This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The consumer stated the brake pedal traveled to the floor. The mechanic found the front brakes pulsating and the master cylinder was leaking. The master cylinder was replaced. Also the transmission was slipping, the air condition was not very cold.
The vehicle is "hopping" up to stop signs/stop lights. The steering wheel shudders when applying brakes at 50-60 mph. The differential was faulty from day "one", and has been disassembled and reassembled/ parts replaced up to four times. It will be fine for awhile then the whinnying/whistling/groaning progressively gets worse until I fear for my safety and take it back to the dealer for repair again. I believe this repair is faulty from the factory. ****dimsii IVOQ entry posted after 12-12-02 cut over to artemis****761448
Vehicle vibrates when brakes are applied. I took the car to the dealer 5 times already. Dealer has resurfaced front rotors 3 times already (8000 miles, 15500 miles and 16500 miles) and replaced front brake rotors and calipers with 29500 miles. After all this repairs, problems still persist and now vehicle is with the dealer again (43000 miles) but dealer already told me that this problem will not be under warranty. Please advise.
While applying pressure to my break pedal front wheels began shaking violently. Nearly lost control of vehicle while driving at high speed on expressway. Took vehicle to Jeep dealer and was told there is a product problem with front rotors, calipers and pads and that manufacturer has issued an upgrade kit. Dealer said he sees this on many, many Grand Cherokee. I had just had my pads replaced 14,000 before this incident. Jeep dealer could not work on my vehicle for a week so I had to have new rotors and pads put on by another repair facility. Called Chrysler-Jeep consumer hotline. Asked if they were aware of this problem and if they knew about the nhsta summary bulletin number. I was told if I persisted in seeking an answer to that question I would be disconnected. I asked again and was disconnected. What kind of stone walling is happening here? please check into this incident. I have read of other where rotor had broken off and caused wheel to lock up.
- Traverse City, MI, USA
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When driving at 50 mph, consumer states if you apply the brakes the steering wheel shakes violently. This is causing consumer to loose control. Consumer was told by a mechanic that the problem is with the front brake rotors and calipers.
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- Latham, NY, USA