This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Shuttering and poor vehicle control at 70 mph slow down to full braking. This is an ongoing problem. The rotors have been turned, and now need to be replaced at 38,000 miles. I think that after reading all the complaints on brakes for this vehicle, that this problem needs some attention.
After owning this vehicle for just over 19 months, we have had to have the main computer replaced as well as new front brake rotors 2 times. The first time we had to replace the rotors we had owned the car for a little over a year. Now, the second time we're replacing the rotors after only 7 months. The brake rotors warp and cause sever "shimmying" while braking, this leads to less control of the vehicle and delayed stopping. This problem causes a hazard to both the passengers of the defective vehicle and to those driving around it. These vehicles need to be recalled and the defect needs to be corrected right. Thank you for your time and your help.
Continual problem with brakes. Warped rotors, numerous pad replacement, problem causes severe vibration when braking, and causes vehicle to jerk. Also now is shifting after coming to a stop while in drive, feels like vehicle has been hit in rear.
- Johnston, IA, USA
Search CarComplaints.com for these popular complaint phrases...
Brakes have been repaired 2 times within the first 35 to 38 thousand miles and are shuddering violently when braking at highway speeds - seems to be a defect for this to happen three times with just 45 thousand miles on the vehicle.
Brakes have needed complete replacement on 3 occasions not counting the one I have to make to get them repaired again. It has only been three months since the last set!!!!
While driving about any mph would step on brakes pedal and steering wheel will start vibrating. Brakes pads had been replaced before at 11000 miles, and at 25000 need to be replaced again.
I have contacted Jeep via 1-800-992-1997 3 times and left messages with erin @ X7110. She returned the first call but I was unavailable. The second call was disconnected and she did not return the call again. The third message has not been returned. Jeep has refused to help me in any way and I am trying to see what avenues I have through the government. I would appreciate someone from the NHTSA contacting me about what protection under the law I have. I am willing to work with Jeep but they are not willing to work with me. It takes an average of 30 minutes just to get through to their 800 number and the person who is handling my account is never available when I call. I would appreciate some help. No safety defect listed.
When brakes are applied it is hard to steer and vehicle starts to vibrate. To stop vehicle consumer has to ease up on the brakes. Dealer will inspect vehicle.
When applying ABS brakes to slow down or to stop while on a rough road, brakes would lock up, and rotors would shimmy. Took vehicle to mechanic, and informed consumer rotors needed to be turned. If rotors become hot, and go through water, they would become warped.
When applying brakes at any speed vehicle vibrates and is very noisy. Dealer informed consumer theat computer was malfunctioning, and to drive slowly until he could get the part. Consumer has been back to dealer 3 times. Dealer said he was still waiting for parts, did not specify.
While driving at any speed and applying brakes vehicle will experience a "bounce" in front wheels, and stopping distance increased due to poor performance of the braking system. Dealership has examined the vehicle three times for this problem, and replaced the brake pads and rotors. These repairs have failed to remedy the problem. Please provide any additional information/attachments.
Consumer was traveling about 50mph on highway and another vehicle suddenly stopped. In order for to avoid the other vehicle, she went into guardrail. When consumer applied anti-lock brakes vehicle skidded and locked up. Interior rear seat wasn't proberly bolted, seat came out from floor. It was secued. Front airbags didn't deploy. Dealership was aware of problem.
A D V E R T I S E M E N T S
- Dunstable, MA, USA