This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2001 Jeep Grand Cherokee limited. The contact was driving 60 mph when the front driver side seat warmer became excessively hot. The vehicle was taken to the dealer where the dealer confirmed that the heater switch had burned out the heating core. The contact also stated that the vent doors failed to open, causing the heating and air conditioning units to fail. The vehicle was taken to the dealer again where the failure was confirmed. The manufacturer was contacted and they advised that VIN did not qualify for a repairs under NHTSA campaign id number:09V117000 (seats:front assembly:seat heater/cooler). The vehicle was not repaired. The failure and the current mileages were 96,000.
Visibility: Defroster/defogger system: Windshield: Blower for 2001 Jeep Grand Cherokee limited. Dual climate controls are inoperable and cold air is constantly blowing on my windshield interior, causing it to fog up, limiting my visibility considerably.
Power windows-front passenger side regulator failed ~July '09 getting back in the car from church put the window up heard loud snap and window dropped, had to stop window from falling into door panel by holding it all the way home until we could figure out what to do-taped it up. Driver side window started out as a motor failing in Jan '11 and when I went to get my oil changed asked them not to put window down because of that (didn't want it to get stuck in down position), window got put down and that was the start of the end. By Feb '11 the window had failed no snaps but will slide down if not held up with something. Now both of my windows are done for and being held up with tape, can't afford dealership pricing to fix. Passenger window went at ~85,000 miles went to dealership for pricing to fix ~$300/window + labor @ $90/hr driver window went at ~160,000 miles have been looking for parts online and in junk yards... if the windows are not pushed up all the way and taped securely they will leak from the rain or wind will get in and cause the truck to be uncontrollable! I didn't realize that there were so many problems with the windows, thought it was a freak thing apparently not.
The failure of the blender motor has left our Jeep without a windshield defroster/defogger. It only blows cold air and does not clear leaving visibility at zero. It doesn't work at all and now it is dangerous for myself and family to drive in our "family car". nothing has been done to correct the problem because the dealership said it would be an $800-$1500 repair not covered by extended warranty that we purchased.
- Allentown, PA, USA
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Approximately 5 years ago, the heat stopped working on the passenger side of my 2001 Jeep Grand Cherokee. Then last year, the heat and A/C stopped working completely. This makes for very dangerous driving conditions as visibility is greatly reduced at times. Its too costly for me to repair myself. It appears that this is a problem for most of these vehicles and I can't understand why something hasn't been done about it. Also, the passenger side seat heating element stopped working after it apparently shorted out, luckily, no fire occurred. And the hydraulics through out the vehicle have stopped working and I noticed this when first the hood came down on my head and then the rear window! I've also had to replace the engine and it was due to problems with the coolant/hydraulic fan...at a price tag of $4000...
Rear brake and safety lights on 2001 Jeep keep not working flaw in workmanship and construction of assembly. Driver seat coming lose at base brackets that slid the seat back and forward. Window lifts break constantly. Blower door brakes ceasing defrost and windows fog during cold days.
2001 Jeep Grand Cherokee limited V8 blend door is broken. This effect the ability for my Jeep to heat cool and defrost properly. It seems to be a design flaw considering the amount of instances I have run across.
Heat only works on driver side. Cold air from passenger side. My mechanic the A/C blend door is probably stuck. I have been told they would have to pull the dash to fix the problem. A year ago the heater core was replaced requiring the need to pull the dash. The labor for that alone was $900. My mechanic told me that both of these problems have service bulletins issued for the Jeep & the Dodge durango. I believe the manufacturer should be responsible for the repair costs. These are so common, that the parts needed to fix the blend door are not even available. With the below 0 temperatures we are having this winter I can't go very far without freezing!
Wife and son required to find alternate vehicle. The right hand side of heater on 2001 Jeep Grand Cherokee limited failed. No defrost to clear windows and frigid air being blown onto passenger. I would like to have you investigate the (I believe unconscionable) number of complaints of the failure of the "blend doors" on 1999 to 2004 Jeep. It is a design failure that is the result of a piece of plastic breaking in an inaccessible location under the dash. The car is rendered dangerous with no way to clear windshield and driver/passengers unable to get inside temperature to a tolerable level. The repair for the approximately $180 part costs $1200 from the dealer and $900 to $1000 from independent repair shops.
2001 Jeep Grand Cherokee dual climate control heater and defrost only works on one side of vehicle. The dealer says it will cost $1200 to diagnose and repair the blend doors on the system. With no heat for defrost on one side of the vehicle this could be a potential extreme hazard for visibility.
The failure im having is with the blend doors, from personal experience driving in cold climates your defrost blows cold air onto the windshield making it extremely unsafe to drive the vehicle in cold climates, I was fortunate enough that I didn't wreck or hit anybody else on the road, in my honest opinion this is a serious safety issue, if you think it isn't a problem Mr. Chrysler I will personal drive to corporate H.Q. and hand you the keys and see for yourself, better yet why don't you put your family in the vehicle and go for a ride, and then you be the judge if this is a safety issue...my guess is you probably will.
2001 Grand Cherokee ltd does not have heat and A/C does not get as cold as my other cars and trucks. Dealer inspected and told me that Jeep knows of problem defect with materials and design of blend doors and apparatus. Dealer wants $1900 to correct. Local A/C shop did poor job for $1000. Would like Jeep to re-imburse.
The blend doors on my Jeep do not work. This is an extremely wide spread problem for Jeep Grand Cherokee's. both a dealer mechanic, and an independent mechanic have told me the that almost all Grand Cherokee will experience this problem. There should be a recall issued - it is simply a design flaw. Unfortunately, there is no specific complaint choice on this form for heating, so people are classifying this as either visibility issues or engine cooling issues. Hopefully someone at NHTSA will find the common thread of defective blend doors - and no heat.
I don't have an approximate date on the failure. It did just start recently. My 2001 Jeep Grand Cherokee has no heat on the drivers side. This is due to faulty blend doors and recirc doors (after extensive research, I have found this is a very common problem on wj Jeep. On my ride home tonight (below freezing weather), I became very hypothermic. Even after hot shower, I am still suffering effects. Also, on a previous occasion, my front window formed ice, and had to pull over. There was no heat on defrost. Didn't help that it was dark at 0500, and snowing quite hard. Chrysler knows about this problem, but brush it aside as merely a comfort issue. I guess that is an easy statement to make from a warm office and not in an actual car with this problem in rural Montana in one of our hardest winters.
My 2001 Jeep Grand Cherokee blows only cold air on drivers side. Currently we are in below freezing conditions in Montana. Apparently, after looking this up on the internet, this is a common problem with this vehicle, for which the Jeep dealer will charge upwards of a thousand dollars. From my research this is a very common failure in wj Jeep. Since my teeth were chattering, and body shaking, I would say I was severely hypothermia. Not a good time of year for heat to go out because of very bad engineering. I wouldn't even mind paying a little money, but it costs a fortune because they have to pull the entire dashboard out to fix it. And they want a bailout package?
A D V E R T I S E M E N T S
- Shawnee, KS, USA