This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Vehicle dies for no apparent reason. Have been told it will continue to happen even after it was in the shop for this problem. Transmission jerks when shifting in low speeds.this happens on a daily basis. Service techs at dealership have no answers for this problem. I get the feeling I will just have to live with it dying and jerking as long as I own the Jeep. This vehicle should have stayed on the drawing board just a little longer I think.
When driver pressed on the brakes vehicle bounced. Likewise, rotors needed to be changed, also, transmission has been humming within the first 5000 miles. Dealer said transmission needed to be replaced, but they didn't replace it. They just replaced some of the parts.
Car makes loud clunking noise when slowing, then RPM's fluctuate and car stalls. Dealer contacted numerous times since vehicle first purchased. Each time they said it was fixed.
Vehicle has an unbearably loud whine in drivetrain. Constant in steady RPM, increaces with deceleration. After complete warmup (20+miles) noise becomes more metalic, or grinding. Dealer has tried changing front drive shaft, insulating coolant lines, changing ring gear and pinion, and changing valves in trans. None worked.
I am an owner of a 1999 Jeep Grand Cherokee limited V8. I have encountered many problems with this vehicle but some have already been resolved under manufacturer's warranty. A couple problems still exist though. One main problem is that my vehicle occasionally stalls out on me at red lights. It idles very slow (@400 RPM) and this is usually when the vehicle fails on me. I'll lose power to the transmission, but all the electrical items will still work, such as the radio and heater. When the engine dies out, the check engine and airbag lights will display. This problem has been brought to the attention of two dealerships but has not yet been resolved. Another problem I have is that I will feel a big clunk when I am accelerating, usually when I first start to drive off. The second type of clunk I feel is when I put the vehicle in reverse to drive. I will feel a big bang like somebody had hit me from behind. This will specifically happen during the shift from reverse to drive. The third problem I encounter happens when I have my heater on. I will have the control settings set @80's and the air conditioner will operate. I do not have the setting at defrost mode. It is in regular mode and when I want the heat, the ac plus the heat will trigger. I would greatly appreciate it if these problems were looked into. Thank you.
At 45+ mph a groan noise that is there when pushing accelorator - dealer replace differntial gear twice still have noise; noise at 72 dealer replaced rear drive shaft, ball joint, and other drive line compents - this reduced noise but it is still there; after doing all this now have noise in rear at 20mph (grinding in differential?) also a noise in front that is hard to describe
Since date of purchase wipers did not function, air conditioner intermittently fails to blow air for periods up to 30-60 seconds. Can occur repeatedly, with only seconds in between. Overhead computer system repeatedly sounds alarms that the lift gate is open when it is closed. Rear defroster comes on at its own whim, and at times will not turn off unless key is turned off. Transmission was replaced. On board panic system (integrated with the keyless entry system) goes off at will, sounding the horn and flashing lights. Occurs almost continually when vehicle is locked. The body control module was replaced, numerous attempts at investigating the wiring, replacing connectors and sensors have still left us with the defects. The vehicle is well known in the community because it simply cannot be silenced. We have been told that numerous other 1999 and 2000 models of Grand Cherokee have had similar problems, especially with respect to the transmission which has caught fire when it failed during driving (as related by a Jeep dealer service department) we were lucky my husband noticed a problem before it reached the point of no return. Please contact if additional information is needed, will be happy to provide whatever it necessary to begin an investigation into the plague known as the Grand Cherokee.
Subject vehicle has been returned to two (2) different dealers on five (5) occasions for warranty work on excessive noise when placed in gear. Subject vehicle also has been returned to replace front brake assembly due to brake fade and excessive noise. Subject vehicle has also been returned for warranty work to correct vehicle transmission slip (when accelerating from stop (I.e at traffice light)). Subject vehicle has also been returned for replacement of front passenger seat cushion fabric bunching up - this was not repaired as Chrysler rep said this is "normal" for seat cushion.
At complete stop or when starting from complete stop there is a loud clang or a loud thud in the transmition assembly and the car lunges forward as if rear ended. The dealer claims that Chrysler is aware of this problem in a number of 1999 Grand Cherokee limited cars; but there is no known fix or solution yet! contacted Jeep customer relations and complains department in detroit. They claimed ignorance of this issue.
Vehicle has had continuous problem with the transmission slipping and lurching forward at stops. The transmission also intermittently slips and makes loud clunking noises while driving. Dealer says that they do not find a problem. Despite over 45 days
Whenever coming to a stop, vehicle would jerk forward. Would have a whistling noise while driving. Vehicle would stall out. Also, there's a slight delay when starting vehicle & then another slight delay after shifting into drive. Took vehicle to mechanic & was informed the problem was with rack and pinion steering& needs to be corrected.
A D V E R T I S E M E N T S
- Boston, MA, USA