This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Interior passenger door handle broke off - within one week's time - noticed all remaining doorhandles were cracking and will break off shortly. No excessive wear and tear has caused this - shows defective parts due to the fact that all have become cracked/broken at the same time. Two of the door handles get very little use, so it is not due to excessive or abusive use. This is a safety hazard - in case of an accident, my son would be unable to exit the back of the vehicle due to broken handles!!!!
Driver's door interior handle housing broken rendering door handle inoperative. Cannot open door in normal operation and is a hazard in an emergency. Jeep is unwilling to fix defective parts and states that the entire door panel has to be replaced at a cost over $700/ea., but the parts are on national backorder. Doing a quick search brings up numerous complaints about the same problem with no clear solution. I am now concerned that the other doors will fail soon.
Passenger rear door interior door handle has broken. There was no abuse, the interior door handle was opened by an adult and then while opening the door from the inside, the interior door handle broke due to just opening the door. I have researched this on many blogs and many other Jeep Grand Cherokee owners are experiencing this same problem. The interior door handle area is too weak to handle the stress of casual openings.
The plastic component that houses the interior door handle has cracked, with pieces falling out. Now on the right side rear door the handle has fallen out because the plastic has completely failed. The other three plastic pieces are also all cracking with handles already getting loose. If there were an emergency situation, it is not possible to exit vehicle via the rear door. I am afraid that in due time the other handles will fall out.
I purchased this Jeep in Dec of last year. Slowly but surely the plastic component that houses the interior door handle has cracked, with pieces falling out. Now on the right side rear door the handle has fallen out because the plastic has completely failed. The other three plastic pieces are also all cracking with handles already getting loose. If there were an emegency situation, it is not possible to exit vehicle via the rear door. I am afraid that in due time the other handles will fall out.
The interior door plastic that holds the door handle has cracked and broken causing the parts to fall, causing the door to be only opened from the out site. This is a serious safety issue. A person on the inside of the car can not open the door unless you roll down the window and open from the out side. It appears this has happening with this vehicle on a large scale. This has occurred on 3 of the 4 doors. The dealers want 600 to 700 dollars to repair each door. Looks like the plastic to make the panels was defective. I have never seen this happen before or even heard of it until I started looking on line. The first auto I owned was in 1966, I have retained most of the auto I've owned at least 8 to 10 years from time of purchase and never have I seen anything like this. I'm afraid to drive the Jeep because this issue.
Interior drivers side door handle is cracked/broken. Chrysler Corp. Dealer states that it will cost $600. There has been hundreds of complaints for same defective/cheap door handles and their breakage, made on internet. This is an unsafe issue. People can't get out of their vehicles!
All 4 of the inside door handles have broken with no misuse whatsoever, as a matter of fact each door was "broken" by different people by simply trying to open the door. I am worried that if there was an accident my passengers or myself could not get out of the truck.
2006 Jeep Grand Cherokee interior door handles disintegrate making it impossible to open doors from inside. Obviously a tremendous safety concern in case of mishap as all four disintegrate at the same rate. We had 2 totally fail rendering door inoperative and occupant unable to exit.
The area behind the passenger side interior door handle has imploded, the plastic is cracked in several places, allowing the interior handle to hang loosely. The area would be best described as the well behind the handle. That door saw almost no use. It does not allow for normal exit of the vehicle, this is a safety issue.
I am not sure how, but the rear passenger door panel cracked and door handle fell off leaving back seat passengers vulnerable (a child rides back there). In addition, there is a large crack in the panel of the front passenger door as well. I have 70,500 miles on the vehicle with a service contract of 7 years/85,000 miles maximum care still in effect. I took the vehicle to my local dealership (hall Chrysler Jeep in Virginia beach) and was quoted $475 for a back ordered door panel (which to replace both doors comes to $950...unacceptable!) I refused to order the unit since this is a safety concern, and should be covered by my service contract. I contacted Chrysler group, llc and was told that "handles and plastic parts are not covered"...the handle isn't broken, the panel needs to be replaced in order to correct this issue. I feel this is a genuine safety concern and urge the NHTSA to enforce a recall from Jeep. If I were in an accident, my passengers would be trapped!! it is unconscionable that Jeep would sell such a high-end vehicle with this kind of safety defect. Of utmost concern is the fact that an extended, maximum care service contract would not cover this issue. I would like to know how other complainants with this issue had their cases resolved. Updated 05/12/11 updated 06/28/11
I have a 2006 Jeep Grand Cherokee Laredo with only 60,234K miles and the door panels on 3 of the 4 doors so far have broken out just with the normal use, interior door handle crack, plastic breaks, handles go limp and handles fall off. The plastic panel components are fragile and cheap. This is a major safety concern for me especially with two children of 1 and 12 years olds because in an event of fire or and accident the boys can not get out from inside the car due the broken door handles. Cant find part to replace the door handles because the complete door panel has to be replaced and the cost for each of one are more than $500 dollars and that's not including the labor cost. I have call Chrysler Jeep and they offer no recall or solution for this serious matter.
Parked in driveway grand daughter pulled on door handle and it broke into pieces. Called Jeep dealer to get replacement (not warranted)door handle, have to replace hole door panel.
2006 Jeep Grand Cherokee interior door handles are cracking, three out of four are cracked and now one is inoperable. This is a safety hazard because the door can't be opened from inside. The plastic has become brittle and cracks, then breaks out. It is not a separate part and is part of the entire door panel.
Inside door handles are all broken and falling off. One back door will not open from the inside or the outside. The area behind the door handle is broken plastic that could very likely cause a bad cut on a persons hand. I have photos I can E-mail to you. Vehicle is a 2006 Jeep Cherokee with around only 20K miles. Updated IVOQ 12/29/10
3 of 4 door panels with door handle to get out of vehicle has broken in same place. Driver has to get out of car to open the 3 doors. This is a safety issue because no one can get out of the car execpt the driver. This is caused most likely due to the thin plastic holding the door mechanism. Also if company (Jeep) did not use uv protected plastic the sun and hi temperatures in Texas may have contributed to the engineering flaw. The plastic piece holds the entire handle in the door and should have used a stifner to supprot it properly. As is if accident was to happen passengers would be stuck in vehicle.
A D V E R T I S E M E N T S
- Youngsville, LA, USA