This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I had my vehicle valet parked with a single key in the ignition. Upon receiving my car I got into the drive seat and proceeded to push my seat forward since I had a passenger behind me and was providing extra leg room. We proceeded to leave the parking area of the hotel and at a speed of about 15 mph I turn to adjust and item on the rear floor when my knee hit the key and the entire car was switched off. I had no steering since it was in locked position and the brakes was difficult to stop. The engine was off. I am just glad I was not on the freeway at 65 mph. Why is it taking Chrysler (Fiat) one year to get a fix for this recall?
Got home from work 7 miles away parked went to start it 5 min later knocking sound tried about 3 times I open the hood had oil over the passenger side of motor, I thought it was a head gasket, took apart top side of engine turned out to be valve seat pop out of place therefore bending valve breaking pieces of valve guide lifter rocker coming loose breaking plastic head cover causing oil to splatter all over engine and drive way, shame on Jeep / Chrysler / Dodge, this was a 3.7 my brother has a Dodge 1500 4.7 problems w pistons at 50000 now at 156000, and where slow drivers we don't abuse the engines oil change every 4000 M Jeep 3.7 when I took apart looked brand new never leaked oil I was proud of my car until this happened, reminded me of a chinese scooter I bought my son poor quality, Dodge / Jeep / Chrysler acknowledge ur faults bad decision in engineering I personally loved Jeep and Dodge trucks I don't think I will ever buy Jeep Chrysler or Dodge ever again looking at all these problems going on in the company, it could have happen while driving and loose steering and brake power
I was driving down a local freeway. Had just merged on and began to accelerate. Once reaching 65 mph the vehicle felt liken it slammed on the brakes while my foot was on the accelerator. Only lasted for a second then returned to normal. 1/3 mile later is happened again. It has been going on for about a week now. Have come to realize that it is most likely a torque converter or transmission. There is recalls on the vehicle for ignition also. Which Chrysler has yet to resolve. Have they really fixed the transmission issue on this vehicle" or not" this vehicle apparently has caused many people problems and I myself have had two of these exact Jeep. Both have been complete catastrophes. This problem is very scary and very unsafe for any driver. I have no money to fix the problem nor will the dealer or Chrysler help with the issue. I hope you can somehow help me. I'm begging you. Please do something about this. So everyone can have a safe experience on the roadways.
My 200 Jeep Grand Cherokee is affected by the manufacturer recall number: P41. While driving this past weekend with my wife and two small children. The ignition switch changed positions causing the engine to shut off with steering and braking greatly reduced. Thankfully I was not on the highway traveling at high speeds. This occurred in a residential neighborhood while driving 25mph. Thankfully no other vehicle or pedestrian was in our path. This was extremely scary and could have been extremely dangerous and deadly. I am completely unsatisfied with Chrysler responsiveness to this issue. Our Jeep is my wife's primary vehicle and drives my children around daily. I feel this vehicle is unfit and unsafe to drive. Chrysler promised a solution by the end of the first fiscal quarter which is months past. When will a solution be available" I fell Chrysler is responsible to provide my family with a safe vehicle, is a rental or loaner vehicle an option until a solution is provided" please help...
The contact owns a 2005 Jeep Grand Cherokee. The contact stated that while driving at an unknown speed, the vehicle stalled and the check engine light and the ABS light illuminated. Also, the contact stated that the brakes engaged independently. The vehicle was included in NHTSA campaign number: 14V438000 (electrical system). The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 130,000. Updated 5/11/15
- West Minster, CO, USA
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NHTSA veh rec # 14V-4387 -still unresolved due to part availability - there have been more than two-dozen instances where Jeep vehicle has shut itself down rendering all driver safety / control features (brakes, steering, air-bags) completely off! this vehicle failure happens at different speeds, direction (fwd-rev) while turning, going straight, uphill & down etc - this Jeep vehicle will shut off without warning since the key is in the on position, accessories (radio, wipers, fans etc) will remain on making it very difficult to detect that the engine has stopped and there is a zero engine power. It's not until you realize you've lost propulsion (passing or going uphill), slowing down, or loss of power assist steering and breaking, that you begin to react and try to restart the Jeep. The first reaction is often panic driven breaking and getting out of harms way. Today (3/19/2015) was my worst experience yet! driving ~35 mph on 2 lane road w/ mod-heavy morning traffic around me (7:15am) and this Jeep shuts itself off. The car directly behind me swerved to avoid me as I had no power, and could not safely get out of the flow of traffic! I find it totally reprehensible that as of yet, there are no parts available to fix thus known defect! this is a 2005 vehicle - w/ a recall date of Sept 3 2014, more than six months ago, and as of today, because it's my primary vehicle, I risk my, & family lives, all the while Jeep and the us gov't have known about its defect. I expect Jeep and the us gov't will defend and hold me (and any other drivers of this vehicle) harmless against any undesired events caused by this defect. Please respond if possible.
Driving at 45 miles getting ready to enter highway and vehicle stalls luckily I was not on highway and still had shoulder to place car in park and restart. #2 on three occasion came out of work twice and out restaurant once and car did not start had to have towed. #3 driving 3/14/15 car stalls while driving at 35mph decline to 30mph almost rear ended by inches. This is a great concern and becoming worst I have notified the dealer in my area and have been given the run around of we will call when parts are available. This is a primary means of transportation for many workers will a death be a wake up call for the vehicle's to become a priority.
This is reguarding the safety recall P41/nhtsa14V-438. Parts are still not available to fix this. I have spent numerous hours, once 3 hours waiting to speak with a rep. No addituonal information has been sent out by Jeep. This is appauling! since the letter I have made several attempts to fix the recall and dealers cant even get the part. Please help.
Recall sent in October 2014 and as of today February 12,2015 the replacement part has still not been sent out to the dealer and there is no future date even discussed. If this is a danger and my research shows that in fact if the car ignition goes off, it can be very dangerous, then this delay is not acceptable.
The contact owns a 2005 Jeep Grand Cherokee. The contact stated that while driving at an unknown speed, the vehicle lost engine power. The vehicle was not diagnosed or repaired. The failure occurred continuously. The contact received a notice for NHTSA campaign number: 14V438000 (electrical system); however, the part for repair was not available. The manufacturer was not notified of the failure. The approximate failure mileage was 80,000.
The contact owns a 2005 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V438000 (electrical system) however, the part to do the repair was unavailable. The contact stated that while driving at approximately 15 mph, the ignition key was faulty and easily released from the ignition switch. Also, the contact mentioned that the vehicle completely shut off without warning. The vehicle was not was not repaired or diagnosed. The manufacturer was notified of the failure. The approximate failure mileage was 50,000.
I was North bound on 95 and the key to the vehicle was tapped and the vehicle was turned off. I was traveling at 70 mph and lost all control of the vehicle. I was able to pull to the side of the highway and start the vehicle. This has happened twice, and I fear for my life when I am behind the wheel. I have received a recall notice and was told the part was not available. I was told I would be contacted when the part was available. This recall notice was issued several months ago.
Recall P 51 - faulty ignition switch... reported to owners, September 2014... Jeep has not provided a fix and do not have any idea when it will be available... I called Jeep the customer service number on the recall notice and the voice system puts you on hold forever (I finally hung up after 1 hour)... it's obvious that Jeep doesn't want to fix this problem... you need to make them do it... thanks... [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
While driving my vehicle it just shut down without any warning and I had to guide it to the side of the road to restart it.thankfully I was driving in a neighborhood where I could do this, it did this a couple of times in one outing, now its every so often. So far it has not done it while I'm out on an interstate but I try to stay close to home til it can be fixed. Plus when I have on my lights my dashboard lights blink on and off. Then here recently the air bag light started flashing and a few days ago it stayed on and hasn't shut off. I've talked to the Jeep dealership about this and they said that they don't have the parts to fix the recall item P41/ NHTSA 14V-438 and I'm liable for the airbag issue. From what I have read online all of these issues are connected. I received a letter on the recall a few months back but have not heard anything back on when I can get it fixed at the dealership. Please advise on what steps I should take to get the parts for this recall so I can enjoy driving my vehicle again. Thanks again
While rounding a corner husbands knee bumped into ignition switch, car shut down. Received recall notice in Sept. 2014 and have contacted local Jeep dealer several times, still no parts to fix this problem. We are following suggested handling of key fob, only the key in ignition. The danger became very present to us last night as we had just gotten off the highway where we were driving at speeds of 65 mph. This would have had a vastly different outcome going that fast. How long is it going to take before this fix takes place? we don't want to die!! had I been driving instead of my husband I would have surely panicked and wouldn't be sitting here writing you now. Chrysler needs to get moving on this before we encounter a dreaded accident.
The contact owns a 2005 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V438000 (electrical system); however, the part needed to do the repair was unavailable. While driving 8 mph, the engine completely shut off without warning. The vehicle restarted, but the failure recurred on multiple occasions. The vehicle was not diagnosed or repaired. The approximate failure mileage was 80,000.
A D V E R T I S E M E N T S
- Scottsdale, AZ, USA