however, the part needed to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time to provide the part to do the repair. The contact had not experienced a failure.
The contact owns a 2008 Jeep Grand Cherokee. When the ignition key was turned to the on position, the vehicle failed to start. On another occasion, while driving approximately 65 mph, the ignition key disengaged from the vehicle independently without warning. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 14V567000 (electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was 62,000.
The contact owns a 2008 Jeep Grand Cherokee. While driving 35 mph, the vehicle stalled. The contact was able to restart the vehicle. The failure recurred on numerous occasions. The vehicle was taken to a dealer but was not diagnosed or repaired. The VIN was included in NHTSA campaign number: 14V567000 (electrical system). The manufacturer was not notified of the failure. The failure mileage was 65,000.
The contact owns a 2008 Jeep Grand Cherokee. The contact stated that after the ignition key was turned to the on position, the vehicle failed to start. The vehicle was taken to an independent mechanic where it was diagnosed that the starter needed to be replaced. The vehicle was repaired but the failure recurred. The vehicle was the taken back to an independent mechanic where it was diagnosed that the relay switch needed to replaced. The contact received notification of NHTSA campaign number: 14V567000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was 80,000.
The contact owns a 2008 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V567000 (electrical system). The dealer stated that the part needed to do the repair was not available. The manufacturer exceeded a reasonable amount of time to provide the part to do the repair. The contact had not experienced a failure.
The contact owns a 2008 Jeep Grand Cherokee. While driving at various speeds, the vehicle stalled without warning. Several months later, the contact received notification of NHTSA campaign number: 14V567000 (electrical system) however, the dealer stated that the parts needed for repair were unavailable. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 78,000.
The contact owns a 2008 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V567000 (electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. MA 10/19/15
The contact owns a 2008 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V567000 (electrical system); however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2008 Jeep Grand Cherokee. While driving approximately 30 mph, the vehicle stalled without warning. The vehicle was taken to a dealer, where the technician explained that the vehicle was operating as designed. The contact received notification of NHTSA campaign number: 14V567000 (electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was 80,100.
The contact owns a 2008 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V567000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2008 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V567000 (electrical system) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
A D V E R T I S E M E N T S
- West Yarmouth, MA, USA