This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Have been noticing vibration of the radiator cooling fan when A/C turned on. While backing out of drive, heard pop noise from engine compartment. Pulled into drive, opened hood and found that radiator fan had disintegrated, piercing radiator shroud and radiator. Holes in radiator (radiator now leaking) and shroud. Called Chrysler recall center and told that this was not covered by recall 06V199000. Am replacing all affected parts and performing service myself. Based on online research this is very common problem with this model and should be included under above mentioned recall.
The contact owns a 2000 Jeep Grand Cherokee. The contact stated while driving 45 mph, without any warning, the vehicle stalled. The vehicle was coasted to the side of the road where it was turned off and then back on in order for the vehicle to function properly. The failure was diagnosed by a private mechanic who stated they could not determine the cause of failure but advised her that was common in that year, make and model vehicle. This failure occurred six times. The vehicle was not repaired. The failure mileage was 108,000 and the current mileage was 108,200.
The contact owns a 2000 Jeep Grand Cherokee. The contact stated that the engine fan failed. The contact later received notification of NHTSA recall number: 06V199000 (engine and engine cooling:cooling system:fan) and took the vehicle to the dealer for repairs where the fan was replaced. The failure recurred and the dealer made three attempts to duplicate the failure but to no avail. The manufacturer was made aware of the failure but no further repairs were performed. The current mileage was 95,000 and the approximate failure mileage was 50,000.
The contact owns a 2000 Jeep Grand Cherokee. While the contact was driving approximately 70 mph, the engine unexpectedly stalled without warning. The contact coasted to the side of the road and upon restart the vehicle resumed as normal. The similar failure recurred twice. The failure was not diagnosed nor was the vehicle repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 90,000. The VIN was unavailable.
The contact owns a 2000 Jeep Grand Cherokee. While driving approximately 40 mph the vehicle stalled. Upon restart the vehicle operated as normal. The contact also stated the vehicle would intermittently stall while driving at lower speeds. There were no diagnostic test performed on the vehicle to determine the cause of failure. The failure and current mileages were 135,000.
- Sherman Oaks, CA, USA
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I own a 2000 Jeep Grand Cherokee with safety recall #F25 (electric fan). On October 20, 2010, I went to the auto repair shop due to a coolant leakage. The repair shop inspected the vehicle and noticed the leak was caused by a damaged radiator due to the electric fan breaking into pieces and causing the leakage. I paid them $259 for the new radiator. I was informed of the safety recall and I decided to go to the riverdale Chrysler Jeep located at 5869 broadway bronx NY 10463. After a general inspection they noticed the shroud was also damaged and refused to repair/replace stating that it was not covered. I am requesting full coverage of all related parts and labor as this was caused by the fan failure. I am further requesting a reimbursement for the cost of the new installed radiator and I can furnish a receipt as proof. The parts department employee handling my vehicle is [xxx] employee [xxx]tel# 718 548-3400 ext#305. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6). [xxx]
I own a 2000 Jeep Grand Cherokee, over the past 6 months it will just shutdown going down the highway. It does not matter what speed or even if you are sitting at a red light. Jeep dealership replaced the crank sensor and said that was my problem. It shutdown again on the way home from the dealership. I returned with the Jeep and all they could tell me was they don't know what the problem is. My Jeep will act like it has lost all electrical to it, all the gauges will fall to the left. After you turn if off sometimes it will restart and other times you have to sit there from anywhere to 5-15 minutes.
My wife and I purchased a 2000 Jeep Grand Cherokee from the dealership. About two years ago the 4.0 liter 6 cylinder engine started using coolant and causing the coolant light to alarm. The oil pressure would drop to "0" and sound the check gauges alarm. We took the car to the mechanic shop for costly repairs and troubleshooting. They replaced the water pump, couldn't find any leaks, and replaced the oil pump and rear main seal. They checked the bearing clearances and found them within tolerance. The car is still using one to two pints of coolant every three days and the oil continues to drop to "0" after warm-up. We replace the 4 wheel disc brakes and rotors every two years. The hood gas shocks won't hold the hood up and the shocks cost $150 a pair form the dealer and only last one year. We to have electric door locks that screech and don't lock the doors as well as rear light problems that work off and on. The emissions are much higher than normal on our recent smog test. This is an indication that the #3 and 4 cylinder is using the mysterious antifreeze loss. As a retired mechanical engineer I also believe the oil problem to be related. My wife has the Grand Cherokee and I purchased a tj Wrangler new in 2000. I'm concerned this vehicle will develop the same problems having the same engine. We have invested over $50 thousand in these two cars. We need your help to help us offset this burden.
The contact owns a 2000 Jeep Grand Cherokee Laredo. While driving 35 mph the vehicle stalled and shut off. When the vehicle shuts off, it becomes difficult to restart it. The vehicle has not been diagnose by the dealer or a local mechanic. The contact is concerned about the safety risk since her life is in jeopardy while driving if a crash occurred. The failure mileage was 120,000.
My Jeep only have 68,000 mile, now all my light are on because of this fan recall. I belive it over heated and has caused this to happin, I live 5-min from my job. I only go from home and back to work, I need it fixed. Just repairing fan does not resolved other problems. Thank you year 2000 YC319900 electric radiator fan cause car to stop runing. But will start back up.
The contact owns a 2000 Jeep Grand Cherokee. While driving 30 mph, the vehicle stalled without warning. The contact placed the vehicle into park. When she restarted it, the vehicle operated normally. The failure has occurred a total of ten times. Both the dealer and a private mechanic could not determine the cause of the failure. The contact feels that this is a huge safety issue because a crash could occur. The failure mileage was unknown and the current mileage was 103,000.
I have had a slow coolant leak for the last year and cannot figure out why. Also the oil gauge is reading 0 at idle, but goes back to normal when driving. I also have had three different cylinder misfires in the last year. I have taken this vehicle to different repair shops and nobody can tell me where the coolant is going and if these are all related. I have replaced the water pump, oil pressure sensor switch, spark plugs, rail pack, spark plug boots, and thermostat. Vehicle has 120K miles.
The contact owns a 2000 Jeep Grand Cherokee Laredo. The contact stated that the engine head was cracked between the cylinders. The check engine indicator illuminated on the instrument panel. The manufacturer stated that they did not want to repair the failure; therefore, the contact had to pay $3,500. The failure mileage was 37,800 and current mileage was 38,228. Updated 12/11/08 updated 12/11/08.
On my 2000 Jeep Grand Cherokee Laredo the head is cracked between the cylinders, I have read up on other Jeep with this problem and there has been several complaints with this problem in the inline six engine.
The contact owns a 2000 Jeep Grand Cherokee. While driving 10 mph, the vehicle stalled. At higher speeds, there was some hesitation. Occasionally, the vehicle would restart immediately and other times the contact would have to wait ten minutes. The dealer found no failures with the vehicle. The failure mileage was 81,700.
The contact owns a 2000 Jeep Grand Cherokee. While driving approximately 35 mph, the contact heard a loud ticking noise coming from the front end of the vehicle. She inspected the vehicle and noticed that the oil level was extremely low. There were no warning lights illuminated prior to the failure. The oil was changed in the vehicle two months prior to the failure. She took the vehicle to a local mechanic and was informed that the engine needed to be replaced at the cost of over $3,500. The vehicle has not been repaired. The VIN was unknown. The failure and current mileages were 157,000.
The contact owns a 2000 Jeep Grand Cherokee. The contact stated that there was an intermittent issue with her engine stalling. While driving 10 mph, the vehicle completely shut down and lost power. The vehicle would not accelerate. She would usually restart the vehicle after coasting to the shoulder and turning off the vehicle; however, it was unable to be restarted after the most recent failure. There were no warning indicators prior to the failure. The contact took the vehicle to the dealer four times, but they could not duplicate the failure or identify any trouble codes. The current mileage was approximately 85,000 and failure mileage was 61,268. Updated 09/10/08 updated 09/15/08.
My Jeep has less than 90,000 miles and I have had it towed three times in one year for crank shaft censors Jeep place replaced them each time supposedly.
The contact owns a 2000 Jeep Grand Cherokee. While driving at various speeds, the vehicle would sporadically stall without warning. Speed was not a factor during the failures. The dealer replaced the crankshaft position sensors; however, the failure recurred three days later. He took the vehicle back to the dealer for a diagnosis, but no codes surfaced on the diagnostic machine. He called the manufacturer and is waiting for a response. The VIN was unknown. The failure mileage was 76,000 and current mileage was 78,000.
The contact owns a 2000 Jeep Grand Cherokee. While driving 45 mph or idling, the vehicle shuts off. Everything else in the vehicle continues to work, but the vehicle shuts down and will not restart until 10-15 minutes later. The failure is worsening and a diagnostic was performed; however, the cause of the failure was unknown. The current and failure mileages were 87,000.
A D V E R T I S E M E N T S
- Frankfort, KY, USA