This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2004 Jeep Grand Cherokee. The contact stated that on multiple occasions while attempting to start the vehicle, the engine failed to turn over. The contact stated that the vehicle started after approximately five attempts. The contact then stated that she heard a loud noise near the fuel tank after the vehicle was started and while driving. The check fuel warning light, the check engine warning light, and the check pressure warning lights were illuminated. The vehicle was towed to an independent mechanic where the brakes were serviced; however, the vehicle was not diagnosed. The contact then stated that the mechanic noticed that the fuel pump was in the back seat of the vehicle and stated that the fuel pump was missing. The contact was advised to take the vehicle to the dealer to be diagnosed. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 107,359.
The Vehicle well completely stop with no indication of stopping the engine just turns off power steering is gone power brakes are gone there-??s nothing
When driving the truck will randomly shut off or stall no matter the speed or if its parked. replaced the crankshaft and cam shaft position sensor and still has the same issue. These vehicles must have a bad ECM unit on them or something.
The check engine light gives a code ( signal loss from cps and ckps) can't accelerate without backfire and missing. Sometimes when crossing R/R tracks the engine will die it starts back up after you wiggle the 3 main connectors
- Saint Charles, VA, USA
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When traveling at 75mph or just making a slow turn at an intersection it shuts off. I have seen recalls on other 2004 Jeep but not this VIN # it is dangerous and deadly. It does not happen all the time and the weather conditions make no difference. There should be a recall on all 2004 Jeep Grand Cherokee's
Without warning my Jeep engine will shut off. It doesn't matter if it is while stopped or driving it will shut off and not turn back on until about 10 minutes later. When it has shut off it will still turn over and I have power to everything I need but it will not fire up. This happened first on a sunny morning driving in town. I towed it back to my house and could not get any codes. It fired up and I thought it was fine so I kept driving it. At this point about ten minutes down the road in the middle of traffic and while cruising along a busy road it shut off, I had power and the ability to steer but no power steering. Luckily I had a driveway to pull into and I coasted into it. This happens without warning. At this point I have my Jeep at the dealer in modesto ca for a diagnostic and they have told me that I need to replace the computer and the wiring harness for 1400 dollars and then they will see if that fixes the problem. Not a guarantee it will fix the problem. This is unacceptable to me as I cannot spend this type of money with the hope that whatever other problem there might be will be more affordable or easier to diagnose. This has to be a problem that is inherent with the Jeep itself and a manufacture defect. Not only do I not believe this is my fault as a user of the vehicle but I believe that this has caused an unsafe operating condition and I could have been seriously injured if this had happened on another road such as, a dirt road, mountain road, winding road, in icy or rainy conditions, or on the highway. This has also caused me to not be able to sell this car for any reasonable price, and the price for repair is over a quarter of the blue book of the car. Overall I do not feel safe with this vehicle for the intended purpose it was made for and this needs to be investigated before someone gets killed. Thank you
The contact owns a 2004 Jeep Grand Cherokee. The contact stated that while driving at unknown speeds, the vehicle stalled but was able to restart. The check engine light was illuminated. The vehicle was taken to an independent mechanic where informed that the crank senor malfunctioned and no crank shaft sensor and provided code P0320. The contact called the local dealer precision Chrysler Jeep Dodge Ram (1341 route 23 South, butler, NJ 07405, (973) 838-6808) where the contact was informed that the repairs would be at the owners expense. The vehicle was not diagnosed or repaired. The manufacturer was contacted however no further assistance was provided. The failure mileage was 121,984
While driving down the highway all of a sudden I heard a loud hissing sound. Noticed it was a manifold leak after further inspection noticed two bolts were broke on the drivers side, left side of the motor by the firewall. There is no possible way to remove these broken bolts other than pulling the motor. No mechanic will touch it. Therefore leaving the cost on the consumer. The grade of the bolts are very poor. They knew the 4.7 V8 motor would not have enough space for the consumer to fix these issues. Leaving the consumer to pay thousands of dollars to fix their mistake it is not safe it is not fair. Now the consumer has to worry that's excessive heat that escaped out the manifold due to the broken bolts doesn't catch anything on fire under the hood while driving possibly injuring or fatally injuring the people in the vehicle as well as others driving on the road. I feel they should be responsible for there mistake. These bolts should not break off within 100,000 miles it is a hazard to the driver there occupants I feel they should have a recall. It's one thing if you just don't have the money to fix it it's another thing if you do and there's no possible solution that's not what I paid for now I have to drive a vehicle that I don't feel safe I can't trade it in or sell it because you can hear it now I'm stuck with driving it for another couple thousand miles and be out of the vehicle on their behalf.
After doing wuite alot of research I have found that the 2004 Jeep grand cheerokees have a known stalling problem that cannot be explained. These vehicles stall without warning causing the power steering and power brakes to fail. Creating a huge safety issue for anyone in the immediate area. Every complaint I have seen states that the owners have sunk lots of money and replaced several parts only to have the problem return time and time again. Why has this stalling issue never been addressed, and Jeep held accountable for the repairs? I have found hundreds of complains all over the internet describing this same stalling hazard.
Transmission coolant line is leaking it's been worked on several times. The motor has air in the coolant system after replacement of radiator. The power steering line was replaced. The back wiper motor does not work. Something inew the dash makes a moving sound after the engine is shut off on passenger side. I had brake lines fixed. The vehicle looses oil on the road due to the line leaking. The back wiper not working makes it hard to see out the back window.
The contact owns a 2004 Jeep Grand Cherokee. While driving approximately 40 mph, the vehicle jerked and the check engine warning indicator illuminated. The vehicle was taken to an independent mechanic who diagnosed that the crank shaft sensor needed to be replaced. The vehicle was not repaired. A local dealer was not contacted. The manufacturer was made aware of the failure and stated that the VIN was not included in NHTSA campaign number: 04V112000 (electrical system). The failure mileage was approximately 100,000. The VIN was not available.
The contact owns a 2004 Jeep Grand Cherokee. While driving various speeds, the vehicle stalled and the check engine warning indicator illuminated. The failure occurred on several occasions. The vehicle was towed to the dealer where it was diagnosed that the camshaft positioning sensor failed and needed to be replaced. The vehicle was not repaired. The VIN was not included in NHTSA campaign number: 04V112000 (electrical system). The manufacturer was notified of the failure. The approximate failure mileage was 107,466.
The contact owns a 2004 Jeep Grand Cherokee. Without warning, there was a catastrophic engine failure. The instrument cluster warning indicators dimmed. In addition, the service engine warning light only illuminated moments before the engine failed and the vehicle was unable to be driven. While driving 65 mph, another motorist alerted the contact that the vehicle was overheating and smoking. The contact was able to coast the vehicle over to the side of the road. The service engine light illuminated shortly before the vehicle stalled completely and failed to restart. The vehicle was towed to a mechanic who diagnosed that there was an engine failure. The contact was advised to check with the manufacturer or a dealer to determine what caused the failure and for a solution to repair the vehicle. The contact was unable to determine who would repair the vehicle. The manufacturer provided no repair solution. The approximate failure mileage was 100,770.
The contact owns a 2004 Jeep Grand Cherokee. While driving 70 mph, the vehicle stalled without warning and lost power in the middle of the freeway. There were no warning lights illuminated and the vehicle was towed to a local mechanic. The vehicle was diagnosed with crank shaft sensor failure and was repaired. However, less than 24 hours after being repaired, the vehicle lost power again. The vehicle was towed to a local shop, but was not diagnosed. The manufacturer was not notified of the failure. The contact was experiencing the same failure as described in NHTSA campaign number: 04V112000 (electrical system) the failure mileage was 131,000.
There is a safety recall for the crankshaft position sensor - recall D-13. It is listed that it exists in some 2004 model year Jeep Grand Cherokee vehicles equipped with a 4.0L engine. Chrysler said my VIN is not one of the vehicles that had the recall. They indicated that the recall was for vehicles built 12/16/03-2/6/04. Chrysler said my vehicle built 0M 4/24/2004. I believe my vehicle should have been included in the recall because this part malfunctioned on my vehicle and I had to replace it and believe that I should get reimbursed by Chrysler. Vehicle would not start but it could have been a serious safety issue.
The contact owns a 2014 Jeep Grand Cherokee. While driving 65 mph, the vehicle shifted gears automatically and jerked roughly. In addition, the transmission failed and the vehicle lost power. The contact was forced to stop at the middle of the road, turned off and restarted the engine, and coasted to the side of the road. The transmission and check engine lights illuminated. The vehicle was restarted and taken to the dealer who diagnosed that the vehicle needed a new transmission; however, a new transmission would not be available until November. The manufacturer was notified of the failure and promised to work with the dealer and provide a rental vehicle. The failure mileage was 17,800.
I've always had trouble with my 2004 Jeep Grand Cherokee. Especially with the fuel system and fuel pump. I've had to replace my fuel pump 3-4 times. Now its reading the RPM extremely high. I've also had to replace my Jeep's computer because I was told that was the problem. It seems there's also electrical issues. I still can't find the exact problem.
A D V E R T I S E M E N T S
- Harrisville, MI, USA