This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The driver seat bracket snapped loose at the rear left side that holds the seat to the frame while driving. I was making a right hand turn when I heard the seat frame break. Now when driving the seat is very loose and makes a clicking noise with lots of unstable seat movements.
The contact owns a 2001 Jeep Grand Cherokee. The contact stated that the drivers side and the front passengers side seats electric heater element failed and over heated. The contact turned the feature off due to the failure. The manufacturer was notified of the failure but indicated that the vehicle was not included in NHTSA campaign number: 06V197000 (seats). The vehicle was not diagnosed or repaired. The approximate failure mileage was 100,000....updated 02/08/16... updated 05/03/18
The seat brackets in my Jeep started to break apart around 2013, now the brackets are almost completely broken apart. I am driving with the seat leaning and rocking back and forth this is a very dangerous situation. I've contacted the dealership and they said there is no recall. They transfer me to a number where I can find out about recalls they also said there was no recall for this particular model. In my research I found out that there are seat bracket problems with Jeep and this problem should be recalled.
Seat became very hot started to smell like burning.had to pullover till it cooled down.seat quit working.the seats had previous repair under warranty.around 2003-2004.
The contact owns a 2001 Jeep Grand Cherokee. The contact stated that the front driver seat over heated and was extremely hot. The vehicle was taken to a dealer. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and stated that the VIN was not included in NHTSA campaign number: 09V117000 (seats). The failure mileage was 131,000.
- Higlands Ranch, CO, USA
Search CarComplaints.com for these popular complaint phrases...
While driving the drivers seat started to lean toward the passenger side, I slowed the Jeep down and pulled over to the side of the road. I did not see any obvious damage to the seating brackets/mounts. I continued to drive and the problem progressively got worse. The Jeep was taking to the auto shop on Jan 2, 2014 and the mechanics tightened the brackets. Jan 4 the same problem occurred again and again is progressively getting worse. Due to finances I am unable to get the entire seating system fixed.
The contact owns a 2001 Jeep Grand Cherokee. While driving at an unknown speed, the driver seat leaned to the side independently which made the vehicle dangerous to drive. The vehicle was taken to the dealer for diagnostic testing. The technician stated that the driver seat fractured from the bracket. The dealer was unable to service the vehicle because the manufacturer was not producing any parts for replacement. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 17,000. Updated 5/27/15.....updated 06/03/15 updated 7/6/2015 updated 7/7/2015
Driver's seat LH seat base frame cracked through and broke off. Seems to be an issue with a lot of Jeep models. Drivers seat became a "rocking chair" with potential to be thrown from the vehicle during a crash or lose control of vehicle if seat completely comes off the frame. Why has this not been recalled already with the large number of vehicles impacted?
The contact owns a 2001 Jeep Grand Cherokee. The contact stated while driving various speeds, the front driver's side heated seat was activated and a high voltage of heat penetrated from the bottom of the seat. There was a recall related to the failure under NHTSA campaign id number: 09V117000 (seats), however the VIN was not included. The vehicle had not been diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 70,000.
I called Jeep, they stated that VIN number is not part of current recall. While attempting to repair both driver's and passenger's seat warmer system that was no longer working, and hasn't worked for years. I discovered that the factory installed heated seats had apparently shorted out and caused the foam cushion in the passenger seat to catch fire. I have not checked drivers seat yet. The wiring had burned a hole approximately 4 inches long and 1-2 inches deep. Fortunately, the fire did not spread far within the seat. Upon doing an online search, it appears that this is a very common problem. Jeep repaired the heaters 2-3 times within the first 5 years and they would stop working within 2 years, it was too expensive to continually have them repair.
The contact owns a 2001 Jeep Grand Cherokee. The contact stated that while driving 35 mph, the driver's side seat became loose. In addition, the seat exhibited an abnormal crackling noise immediately after the failure. The vehicle was taken to the dealer but was not repaired or inspected for the cause of the failure. The manufacturer was notified of the issue. The approximate failure mileage was 160,000.
While attempting to repair both driver's and passenger's seat warmer system that was no longer working, I discovered that the factory installed heated seats had apparently shorted out and caused the foam cushion in each of the seats to catch fire. The wiring had burned a hole approximately 4 inches long and 1-2 inches deep. Fortunately, the fire did not spread far within the seat. Upon doing an online search, it appears that this is a very common problem.
The driver's side seat bracket broke on the right side while driving with no apparent reason. The seat on the right side now slumps down to the right with a terrible angle. Driving the Jeep now means one has to sit @ very uncomfortable manner and constantly be on guard to not move or the seat will rock.
Driver's seat was wobbling. My husband took it out and found one metal fitting that bolts seat to frame totally broke and another one cracked. This is our son's vehicle and we are concerned about his safety in this vehicle. In much research, there are many, many more with the same problem. We live in a city where rear end collisions are not uncommon. This is a severe safety problem. Does someone have to die before a recall of this?
The front drivers side and rear passengers side bolts on the frame of the driver's seat have pulled through the frame, causing a constant rocking and causing the seat to lean very far back. This is very unsafe. After searching for a replacement seat, I found that this is a very common problem on the 2001 Jeep Grand Cherokee.
The drivers seat is broken. The break appears to be somewhere between the seat and the frame, probably at the brackets. This is both a safety issue (seat could break off in a collision) and a comfort issue (the seat is crooked, causing back issues and discomfort).
The contact owns a 2001 Jeep Grand Cherokee limited. The contact was driving 60 mph when the front driver side seat warmer became excessively hot. The vehicle was taken to the dealer where the dealer confirmed that the heater switch had burned out the heating core. The contact also stated that the vent doors failed to open, causing the heating and air conditioning units to fail. The vehicle was taken to the dealer again where the failure was confirmed. The manufacturer was contacted and they advised that VIN did not qualify for a repairs under NHTSA campaign id number:09V117000 (seats:front assembly:seat heater/cooler). The vehicle was not repaired. The failure and the current mileages were 96,000.
The driver seat of my 2001 Jeep Grand Cherokee has broken numerous times and they all broke from the same exact place. Bottom frame of the driver seat is not strong enough. When the single nut pokes through the frame and cracks the seat frame overtime the whole seats frame is bent and the seat becomes unusable.
A D V E R T I S E M E N T S
- Decatur, TX, USA