This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2003 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number 12V527000 (air bags) in the mail several months ago and stated that the dealer informed him that the parts were not available for the repair. The manufacturer was not notified. The contact had not experienced a failure....updated 11-18-13
2003 Jeep Grand Cherokee. Consumer writes in regards to air bag system recall notice. When the consumer contacted the dealer, to make an appointment, he was informed the part was not available. A few months later, he received a call from the dealer and they scheduled an appoint. However, after the consumer dropped the vehicle off, the dealer called the consumer back and informed him, they never had the part. The consumer continued to call for months, but the part was still not available. The air bag light would come on and stay on for weeks at a time and then go off, and come back on again.
The contact owns a 2003 Jeep Grand Cherokee. The contact stated that NHTSA campaign number 12V527000 (air bags) had exceeded a reasonable time for repair. The contact received the recall notification March 2013. The contact had not experienced the air bag warning light failure. The approximate failure mileage was not available and the current mileage was 94,000. Updated 11/12/13 the consumer was informed the parts were not available, but would be available by October 17, 2013. The consumer stated it has been over 30 days, and he has not heard from Chrysler. Updated 11/19/13
The contact owns a 2003 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 12V527000 (air bags) over a year ago and stated that the dealer informed him that the parts were not available for the repair. The manufacturer was notified. The contact had not experienced a failure. Updated 11/13/13
The contact owns a 2003 Jeep Grand Cherokee. The contact stated that he attempted to have his vehicle repaired under NHTSA campaign number: 12V527000 (air bags ) but was informed that the parts were not available. The stated that since the failure was reported in January of 2013, there should be a remedy available before September of 2013. The air bag warning light illuminated; therefore; he experienced the failure. The manufacturer was notified of the defect and provided no assistance. The current and failure mileage was 130,000.
- Simi Valley , CA, USA
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The contact owns a 2003 Jeep Grand Cherokee. The contact stated that while driving approximately 30 mph, the air bag warning indicator illuminated intermittently. There was a recall associated with NHTSA campaign id number 12V527000 ( air bags) and the part was unavailable. The dealer was unable to provide an unexpected date for the remedy part. The manufacturer was not notified of the defect. The approximate failure mileage was 100,000.
The contact owns a 2003 Jeep Grand Cherokee. The contact received notification of NHTSA campaign id number: 12V527000 (air bags) and stated that the air warning lamp was illuminated. The dealer was contacted and informed him that the parts were not available for the repair. The manufacturer was notified of the issue. The approximate failure mileage was 149,000. The VIN was not available.
The contact owns a 2003 Jeep Grand Cherokee. The contact received notificatino of NHTSA campaign number: 12V527000 (air bags) in the mail several months ago and stated that the dealer informed him that the parts were not available for the repair. The manufacturer was not notified. The contact had not experienced a failure.
The contact owns a 2003 Jeep Grand Cherokee. The contact received notification of NHTSA campaign id number: 12V527000 (air bags) in the mail several months ago and stated the dealer informed him the parts were not available for the repair. The manufacturer was notified. The contact had not experienced a failure.
The contact owns a 2003 Jeep Grand Cherokee. The contact received notification of NHTSA campaign id number: 12V527000 (air bags) in the mail several months ago and stated that the dealer informed her that the parts were not available for the repair. The manufacturer was notified. The contact had not experienced a failure.
The contact owns a 2003 Jeep Grand Cherokee. The contact received notification of NHTSA campaign id number: 12V527000 (air bags) and stated that the dealer informed him that the parts needed to remedy the defect were not available. The manufacturer was not notified. The contact had not experienced a failure.
The contact owns a 2003 Jeep Grand Cherokee. The contact received notification of NHTSA campaign id number: 12V527000 (air bags) over a year ago and stated that the dealer informed him that the parts needed to complete the recall service had not yet become available. The manufacturer was notified but did not provide a date for when the parts would become available. The contact had not experienced a failure. Updated 09/18/13
The contact owns a 2003 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 12V527000 (air bags) and stated that the dealer did not have the parts available for the repair. The manufacturer was not notified. The contact had not experienced a failure.
I was driving down the road when both of my airbags deployed. Chrysler after two weeks of toying with me offered to 1 total my car and pay me kelly blue book value or 2 give me 1,000 dollars and wait until parts came in. They told me however they did not know when parts would be available in the us and that they were not going to pay for the inside damage created by the airbags deploying. I have two family members who drive vehicles in which this recall applies to. I would never recommend to anyone that they should purchase a vehicle from Chrysler. They do not help at all even when they know it is their fault. They are aware of this issue and are doing nothing to the 700,000 plus people driving these vehicles. Thank goodness I wasn't seriously injured but what if next time it does seriously hurt a driver.
The contact owns a 2003 Jeep Grand Cherokee. The contact stated she received NHTSA recall campaign number: 12V527000 (air bags) in December 2012. She attempted to get the vehicle repaired on several occasions but the parts were not available. The contact notified Chrysler about the recall in July 2013 and they did not have a estimated time on when the parts would become available. The VIN was unavailable.
The contact owns a 2003 Jeep Grand Cherokee. The contact stated that he received notification of NHTSA campaign number: 12V527000 (air bags) several months ago but was informed by the dealer that the parts needed to complete the repair were not available. The manufacturer was not contacted about the issue. The contact had not experienced a failure. The VIN was not available.
I received a safety recall notice in January 2013 and it has yet to be resolved nor has there been any follow-up notice. Every time I call to check on it I am told that the dealer does not have the parts. I question if there is any intention to make the stated repair at all. The safety recall is from Chrysler. It is an airbag system occupant restraint control module. Safety recall M35/NHTSA 12V-527.
I was driving and I rear ended a truck driving between 30 and 35 miles per hour. Brakes were not applied there were no skid marks. The air bags failed to deploy. I contacted Jeep service regarding the issue and was informed that there is a recall on the airbag system. I asked to please schedule my vehicle for service on this recall and was told that no one in the United States had the parts to fix the problem. I am extremely concerned that this could happen again.
The contact owns a 2003 Jeep Grand Cherokee. The contact received NHTSA recall notice NHTSA recall campaign id number 12V527000 (air bags). There are no failures at this time. The contact was concerned since the dealer stated the parts are not available to repair the recall. The VIN was not available. The current mileage was 117,000.
The contact owns a 2003 Jeep Grand Cherokee. The contact stated received NHTSA recall campaign number: 12V527000 (air bags). The manufacturer was made aware of the recall notice. The contact was informed that there was no approximate date as of when the part would be available. The vehicle was not repaired. There are no failures at this time. The current mileage was 84,000.
A D V E R T I S E M E N T S
- Porter , TX, USA