This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I have two 2008 Jeep Grand Cherokee's. recently I became aware of the fca group P57 recall which is an updated ignition cylinder and wireless module after asking around my circle about my two vehicles stalling. Most recently my wife and child where driving at 110kph driving straight when her gc shut off. She safely pulled to the side but this is extremely unnerving. My gc has also turned off, but mine has been at lower speeds or when idling. My VIN is [xxx] her VIN is [xxx] my local dealer has said there is no ousttanding recall and that P57 does not apply to either of my vins. \this is confusing since my existing ignition cylinders are the same as those covered under the recall and the new part requires a push-to-turn (mine do not have this now). Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
2008 Jeep Grand Cherokee goes into limp mode and stays in fourth gear. If I restart the car it goes back to normal but eventually goes back into fourth gear and stays.
I was driving down a busy road and all my warning lights came on at once-ABS, check engine, battery, etc. All my lights started to flicker. My head lights began to get very dimmed so I tried switching my fog lights or high beams on but that only made it worse and the lights completely turned off. My windshield wipers began going very slow making it really hard to see as it was raining. I was able to pull onto a side street. My car felt strange while driving like I wasnt able to accelerate so once I was able to pull off on the side somewhere and get my car in park, all my lights flickered heavily and shut off 1 by 1 and then my car lost all power completely. I had to have my car towed back home bc nothing would start it.
Vehicle has randomly shut down completely while driving. Loss of power, power steering and brakes. Very dangerous. Took to dealer and left for a week for them to test and replicate and repair. They said they were unable to. This has happened 3 times. Each time, so far, I have been able to coast to a stop out of traffic, but I fear that it may happen in a less fortunate setting. It happened again today, just driving straight ahead down the road. Check engine light comes on and a red lighting bolt light also comes on over on the right side of the instrument panel.
The contact owns a 2008 Jeep Grand Cherokee. While driving various speeds, the shift interlock system became stuck and caused the vehicle to switch gears without warning. In addition, the contact stated that the ignition malfunctioned and the vehicle would either fail to start or continue to run after the ignition was turned off. Furthermore, the console lighting system failed to remain illuminated. Johnson Dodge Chrysler Jeep Ram in budd lake, New Jersey, 07828 was made aware of the failure and stated that the VIN was not included in a recall. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failures. The failure mileage was approximately 130,000.
- Long Valley, NJ, USA
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I was driving on nys route 17 in the vicinity of Liberty when my left front axle broke, the left front wheel came off, the vehicle veered left and crashed into the center island guard rail.
The vehicle experiences an issue in one of the areas noted, usually when accelerating through a gradual turn to the left such as on an "on" ramp. The drive train has been inspected by both independent mechanics as well as Jeep's authorized service center in yonker's, NY with reports of no physical damage. The Jeep service center has stated that while they too have experienced the malfunction, they are incapable of diagnosing the problem, suggesting it be driven by the owner "until it worsens".
I bought the vehicle. In less than 1000 miles within purchase the 4W drive light came on. I was parked on a curb at a retirement home and a ambulance was parked in front of me. While I was inside people ran in and said my Jeep was rolling away and it hit the ambulance in front of me. The Jeep was parked and turned off when it rolled away. Witnesses and the police report confirm this. After getting the run around from the dealership for 6 months I took it somewhere else to get it looked at and was told the transfer case needed to be replaced.
While driving at freeway speeds (approximately 75mph) the vehicle intermittently stalled several times and twice in 1-hr it completely shutdown. The motor lost all power. It requires a complete restart of the vehicle. The key must be turned to the off position and restarted. It has done this several times before. It seams to happen under a load or while accelerating or pulling a hill. It has happened in high traffic circumstances and has at times been difficult and dangerous to pull to the side of the road. I've taken it to Jeep to have it repaired. They apparently have a star case number S1218000003 in which they say to change the spark plugs. This seems like a dangerous situation to put consumers in.
The contact owns a 2008 Jeep Grand Cherokee. The contact stated that the four wheel drive warning light flickered. The windshield wipers randomly activated and the instrument panel gauges randomly flashed without warning. The dealer replaced the ignition switch; however, the four wheel drive warning light continued to illuminate. The contact mentioned that the vehicle was previously serviced under NHTSA campaign numbers: 13V175000 (electrical system, power train) and 14V567000 (electrical system). The manufacturer was notified of the failures. The failure mileage was not available.
The contact owns a 2008 Jeep Grand Cherokee. While driving 50 mph, the vehicle lost power. In addition, the accelerator pedal was depressed, but the vehicle failed to accelerate. The failure recurred on numerous occasions. The vehicle was taken to a dealer, but was not diagnosed or repaired. The VIN was included in NHTSA campaign number: 15V470000 (electrical system) however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was 80,000.
My 2008 Grand Cherokee will not start at all. Dash light up but will not turn over. Battery in new. Starter tested and ok. Win recall was performed. 4WD software updates were performed. Over the past year the vehicle has had multiple no start/no crank issues. After few hours or days, it will turn over. Vehicles is always parked/not moving when this occurs. The dealer wants me to pay out of pocket for the tow for a diagnostic test. If the test does not show anything, I pay another $120 for the diag and have to pay for tow elsewhere. Jeep customer service is useless. I pay monthly payment and insurance for a driveway ornament.
I took it in for a recall P73...they instead tried to get money for oil changes and other things that came to over $1000 was suppose to take 4 hours had my Jeep for 2 days..said unless I paid them $130 to replace a badly corroded tc connector they wouldn't do it...got my Jeep back looked at the tc connector and it was not corroded..in the mean time I called fca and they said it showed the recall work was done..it was not!..they lied..it also needs a new tc motor that some do need on the recall, lucky me mine was one...now what..they didn't do it and this could cause me harm or a accident...
The vehicle shuts off for no apparent reason with no warning. It has happened multiple times. Sometimes while in reverse, sometimes while in drive and sometimes while moving from reverse to drive. It has happened at low speeds and at speeds up to 30 mph. Sometimes the vehicle won't let you shift to park to restart it. There are no indicator lights when it happens. Very scary as its happening more frequently. It has happened in dry and wet conditions, on residential and city streets. All indications are that ithe cause is the same as other Fiat Chrysler recalls fir the 2008 Grand Cherokee though ours is not on a recall list.
The contact owns a 2008 Jeep Grand Cherokee. While driving at an unknown speed, the vehicle experienced multiple electrical failures. The contact mentioned that the radio was not turning on, the vehicle failed to shift and would not accelerate past 25 mph. The contact mentioned that in order for the vehicle to resume normal function, the key had to be removed from the ignition switch. The vehicle was taken to the dealer and repaired under NHTSA campaign number: 14V567000 (electrical system); however, the failure recurred. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 89,000. MA 10/21/15
The contact owns a 2008 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 13V175000 (electrical system, power train); however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. MA 10/25/15
The contact owns a 2008 Jeep Grand Cherokee. The contact received a notice for NHTSA campaign number: 14V567000 (electrical system). The contact stated that the part needed to remedy the failure was unavailable. The manufacturer was made aware of the issue. The contact had not experienced a failure. MA 08/17/15 the consumer stated the vehicle repeatedly refused to come out of park. Updated 09/03/15
The contact owns a 2008 Jeep Grand Cherokee. When the ignition was turned to the on position, the vehicle did not start. The contact stated that the key had to be turned to the off position then back to the on position in order for the vehicle to start. Once the vehicle was started, it would not shift out of the park position unless the ignition was turned to the off position and back to the on position. The failure recurred continuously in cold weather. The vehicle was taken to a dealer where it was diagnosed that the ignition switch needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 75,000.
A D V E R T I S E M E N T S
- Calgary, MT, USA