The contact owns a 2003 Jeep Grand Cherokee. While driving 40 mph, the driver's side air bag deployed unexpectedly followed by the passenger side air bag two seconds later. There was no impact, crash, bumps on the road, or sudden braking to cause the failure. The contact shifted into park and exited the vehicle. She expected the frontal driver's side air bag to deploy, but it never did. She called the manufacturer and they opened an investigation; however, they did not assume responsibility for the failures. The vehicle has not yet been repaired and the contact believes that the failure was due to a manufacturer defect. The current and failure mileages were 90,000. Updated 04-17-09 updated 04/21/09.

- Cambenston, MO, USA

I was the only person in my vehicle at the time of the accident. I was pulling a trailer & going up a bridge at approximately 50 mph when I lost control & hit the guardrail. My entire driver side and front end on the driver side was smashed. It bent my frame as well, however, the air bags never deployed. I called Chrysler customer service # just to let them know that it happened, just so they would have a record of it. I have never been treated so rudely by a "customer service" rep in all of my life, he actually hung up on me when I asked for his name. I called back to report him and was disconnected again. I am not suing. Fortunately, I was not hurt. But I was surprised that you could have an impact that hard & severe and the air bags not deploy. I will be very surprised if my Jeep is not totalled.

- Lake Charles, LA, USA

While driving at 60 mph suddenly the driver seat and door air bags deployed. Consumer sustained injuries.

- Bristol, RI, USA

I was at a bank drive through teller and had placed my vehicle into park to do my paperwork. When I finished I placed my foot on the break and placed the car into drive. The car took off like a rocket. I applied the breaks and the emergency break with very little or no effect. The car produced over 40 feet of skid then vaulted over a drainage ditch about 15 feet wide. It the impacted on the far side of the ditch with sufficient force to rip off my front license plate. The car continued to move until it struck a brick retaining wall. The ABS system and the air bags did not work at all. The total distance traveled was well over 200 feet.

- Colorado Springs, CO, USA