This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
When putting vehicle in reverse it stalled. Took vehicle to dealer, and dealer found sludge build up in the engine. Consumer believed that problem was the same as stated in recall 02V104000 concerning manifold debris accumulation.
Brakes keep failing. Shortly after purchasing the car in 1999 I returned to the dealer complaining about heavy brake pulsation at 30mph. They told me they fixed it but it continued doing it. I kept going back over and over again. The last time I went back was 3 weeks ago, and they again changed the brakes with newly designed brakes which supposedly would have fixed the problem. The dealer said they wouldn't cover the back brakes B/C they had no complaints about it and that I didn't need to change them. I drove away but the car still pulsates heavily as soon as I brake if I am driving over 20mph. Furthermore my car's engine broke down completely after 32000 miles or approximately 7 months ago. They told me the engine failed B/C I didn't change the oil for 10,000 miles. The mechanics report stated that there was water in the fuel, but they still told me it was my fault for not changing the oil. I was out of warranty B/C more than 36 months had gone by from the date of purchase. Chrysler agreed to substitute the engine and I had to pay $800. I don't understand how a new car, driven for such little mileage (now only 35,000 miles after almost 4 years) can have all these mechanical problems. I believe the breaks are faulty and am not sure how to further deal with the problem. The car dealer keeps telling me it's perfectly safe to drive.
2000 Jeep Grand Cherokee stalls at stop lights and in stop and go traffic. Also accelerates on its own at stops..very dangerous. When it happens it also lunges forward while driving, and steering will lock up.
While driving the consumer noticed smoke began emitting from under the hood. The consumer pulled over and vehicle was completely engulfed in flames in approximately 15 minutes.
A D V E R T I S E M E N T S
- Twain Heart, CA, USA