This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2003 Jeep Grand Cherokee. The contact stated that when the vehicle was started, the air bag warning indicator illuminated. The failure recurred each time the vehicle was started. The vehicle was taken to the dealer but the failure was unable to be determined. The contact received notification of NHTSA campaign numbers: 12V527000 (air bags) and 15V046000 (air bags). However, the parts needed to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the failure. The approximate failure mileage was 65,000.
The contact owns a 2003 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V046000 (air bags); however, the part needed to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time to provide the part to do the repair. The manufacturer was notified. The contact had not experienced a failure.
The handling of the recall for the occupant restraint control module has been very poor. I was notified in February of this issue. The local Jeep dealership's service department (san leandro Jeep) has been horrible. I have been there three different times in the past several weeks, after checking in several times prior for an update on the replacement parts. The first time, they kept the car overnight and somehow did not get the job in the system so my car was not repaired. In follow up, they set up another appointment and when I dropped my car off again, at that time I was told they did not have the safety replacement part. Not only has the manufacturer been slow to the point of avoidance in addressing this serious safety issue, the local dealerships are under prepared and untrained in how to provide customer service.
The contact owns a 2003 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V046000 (air bags); however, the part needed for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
I have concerns about my airbag light, I have taken my vehicle to litha dealership for recalls, based on recall notice's. what concerns me is my airbag light keeps coming on. I go to the dealership and they say that they don't have any parts for this recall, they reset the computer for the airbag light and the light stays off for a short time then I take it back and they do the same procedure.I think the dealer ship placed a jumper wire so the light goes off. (light's back on.) I'm still driving with the airbag light back on, very distracting.
- Medfoord, OR, USA
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The contact owns a 2003 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V046000 (air bags) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2003 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V046000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2003 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V046000 (air bags) and stated that the parts needed for the repair were not available. The manufacturer exceeded a reasonable amount of time for the repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2003 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V046000 (air bags); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2003 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V046000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2003 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V046000 (air bags); however, the part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time to produce the part for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
To whomever it may concern, I received notice of a recall of my vehicle in February of 2015. The safety recall number is R06 / NHTSA 15V-046 occupant restraint control module. I purchased this Jeep new and sincerely have concerns driving this vehicle knowing the safety risk in the air bag system. I have continuously for over 6 months been trying to get the air bag alarm/light to be fixed/repaired. Jake sweeney Chrysler Jeep, in cincinnati, Ohio, has told me the needed part has to be made. The part was to be delivered originally by 1/25/15 then it was changed to 2/25/15, then the date was moved to 5/30/15 and now I was told last week the delivery date is shown to be unknown. Please tell me what I can do to get the car air bag repaired! thank you. Concerned owner/driver
The contact owns a 2003 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V046000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2003 Jeep Grand Cherokee. The contact received NHTSA campaign number:15V046000 (air bags) and stated that the parts were unavailable for an unreasonable amount of time. The dealer was uncertain when the parts would become available to service the vehicle under the recall repair. The manufacturer was not notified. The contact had not experienced a failure. The consumer received the recall notice in January 2015. As of September 2015, the parts were still not available. Updated 01/05/16.
The contact owns a 2003 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V046000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.
The contact owns a 2003 Jeep Grand Cherokee. While driving approximately 30 mph, the air bag warning light illuminated continuously. The vehicle was previously repaired and the failure recurred. The repairs were unknown. The VIN was included in NHTSA campaign number: 15V046000 (air bags); however, the vehicle was not repaired for most recent failure. The manufacturer was not notified of the failure. The approximate failure mileage was 130,000.
The contact owns a 2003 Jeep Grand Cherokee. While driving at various speeds, the air bag warning light illuminated. The vehicle was not diagnosed or repaired. The failure recurred on numerous occasions. The VIN was included in NHTSA campaign number: 15V046000 (air bags); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was 100,000.
The contact owns a 2003 Jeep Grand Cherokee. While parked, the front driver side air bag warning light illuminated. The failure recurred on multiple occasions. The contact received notification of NHTSA campaign number: 12V527000 (air bags) and NHTSA campaign number: 15V046000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not aware of the failure. The approximate failure mileage was 130,000. Updated 8/10/15 updated 12/23/2015
The contact owns a 2003 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V046000 (air bags); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
A D V E R T I S E M E N T S
- Bradenton, FL, USA