This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2007 Jeep Grand Cherokee. While driving approximately 70 mph, the vehicle independently accelerated without warning. The vehicle was towed to an independent mechanic where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The dealer and manufacturer were not notified. The approximate failure mileage was 103,000. The VIN was not available.
This vehicle has a 5.7 liter hemi V-8. it currently has an exhaust manifold leak because Jeep uses cheap screws to mount the manifold to the engine block. As such, the screws snap causing a leak. This is a well know problem for this engine but Chrysler refuses to acknowledge it and the repairs will be a minimum of $500. Never buy a Jeep!
The vehicle has a safety issued at this point it is unsafe to drive. The clockspring is bad due to manufacturers errors. When the vehicle is driven, the vehicle is losing power due to engine mechanical problems. The clockspring has a code stated as C2205 on the computer module. The steering wheel shakes going over 60mph at this point I do not know why.
The contact owns a 2007 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V438000 (electrical system) months ago. The dealer (brown's Jeep Chrysler Dodge Ram, 483 NY-112, East patchogue, NY 11772, (631) 289-8500) was unable to determine when the remedy and part would become available. The dealer stated that they placed the contact on a waiting list for the part, but did not specify what number the contact was placed on the list. While waiting for the part, a failure progressed that caused the key not to turn over to start the vehicle. Also, the service engine warning indicator illuminated. The manufacturer had seven tsbs on the engine. The manufacturer was notified of the failure. The failure mileage was not available.
- Bohemia, NY, USA
Search CarComplaints.com for these popular complaint phrases...
Catastrophic engine failure at about 124,000 miles. Luckily in the driveway where I had parked the car after running normal errands. The car would not start up again and had to be towed since the battery was new and the starter seemed frozen. I took excellent care of this car at the dealership and at a top local garage since we bought it. I was stunned that the engine failed without any notice, no warning lights, no noise, nothing. The local mechanic saw "chunks of metal" in the pan. I now need a completely new engine 5 weeks after an oil change due to a design flaw in my Jeep hemi engine. I never received any letter or notification about this apparently well known and relatively common problem. I had every recall performed on this car. There was never a recall for this problem which apparently includes the intake manifold. The response from the dealership was that the hemi is a good engine. Really"?" no apologies, no call from the manufacturer. Out of warranty, so it is just too bad for me as a customer. They know the design flaw exists but don't care about the customer. Just their bottom line.
The contact owns a 2007 Jeep Grand Cherokee. While driving various speeds, the vehicle stalled without warning on numerous occasions. The contact stated that the vehicle was placed in the neutral position in most cases to keep the vehicle from losing power completely. On other occasions, the contact pulled to the right side of the road and the vehicle lost power. The vehicle was taken to sherman Dodge Chrysler Jeep Ram in skokie, Illinois where the following series of repairs were performed on the vehicle: The oxygen sensor was replaced along with the spark plugs, the fan clutch, coil #6, a drive control module, throttle control module, fuel injection service, decarbonization service to combustion chamber, and upper intake to the vehicle but the failure recurred. The manufacturer was not made aware of the issue. The failure mileage was approximately 95,000.
This is the third time I receive a letter on the mail from Jeep named as "important safety recall information" stating that my car has been recalled due to a defect relating to motor vehicle safety, more specifically: Unintended change in ignition switch position that implies a safety risk. I went on the safecar.gov site to confirm the status of my recall and it says that there is a recall in effect on my car model but unfortunately Jeep doesn't have the part replacement yet. I want this problem fixed asap.
The contact owns a 2007 Jeep Grand Cherokee. The contact stated that while driving at 25 mph, the contact depressed the accelerator pedal but the vehicle would not accelerate and the engine stalled without any warning. The vehicle was pulled over to the side of the road after few minutes when restarted, the vehicle then operated as normal. The vehicle was taken to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 91,000.
The contact owns a 2007 Jeep Grand Cherokee. The contact stated that the vehicle would independently start, an abnormal anti-freeze odor was present inside the vehicle, and the shifter was difficult to operate. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 141,000.
The contact owns a 2007 Jeep Grand Cherokee. The contact stated that while driving at 20 mph, an unknown warning light illuminated and suddenly the vehicle accelerated independently. The vehicle was shifted to the neutral position but the vehicle continued to rev and the accelerator pedal was stuck. The vehicle was turned off and in while in park, the accelerator pedal remained stuck. The vehicle was able to restart and operate correctly. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 90,000.
The contact owns a 2007 Jeep Grand Cherokee. While driving various speeds, the vehicle inadvertently lost all power. All the warning indicators illuminated on the instrument panel. When the vehicle was restarted, it operated normally. The vehicle was taken to a dealer where it was diagnosed that the main computer and throttle body needed replacement. The vehicle was repaired, but the issue persisted. The vehicle was repaired per NHTSA campaign number: 14V438000 (electrical system). The manufacturer was not made aware of the failure. The failure mileage was approximately 191,000.
Dropped a valve seat and destroyed the engine. Head and piston damage. Normal every day driving. This is the second Jeep engine in this car that blew up at 70K miles.
The contact owns a 2007 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V4380000 (electrical system); however, the part to do the repair was unavailable. While driving 50 mph, the vehicle stalled and all of the warning indicators flashed on the instrument panel. The contact pulled the vehicle over to the median. The vehicle was able to restart after various attempts. The failure recurred. The vehicle was towed to an independent mechanic where it was diagnosed that the engine failed and needed to be replaced. The manufacturer was not made aware of the failure. The failure mileage was approximately 130,000. Parts distribution disconnect.
Soon after the P41 ignition switch recall, while driving 1 mile, the instrument cluster gauges stopped working-speedo, gas, etc, all warning lights illuminated. Information messages in the ic noted "service required : and transmission -over the temperature allowed U1403, U1411, U110E, U110F and others all implausible signals to ic. While driving transmission an road speed decreased immediately while at speed and engine and transmission to not operate in a predictably safe operation. These are the symptoms that the recall was to repair. What is the next step?
I own a 07 Grand Cherokee with a 5.7L V8 hemi. I loved that truck and took great care of it. Nearly 10 months ago I had a valve seat drop without warning at 92K miles and now I need a new engine. There were no warning signs leading up to the failure and I kept very good care of the vehicle. After driving for 15 minutes I stopped at a store to get materials, when I returned and tried to start the vehicle, the engine wouldn't turn over. It hasn't started since that day. It was towed to a Chrysler dealership and $150 later they let me know what they "thought" the issue was, but I was still informed the only way to confirm I needed a new engine was to charge me $1,500 to take the engine apart and "diagnose" the issue, not fix it. They knew what the issue was and still tried to charge me for it. On top of that every Chrysler representative and maintenance person I've talked to about this issue (4) have been completely unhelpful, to the point of being rude. After having the vehicle towed to an independent service center, I was quoted nearly $8,000 for a new engine and they can't even guarantee the issue won't occur again since they have the same parts. I simply can't afford that amount of work, so now I'm just making payments on a dead truck that's of no use to me. Fca is a joke of a company, and they need to make this right.
The trans struggles to shift through every gear and wont shift past 3rd gear, sometimes even stalling me in traffic. Feels like it doesn't catch the next gear when accelerating. There have been times when I've been stopped at a light at an intersection and when I go to accelerate, the engine will just rev as if it's in neutral, but it's not. Therefore, the acceleration is very weak. When switching from park to drive, it either doesn't fully click into drive or it selects all gears (prnd) in which I then have to park the car and shut it off, then retry a minute later. I don't drive the vehicle as a manual so there should be no reason for it to stall, but I'm pretty sure the issue stems from the main computer in the shifter module. At times, it seems like the vehicle is expecting me to shift it from gear to gear, then it finally clicks and moves to the next gear on its own.
The contact owns a 2007 Jeep Grand Cherokee. The contact stated that the service engine soon warning indicator illuminated. The contact received notification of NHTSA campaign number: 14V438000 (electrical system); however, the dealer refused to schedule an appointment for two weeks due to the volume of repairs that needed to be performed. The manufacturer was not notified. The failure mileage was approximately 148,000. Parts distribution disconnect.
Vehicle has had the ignition recall done. In the hot weather, you can't run the air conditioning as the car will indiscriminately stall when you come to either a stop light or a yield. Car has to be put in park and restarted. Last week, when merging onto a highway, rpms went all the way down. Had to floor the car to get going and it knocked very hard. Had Jeep dealer look at this several times and they keep saying there's nothing wrong with the car. There is a problem here that Jeep is not addressing. They don't want to give a fair buy back price on the car, knowing we have a 19 year old driving the vehicle. Our local mechanic has said this is a very unsafe car and he wouldn't put his family in it. Jeep dealers don't want to face the problem or address it. This has been an issue for over a year, but becomes more apparent in summer months of hot weather.
The diesel engine Jeep put in Grand Cherokee, the 3.0 litre Mercedes-Benz engine, has a "swirl valve" problem and has since it turned 75,000 miles. It causes the car to not accelerate properly and is very dangerous when pulling out into traffic and going up hills. It also makes the gas mileage to plummet. Repairs were told to me by the dealer to be $5,800. We cannot afford to repair this car. The dealer told us the engine would go 300,000 miles, no problem.
A D V E R T I S E M E N T S
- 9132122023, KS, USA