This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
There has been many occasions upwards of 13 or 14 times where my vehicle will not start. My battery has a full charge, I have fuel in the tank it just wont start. The only way around this to get my vehicle to start is to do a hard reset and unhook the battery cable for 30 seconds and hook it back up then and only then will it start. Then it will start the next 15 or so times and then I have the same problem it wont start. Same deal, battery is great, fuel in the tank, just wont start.
Vehicle is an automatic, suddenly attempted to manually shift into a lower gear. The vehicle suddenly slowed down to 5 miles an hour and the rpms started to red line. Check engine light came on and stayed on all day. This has happened numerous times in the last few months without warning.
I "recall" driving one evening on a major highway in my recently purchased 05 Grand Cherokee when suddenly I lost all power. I was traveling in a congested area at 65 mph with lots of semi's surrounding me. Thank the god's I happen to be on the perfect incline leading to an off ramp at the time of this engine power failure. I'd hate to imagine the out come had I been one lane over a few seconds prior! my son who was only 5 at the time was a bit freaked out from the whole ordeal. But my biggest complaint is the fact that I'm a Jeep girl and a faithful one but after my constant battle with this less then desirable hunk of junk I'm thinking of cheating with a Ford! after my daily failures with this thing I did some research and found that this vehicle far surpasses the two recalls in my short 3 years of ownership. I'm most upset with my dealership due to the fact they forgot to mention a few hundred drivers of this prior rental truck with an accident that was more than a skip over the curb. They offered but never made good on providing me with owners manual...guess they were worried I would notice the past safety recalls that were never done. So I have had and continue to have every system malfunction on this heap known to mechanics. I'm sick and tired of paying for things that "Jeep are known for" when in truth its all been a result to the viscous cycle of recalls that were either never done or never the proper fix to begin with. So I beg the heads, money and engineers of Chrysler group llc to get your [xxx] together and do the right thing by removing the 2005 Jeep Grand Cherokee 5.7 liter with a hemi death trap off the roads! its quite obvious from the first recall only three months after its manufacturer date this truck was meant to fail...!!! so please stop the duct it fix it or[xxx] it! information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
The contact owns a 2005 Jeep Grand Cherokee. The contact stated that while driving at various speeds, an unknown noise was coming from under the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed that the exhaust manifold gasket, the exhaust manifold bolts and the nuts and catalytic converter bolt needed to be replaced. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was 75,000.
We received a recall notice and yet there is no fix for this recall yet. My husband's car has shut off on him about 5+ times. Each time he could have been involved in an accident but thankful he was safe. We don't have money to purchase another car at this time and yet I fear for my husband's safety. When will Chrysler group llc rectify this situation"??"
- Telford, PA, USA
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The contact owns a 2005 Jeep Grand Cherokee. The contact stated that when driving at low speeds or when idle, the vehicle would stall without warning. The contact was able to restart the vehicle but the failure recurred on numerous occasions. The vehicle was not diagnosed or repaired. The vehicle was included in NHTSA campaign id number: 14V438000 (electrical system) however, the part to do the repair was unavailable. The manufacturer was not notified of the failure. The failure mileage was unavailable.
The contact owns a 2005 Jeep Grand Cherokee. The contact stated while driving 70 mph, all the warning lights in the instrument panel illuminated as the vehicle stalled. The vehicle was able to be restarted. The vehicle was not taken to a dealer or independent mechanic. The manufacturer was notified of the failure. The failure mileage was 100,000.
The contact owns a 2005 Jeep Grand Cherokee. The contact stated that while driving 45 mph, the engine stalled without warning. The vehicle was not taken to dealer or independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 80,000.
The contact owns a 2005 Jeep Grand Cherokee. The contact stated that while driving at an unknown speed, the vehicle stalled. The contact received a notification for recall NHTSA campaign number: 14V438000 (engine). The vehicle was taken to the dealer. The technician was unable to diagnose the failure. The manufacturer was made aware of the failure. The failure mileage was 60,000. Updated 12/17/14 the dealer replaced the cam and crankshaft sensors. Updated 01/07/15.
While driving approximately 40mph my check engine light started dinging and blinking. Within a few seconds of this the engine powered down ( RPM read 0). All the electrical components stayed on (radio, lights, ect) then within 10 seconds the engine started back up. When the vehicle restarted itself the esp showed being disabled and the RPM's where higher than normal. Any acceleration/deceleration the check engine light would ding and blink. This has happened multiple times since it first occurred. I have taken it to two mechanics to be serviced. The vehicle displayed random codes at both shops.
This vehicle has quit running several times since we have owned it while drivingthe engine will just quit. We can move the shift lever in neutral and it will start back up, but this is still dangerous, especially when my wife is driving. It has happened to her 3 times now and happened to me 2 times in about last 5 years.
The contact owns a 2005 Jeep Grand Cherokee. While driving various speeds, the engine stalled without warning. Also, when the brakes were applied, there was a delay before the vehicle could stop. The failures have occurred for the past three years. The contact received a recall notification for NHTSA campaign number: 14V438000 (electrical system:ignition:switch); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The approximate failure mileage was 50,000.
The contact owns a 2005 Jeep Grand Cherokee. The contact stated that the vehicle failed to start. The vehicle was not diagnosed or repaired. The contact received a notification for recall NHTSA campaign number: 14V438000 (electrical system). However, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time to the recall repair. The manufacturer was not made aware of the issue. The failure mileage was 85,000.
The contact owns a 2005 Jeep Grand Cherokee. The contact stated while driving less than 25 mph, the engine loss power and warning lights illuminated. The failure recurred several times. In addition, the contact received a notification for recall NHTSA campaign number: 14V438000 (electrical system). However, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The vehicle was not repaired. The failure mileage was unknown.
April 2014. Stopped at a store, went to leave and battery wouldn't turn over; 2005 Jeep Grand Cherokee Laredo did this a couple more times leaving me stranded (just weeks after buying it) it seemed to fix itself after my mechanic cleaned battery post and re tightened cables. A couple of days ago vehicle started acting up again. Didn't want to start and when it did it would run great and all the sudden my traction control, brake lights, engine etc... (I think most the lights that come on in dash when you first start car). Then today. I was driving at 30mph when Jeep started cutting out; lights on dash would flash; clock would reset to 12; I'm trying to stop and my brakes are very stiff; power steering extremely stiff. A lady pushed me out of the road, I put car into park. She thought I needed to be pushed further but them the car would not come out of park. After waiting for over an hour for aaa to not show, another lady offered to try and jump Jeep. Jeep started right up. I had 10 miles to drive the whole time dash lights coming off and on; steering all but freezing up and brakes too. Before I left my spot just off the road that I had been pushed to, I tried several times to start Jeep. It wouldn't start wo assistance but I noticed everytime I cranked the key the clock radio did reset to 12. I'm hoping it's the ignition recap so I can get back to a safe vehicle for me and my toddler daughter very soon.
It has happened on several occasions now; however, the first time my truck completely shut off, I was driving ~35mph then slowed down a bit to turn and suddenly had no power. It started back up with out issue, but it was terrifying, as I was in the middle of an intersection. Most recently, I was driving with my wife and kids in the truck and a similar incident occurred. I was driving ~25 mph when the engine just shut off. Again, it started on the first attempt.
I bought my gd Cherokee used with 71K miles. I just had my first oil change before heading out on a camping trip for the weekend. On the return trip, I had just turned onto the highway (55 mph zone). I am 6'4" tall. The previous owner was shorter than me. The seat was in the wrong position (I now know). While switching from gas pedal to brake pedal, my knee hit the key in the ignition. The car turned off. I immediately reached for the key and turned the car back on. It lunged the way a manual transmission dose when the clutch is let out too quick. I moved my seat back away from the wheel. Now I drive it from farther back, which means I need to sit up straighter, which means my head hits the ceiling often. I have the limited edition and I love everything about it except the seat can't go down far enough for me to drive it comfortable without turning the car off which has got to be horrible for the car.
The contact owns a 2005 Jeep Grand Cherokee. The contact stated that while driving at 65 mph, the vehicle stalled without warning. The vehicle was restarted. The failure occurred on several occasions. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 122,000.
The contact owns a 2005 Jeep Grand Cherokee. While driving 25 mph, the vehicle stalled without warning. The driver lost control and crashed into an embankment. The driver side frontal air bag failed to deploy. The driver suffered injuries to the neck and pelvic area. Medical attention was received and a police report was filed. The manufacturer was notified and the vehicle was towed to a salvage yard. The VIN was not available. The approximate failure mileage was 160,000.
A D V E R T I S E M E N T S
- Mount Vernon, OH, USA