This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
At 5000 miles, vehicle shimmied when brakes were applied at 50 mph. After repairs were done the problem recurred 11,000 miles later. Dealership has replaced the rotors on numerous occasions.
I have made 4 trips to the service department for a problem with my brakes. The car shakes when pressure is gently applied to the brakes. The dealer has done nothing except replacing the rotors and the gear box. The problem has not been solved. Also, the car makes a loud klunking noise when the car is put into reverse or taken out of reverse. Once again, the dealer says it is normally, depsite the fact any normal person could tell something is definetly wrong with the transmission.
When braking vehicle and the steering wheel pulsated. Vehicle was taken to the dealer, where the mechanic determined that the front rotors were warped. The mechanic shaved the rotors to remedy the problem.
My 2003 Jeep Grand Cherokee has warped brake rotors at 27,000 miles, and from every thing I have read on this car I suspect it is not the first time since I bought the car at 16,000 miles. These brake rotors are defective, and very dangerous in my opinion. What do you think?
- Mokena, IL, USA
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I have had my Jeep Grand Cherokee for lease than a year, my 4th set of front rotors are warped. First set replaced at 11K mi, 2nd at 23K and now at 31K the dealer says they are out of warranty. I asked how come I can't even get 12K on rotors and they say my driving is bad, I'm going to complain to Jeep, I'm almost ready to dump this car and never buy a daimler Chrysler again.
I hope you can help me, my sister and I purchased 2, 2003 Jeep Grand Cherokee's, we both have around 18,000 miles and each time we bring our vehicle to the dealer for an oil change the rotors either need to be refaced or replaced. This is crazy and drives us up a wall. It is terrible to drive when the vehicle pulsates and shakes. Just last week the dealership replaced all the rotors because they were so warped. This was the third complaint in a year and they said that the rotors were no longer under warranty and that my driving is damaging them. So I said could it be a problem that Jeep is having and they said no, I then said well than why does my sister have the same problem with her vehicle and they said well she needs to slow down too! this is crazy there is a history of this problem and it should be resolved I know in the past Jeep's have had problems with rotors, does the 2003 have a history of this?
A D V E R T I S E M E N T S
- Lynnwood, WA, USA