This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
When applying ABS brakes to slow down or to stop while on a rough road, brakes would lock up, and rotors would shimmy. Took vehicle to mechanic, and informed consumer rotors needed to be turned. If rotors become hot, and go through water, they would become warped.
Rotors are warping. All my friends with Jeep have had rotors fail within 20K miles. Must be defective parts from manufacturer. Vehicle shuddrers uncontrollably when braking hard. If the driver rarely brakes hard, he may not realize the extent of the problem until he forcefully applies the brakes. At that point, it is very easy to get into an accident. Myself and three others have almost had accidents because of this. We got lucky, but there must be others who were not lucky. Dealership claims there is no problem. Search the internet, there are hundreds of postings about this problem! do something to make Jeep recall and fix the problems before someone is killed. This is a car that families buy because it has a good "safety record, but it has a serious defect.
Specific problem pertains to front rotors. Front rotors wear out every 4000 to 6000 miles or whenever they get hot, which causes servere pulsation when braking at speed over 45 mph. We are now looking at replacing rotors for the 3rd time in 18 months and less than 21,000 miles. Dealer has extended warranty to 36,000 miles, however we want a long term solution to this problem. We have two friends who own the same car and they have the exact same problem.
When applying brakes, vehicle would vibrate, dealer would not replace the warped rotors, consumer had them replaced by another mechanic and would like to be reimbursed.
- Collegeville, PA, USA
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If I was traveling at a certain speed and I applied my brakes, my steering wheel began to vibrate. I didn't think anything of it. My Jeep was less than six months old and there couldn't be any problems with it....yet. I blemed the road conditions and didn't think much about it. The vibrations got worse but the roads where the same. I took it in the direct auto plaza, in el centro ca. And they said it was my rotors, they were warped. They said that it was "normal" wear and tear and that warranty would not cover the fixing of the rotora. They where going to charge me $350. I am frustrated because if this is normal wear and tear I don't know if I could afford to be putting $350 additional money in to "new" vehicle every 12-15 thousand mile. I feel that the rotors are defective and should be replaced under warranty.
Was applying brakes to slow down vehicle started to vibrate. Took to dealership. Was informed by mechanic brake rotors were warped and were separating. Was no recall on vehicle. Rotors can be replaced.
When depressing brakes to slow down steering wheel would shake roughly. Dealer has repaired brake problem two times, and vehicle is in need of third repair. Rotors are too thin to turn.
The brakes started to shimmy at about 15,000 miles on the vehicle. It became a safety issue with violent shaking when decelerating at 25,000 miles and was brought into burnside motors (where it was purchased). The garage diagnosed the rotors and brake pads needed replacing. Rotors should not be a normal wear item with only 25,000 miles on a vehicle. Daimler Chrysler refused to cover the cost and installation of the new rotors.
Front end and steering wheel shake badly when braking at 40-50+ mph. Brakes seem to "grab." Dealer says rotors are bad; only has 13,300 miles on vehicle; dealer says not covered by warranty.
Rotors had to be turned three times after every 7000 - 7500 miles due to heat build up in rotors when slowing down from highway speeds. This heat build up was causing rotors to warp, and vibration in vehicle. Dealership at first replaced brake pads in an effort to reduce heat build up. However, since then, had only turned rotors. Please provide any additional information/attachments.
I was traveling at 65 mph when I applied my brakes to negotiate a curve. The front end of the Jeep began to shake violently and I was not able to stop in time. I went off of the road momentarily and I was able to regain control of the vehicle. Upon mechanical inspection it was found that the rotors needed re-surfacing. The rotors were resurfaced and the problem was eliminated. The certified Jeep mechanic who fized my vehicle stated that he has noticed an unusuall amount of Jeep vehicles that need their rotors re-surfaced when having low mileage. I see that as a defect since I have owned many new cars and this is the first time that I have seen where rotors have to be re-ssurfaced so soon. My Jeep is owned by my wife and it is our family vehicle which is driven within in normal limits. Even my police car that I drive at work (which is driven hard) does not need it's rotors re-surfaced yet. I have also re-searched and found that other Jeep owners are experiencing the same problems with rotors. I hope that you will look into this matter. In all my driving, I had never experienced such a tense moment when I tried to brake to negotitate that curve. I was doind 65 mph, however I had began to slow down for the curve and I could not due to, in my opinion, defective rotors. Thank you.
When braking experiencing violent vibration during deaceleration/ rotors are warped at 26,000 miles. Driving conditions experienced by vehicle are 80% highway driving.
Had replaced brake rotors twice and is happening a third time. Chrysler needs to be informed by someone with authority and action needs to be taken to fix the problem. I have asked for a replacement vehicle and was told "no" by a secretary of Chrysler. There is no way of talking to anyone who has any standing or who makes these decisions. Please help. Spent a lot of money on vehicle thinking that it is reliable. Please respond with some advice.
At 19,000 miles when applying brakes severe vibration and pulsation occurred. Problem became more pronounced at 22,000 miles. The dealer states bad rotors were the cause and are redone.
A D V E R T I S E M E N T S
- West Memphis, AR, USA