This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2001 Jeep Grand Cherokee. The contact stated the drivers seat had hot spots and burned him while driving. The front seat electric heater elements overheated. The dealer was not notified of the failure. The manufacturer was notified and stated that his VIN was not included in NHTSA recall campaign id number: 09V117000, seats: Front assembly: Seat heater/cooler. They manufacturer offered no additional assistance. The failure mileage was 80,000.
The contact owns a 2001 Jeep Grand Cherokee. While seated in the front drivers side seat the heated seat overheated and stopped functioning. There was a recall under NHTSA campaign id number: 09V117000 (seats:front assembly:seat heater/cooler) that may be related to the failure. The dealer was made aware of the failure and stated the VIN was not included in the recall. The approximate failure mileage was 50,000.
2001 Jeep Cherokee over heated seat driver side burn out.......replaced, under warranty, with defective part, same issue recurring burning coil.....also, back up lites don T work........replaced under warranty, with....defective...same recurring...told no longer under warranty and my problem...$500 plus $1300...for identical repair as warranty work already done and replaced with same defective parts......dates and mileage when authorized Jeep dealers did work or denied warranty on same issues is recorded and on file, and estimated by me at this time...but recorded....by dealers, and in my file.
Drivers seat bracket failure for Jeep Grand Cherokee 1999-2004. Due to poor design the brackets which hold the seat to the floor board will break free and can cause seat to break free while driving. This is a common issue which the manufacturer is aware of and chooses to do nothing. When the bracket fails the whole seat must be removed and the bracket replaced.
The driver's side seat is not securely anchored to the vehicle. Upon inspection it is obvious the manufacturer used poor welding or has instituted a poor design to anchor the seat properly. The seat itself is still in good condition, however, it rocks unsafely and will not provide adequate protection in the event of an accident. Apparently this fault is well documented by other Jeep owners as evidenced by the testimonials found at vlane.com/poll/30. the seat integrity was compromised by employees at jim click Jeep in tucson, AZ, after I had the vehicle serviced for a transmission fluid change. I noticed it rocked unstably after they returned the vehicle to me and rather then address it with them immediately, I drove the vehicle off the lot since they had taken longer than promised to service my Jeep and I was late for an appointment. When I called the service department later, they said it happens all the time to vehicles like mine, confirmed there was no recall to fix them, and they weren't liable for the repair.
- Tucson, AZ, USA
Search CarComplaints.com for these popular complaint phrases...
The front driver seat started squeaking and then it stopped working completely....will not move forward or backward.....just received an estimate to repair the seat.....$1200 (christian brothers automotive) this is absolutely ridiculous....Jeep needs to have a manual seat available for replacement of their flawed electronic seat.
The contact owns a 2001 Jeep Grand Cherokee Laredo. The contact stated that the front driver seat had become detached. The vehicle was taken to the dealer who stated that the defective seat needed to be replaced but there were no parts available since the seat was on backorder. The dealer was contacted who did not offer any assistance because the vehicle was not under warranty. The vehicle was not repaired. The failure mileage was 90,000 and the current mileage is 170,000. Updated 05/05/11 updated 05/13/11
Filing a common complaint related to a flaw in the manufacturing of the Jeep Grand Cherokee front seats. Most occur in the 1999-2004 models. The metal that attaches the seat to the floor is flimsy and has broken. It makes the seat wobbly and will lead to my legs hitting the steering wheel and possibly cause a wreck. This is a fatal flaw from Jeep/Chrysler.
The contact owns a 2001 Jeep Grand Cherokee. The contact stated that the driver seat had become extremely wobbly and unsecure over a course of time. While driving approximately 45 mph and attempting a left turn, the driver seat fractured and the contact was shifted onto the passenger side of the vehicle while driving. The vehicle was not repaired and the manufacturer was not notified of the failure. The VIN was unavailable. The current and failure mileage was 150,000.
2001 Jeep Grand Cherokee limited 10 way power seat - twice failed. Once at about 75000 miles and again at 130000 miles. Driver's side seat frame broken on 2001 Grand Cherokee, causing sudden abrupt movement of the seat, and short term loss of vehicle control. Fortunately, was able to regain control of vehicle without accident. To date, I have had to perform the following repairs to this seat: 1) weld lower seat frame twice due to metal fatigue failure. Poorly designed; too thin stock. 2) weld the seat back frame where it broke due to metal fatigue. Again, too thin material. 3) seat heater shorted out, caused small burn area on the lower cushion. I repaired same. 4) both the back and bottom seat cushions are made of expanded foam rubber which has deteriorated and torn in the seat frame area. This poorly designed seat is a serious safety defect, and there should be a mandatory recall. I have hit several websites recently and found literally hundreds of complaints on this very same issue. Why has not the safety board required a recall" does someone have to die before action is taken"
On my 2001 Jeep Grand Cherokee limited's driver side front seat, there are two metal pieces that lift the seat up in the back. These two pieces have snapped off on me while driving down the road causing me to almost wreck my car. This not being bad enough, the back rest part of the seat twists to the right causing me to have to sit at an angle and making for a very awkward ride. These things are not random things, they are happening alot with people who own these Jeep and I believe that Chrysler should do something about it before alot of people are seriously hurt or killed!!
Front seat of 2001 Jeep Grand Cherokee is unsafe. Heard from numerous other Jeep drivers that this is a problem with this model year. Driving along and all of a sudden the chair breaks and becomes unsteady. Causing me to have to try and pull of the road. The chair will now recline when you accelerate and flow forward upon breaking - which has its impact on gas/break pedals when applied.
I was backing up in a parking lot. The driver side seat snapped lose and I hit two cement baracades. Badly denting my rear door. Lucky there was not a person standing there, I was at a college. The seat had been rocking a bit. When I looked at it the seat mount the rear pivot point had completely broken off both sides. The mounts holding the seat to the mount were also broken. This seem to happen a lot and I could not fine a junk yard replacement.. dealers wanted $700-$1200 for the repair. I took the seat out and had it welded. I can no longer use the horizontal or vertical seat adjustment but it tilts and goes back and forth. I have not tried to fix the back door yet.
Owner of 2001 Jeep gr Cherokee Laredo. I wish to file this complaint about the driver's seat. Started out with an annoying squeak and some popping on entrance, exit, acceleration, and braking of vehicle. Within 1 mth of noticing this problem the front bolt broke away from the seat frame and metal then it went to the back right bolt. I have attempted to get this welded and was told it was too involved, I tried searching the junk yards for a used seat and apparently these seats are hard to come by, and have also spoke with the dealership in regards to getting this fixed and I was quoted a price but told no guarantee with the repair and the part was on a backorder. To date I have not been able to find the replacement or fix causing me not to pass inspection (when the inspector got in to check something else he wound up in my son's car seat.). I have had to put wooden blocks underneath but it still rocks back and forth.
The driver seat on my 2001 Grand Cherokee has broken at 3 of the 4 attachment points and is not posing a safety problem. I am unable to find available replacement parts and have never encountered a problem like this in other vehicles. The metal has broken.
A D V E R T I S E M E N T S
- Pittfield, MA, USA