This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2008 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V567000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The failure mileage was 30,000.
The contact owns a 2008 Jeep Grand Cherokee. The contact stated that it took several attempts to start the vehicle. The failure recurred on several occasions until the vehicle would no longer start. The vehicle was not taken to the dealer or repaired. The contact received notification of NHTSA campaign number: 14V567000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 15,000.
The contact owns a 2008 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V567000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
I was notified of a recall earlier this year concerning the wireless ignition node (win). When I went to the dealership I was told that the part in question was on back order (part # R57xbn) and was told to check back to see when they would come in. About three or four weeks ago I stopped in at bob and chuck eddy, 4850 mahoning avenue, austintown, Ohio and spoke with santana williams who made an appointment for me today at 9:30. When I arrived to drop of my vehicle I was told that they was no appointment for me. I then explained the issue and handed him her card with my appointment information on it. I was then told not to worry they will take care of me. At this point the person I was talking to disappeared for a while and upon returning informed me that the part was not in. He then gave me the part number and told me to call every week until it came in and then they would schedule an appointment. It appears that the plan is to just keep putting it off until I get an accident or just trade in the vehicle.
I waited for over one year for the dealership to respond for repair of the recalls P57 / NHTSA 14V-567 (and P73). They completed the repair(s) August 25, 2015 - no charge. However, the vehicle immediately, and ever since, has shown the exact same symptoms. I returned the vehicle to the dealership and they now say that the problem is different and my cost will be approximately $500. This does not seem right.
- Carbon Hill, AL, USA
Search CarComplaints.com for these popular complaint phrases...
The contact owns a 2008 Jeep Grand Cherokee. On several occasions, it was difficult to start the vehicle. The contact stated that the vehicle would start after several attempts. When the vehicle was parked, it was difficult to remove the key from the ignition. The contact stated that it took several attempts to remove the key from the ignition. The vehicle was included in NHTSA campaign number: 14V567000 (electrical system) but the part for the recall repair was not available. The manufacturer was notified of the failure. The approximate failure mileage was 108,000.
The contact owns a 2008 Jeep Grand Cherokee. The contact stated that after several attempts, the vehicle was able to start. The contact also stated that while driving approximately 60 mph, the key was removed from the ignition. The failure recurred multiple times. The vehicle was taken to a dealer where it was diagnosed that the ignition needed to be replaced. The vehicle was not repaired. The contact received notification of NHTSA campaign number: 14V567000 (electrical system) however, the parts was unavailable to perform the repairs. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall remedy. The manufacturer was not notified of the failure. The approximate failure mileage was 65,000.
For several months my vehicle has been shutting off while I am driving due to the key fob popping out of place. I went to the dealer in January 2015 and was told the part is not ready and to call for an update. I have called and been back several times only to be placed on a waiting list. I have been contacting them and getting the same response the part is not available. On 9/16/2015 while operating the vehicle I noticed the navigation/radio console start to pixilate and become inoperable then the console blacked out, after that the entire dash board lit up and I received several system warnings (service gauges, park assist disabled, check sensors, service suspension, my engine light and wipers came on, I was unable to signal, use my lights or turn off the wipers) all of this happened while I was driving. I made a right turn into the parking lot out of fear at this time I heard the key fob pop back and the car completely powered down and I was unable to break because the brakes locked up. The parking lot was semi-empty so I was able to maneuver until is rolled to a stop. I thought I was going to die. I need a resolution now, I still have two years worth of payments left and I want this problem resolved.
The contact owns a 2008 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V567000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. MA 10/29/2015
The contact owns a 2008 Jeep Grand Cherokee. The contact stated that while parked, the ignition switch would not turn out of the on position to the off position. The failure recurred on several occasions. The vehicle was taken to a dealer where it was diagnosed that the win module needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and stated that the VIN was not included in NHTSA campaign number: 14V567000 (electrical system). The approximate failure mileage was 111,000. Djr
The contact owns a 2008 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V567000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2008 Jeep Grand Cherokee. The vehicle was repaired under NHTSA campaign number: 14V567000 (electrical system); however, the failure recurred. The contact stated that the vehicle failed to start. The vehicle was towed to a dealer for diagnostic testing. The mechanic stated that the ignition wiring was corroded and replaced the wiring. The failure recurred intermittently. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 55,000. Updated 11/23/15
The contact owns a 2008 Jeep Grand Cherokee. While driving at approximately 45 mph, the vehicle stalled without warning. The vehicle did restart. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 14V567000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 82,000. Updated 11/23/15
The contact owns a 2008 Jeep Grand Cherokee. While driving at approximately 25 mph, the vehicle stalled without warning. The vehicle was restarted. The failure recurred multiple times. The vehicle was not diagnosed or repaired. The approximate failure mileage was 81,000.
The contact owns a 2008 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V567000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2008 Jeep Grand Cherokee. The contact received a notification of NHTSA campaign number: 14V567000 (electrical system); however, the part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time to provide the part to do the repair. The contact had not experienced a failure.....updated 10-15-15- updated 3/28/2016
The contact owns a 2008 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V567000 (electrical system); however, the part was unavailable to perform the repair. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall remedy. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2008 Jeep Grand Cherokee. The contact stated that there was a progressing failure in which the key would not turn over to start the vehicle. The failure recurred several times. The vehicle was taken to a mechanic who replaced the battery, but the failure recurred. The vehicle was taken back to the mechanic who was unable to replicate and diagnose the failure. The dealer was notified of the failure. The part was unavailable to repair the vehicle for NHTSA campaign number: 14V567000 (electrical system). The contact continued to experience the failure and was unable to determine when the recall repair would be performed. The manufacturer was notified of the failure and were not able to provide a reasonable timeframe. The approximate failure mileage was 62,000.
The contact owns a 2008 Jeep Grand Cherokee. The contact stated that the vehicle stalled several times and failed to restart. The vehicle was taken to the dealer twice and they replaced the wireless ignition node module twice, but the failure recurred. The contact later received notification of a manufacturer's recall. The dealer repaired the vehicle, but the failure recurred. The vehicle was not repaired. The manufacturer was notified of the failure and provided no remedy. The failure mileage was 55,443.
The contact owns a 2008 Jeep Grand Cherokee. While driving approximately 35 mph, the vehicle stalled without warning. The vehicle was taken to a dealer where it was repaired under NHTSA campaign number: 14V567000 (electrical system), but the failure recurred. The manufacturer was notified of the failure. The failure mileage was 92,193.
A D V E R T I S E M E N T S
- Newport News, VA, USA