This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Engine was running, emergency brake not applied. Vehicle suddenly went backwards. Consumer was able to jump in and shut off engine. Extensive damage to vehicle, open door got stuck on a parked vehicle, no injuries.
Vehicle was parked and engine running, emergency brake not applied. Vehicle suddenly kicked into reverse and took off, 2 young children inside. Vehicle ended up in a ditch, no injuries. Damage to vehicle unknown at this time. The vehicle has long crank time when cold due to fuel upmp module failure. The right front window mulfunctions but the dealer could not duplicate the problem.
Vehicle was parked with engine running, and emergency brake not applied. Consumer got out of vehicle, and at that moment, vehicle shifted to reverse and hit a mailbox. Consumer was able to stop vehicle. No injuries, damage to vehicle was $ 3100.00.
Vehicle was in park inside of a parking lot, consumer got out of vehicle for a few minutes, later the vehicle jumped out of gear, and hit a pole. Consumer states the accident caused damage to passenger side of the vehicle, rear bumper and side door.
Consumer stated that while engine was running, he put the shift lever in park and exited the vehicle, and the brake was not engaged, then began to walk toward the rear of the vehicle and it began to back up, he attempted to jump in through the open door but the door jamb caught consumer and threw him to the ground partially under the car and the front tire rolled over his body which caused injuries and damage to the vehicle too.
I parked car in a parking space; put car in park; as I was looking in my handbag I heard a crash.my car had backed up and hit a car in the next aisle. I then could not get the car out of gear or shut the car off. The manager of the store also could not get the car out of park of remove the key. The police officer was able to do this and said that my cell phone charger cord stopped the car from engaging totally in park. I plan to dispute this because I cannot recreate this.
Placed in park/exited car/car rolled and did not stop/rechecked park position & confirmed that car was in park, however car still rolled & did not stop until brakes applied. Called dealer and was told to use parking brake. Dealer did not have any other information on problem. Car to go to transmission shop to determine defect. Plan to save all repaired parts.
Drove car in garage, left running, placed in park with door open. Car jumped into reverse backed itself up, crashing into house. Damage to left door and fender, plus house damage.
Vehicle was backed into a parkinspace next to a utility box protected by 4 cement pillars. The vehicle was in park, the drivers door was opened placing the door between 2 of the 4 pillars and the driver was standing outside of the open door. The vehicle lurched backwards forcing the door into one of the pillars and causing the driver to move out of the way. The driver jumped back into the vehicle and put the brakes on then returned the vehicle to park and applied the emergency brake. The driver exited the vehicle and made sure none of the passengers or bystanders were injured, surveyed the damage and calmed his nerves. No other incidents have happened since.
I started my 1999 Jeep Grand Cherokee in the morning to warm up. The vehicle was in park, but the emergency brake was not on. I went back inside my house while my vehicle was warming. When I went back out to my vehicle I noticed it was no longer in my driveway. The vehicle was in my neighbors yard! I couldn't believe what had happened. When I got in the vehicle to move it out of the yard, it was in reverse. Luckily it did not have enough power to make it up the bank of the yard or it would have went through my neighbors house. No one was injured nor was there any damage to the Jeep. It jumped out of park and slipped into reverse on its own. I am 100% sure of this!! I bought the car bc I wanted something safe to haul my family around in...we just had our first child. Now, after this incident, I don't feel safe at all. My wife is extremely afraid of it now especially since we have a newborn...nothing like making a huge car payment for something that drives itself. I did some research on the net and it appears that I am not the only person who has experienced this problem. The figures are now approaching 1000 reports of this type of incident. I like the Jeep, I wish something could be done about the problem. If nothing is done by Chrysler in the next few months I am going to sell it bc my wife won't even ride in the car anymore..especially with the baby. If I do sell the vehicle, I hope it does not injure or kill of the new buyer!! Chrysler has problem, they need to fix it before people start getting seriously hurt.
While driving gears automatically slip and vehicle rolls backward. Also, vehicle stalls on incline. Please provide any further information, and vehicle identification number.
While driving and upon putting gear into park, gear slips from park into reverse. On both occasions, consumer jumped back into the vehicle, applied the brakes, and noted that the shifter was in park position, but the linkage did not engage positively into park.
While backing out of the drive way and then getting out of vehicle and leaving vehicle in idle, and without any notice went into reverse and ran into the neighbor's yard. Then, finally stopped when running into a tree. When looking into vehicle it was still in park and trying to reverse. Contacted dealer, and dealer claimed that they never heard of the problem.
A D V E R T I S E M E N T S
- N Ft Myers, FL, USA