This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
First, brake related problems: Mileage 2341 complaint pulsatting when stopping 20-55 mph, front brake rotors were resurfaced, complaint 2 mileage 16040 brakes pulsatting when stopping also shimmy in steering 45-55 mph, front brake rotors were replaced reason warpage due to overheating design flaw? / complaint 3 mileage 17000, brakes pulsatting, vibaration in vehicle and steering wheel shimmy when brake are applied. Have not rportedto dealer at this time will schedule for week of 07/16/01. Secondly, transmission shift problems: Started when vehicle was brand new when stopping it felt like someone was hitting you in the rear end. First repair, mileage 4428 consisted of tsb0300799 and replacement of rear driveshaft, also rear axle carrier and pinion bearings were replaced.second transmission repair mileage 10453 due to harsh shiffting @ 20 mph and again when stopping it felt like someone ran into the rear of the vehicle, this time the transmission yoke was replaced and another transmission update per tsb21-09-00, also during this service the front driveshaft was replaced due to a howling noise which started around 55-60 mph, complaint three mileage 10818 vehicle still has whining noise coming from drive train. In addittion, transmission problems continue with harsh shifting at times at 20 mph and 50-55mph, these shift points worsen as other problems were being corrected, dealer claims that thhis is adaptive memory and their nothing that will be done to correct it. According to casey Jeep service manager DaimlerChrysler does not see this as a problem only an issue. Fourth complaint mileage 16040 transmission continues to shift hard at times @ 20 mph and 50-55 mph. At this time dealer show no concern in correcting this problem. In summary, brake and drive train problems with this vehicle starting at 2341 miles, and they continue be on-going. I now question the safety of this vehicle.
Due to transmission, vehcle will lurch forward when idling at a stop or at random, and driving at approximately 20mph with foot off accelerator. Vehicle will clunk very hard lifting consumer off seat. Vehicle was taken to dealer 6 times, but dealer could not find cause, and consumer felt dealer was in denial. Consumer states the transmission seems to be a problem, it experiences rough shifting, bumping, and clunking.
Over a period of several weeks, the transmission behaved erraticallty, often shifting out of gear into neutral or from neutral into drive. These shifts would occur when the engine was running but with no one touching the gear shift lever. Most often, this occurred at stop signs or lights. Then, on June 20, the transmission shifted into low gear on its own and remained locked there. Fortunately, no accidents or injuries have occurred. However, since taking the vehicle in for transmission repair or replacement, the dealer seems unable to fix the vehicle and has not been able to return it to me. This suggests a substantial and potentially inherent transmission problem with serious safety implications.
When using cruise control and driving uphill, vehicle will downshift to first gear, causing driver to be thrown forward. Dealer stated this was a known problem, and Chrysler did not have a remedy.
Transmission slipping..randomly from a stop, the transmission would slip untill the RPM's of the engine got to 2or 3 X then slam into gear..causing a feeling of being rearended at 5 to 10 mph.. we also feel the front brakes were warped..as they shook severly when they were applied at higher speeds..
- Napa, CA, USA
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Transmission would be dragging. Would be in right gear, but not pulling. This is a leased vehicle. Rear wheel bearings are failing on vehicle. Have taken vehicle to dealership 3 times for bearings.
Jeep lemon!!! terrible vehicle, terrible company!! this vehicle should be recalled immediately for these two issues, among others! I have almost rearended someone, by lookingback to see if I was rear ended due to the hard shift. The brakes shake so much under braking that I did rear end someone, however there was no noticable damage to either vehicle.
Have experienced numerous quality problems including the 4 wheel drive grinding and jumping, window function problems, rear washerhose leak into rear compartment, rough transmission into reverse from park, oil gauge failure and engine clicking noise during acceleration. Dealer on many occasions says they are normal for the truck to experience and not to worry. I don't believe them.
Consumer is having problems with automatic transmission in a Jeep Grand Cherokee. When coming to a complete stop, and after 10-15 seconds of waiting, vehicle jerks forward. This problem happens all the time. Contacted dealer, and dealer has fixed the problem, but it has come back time after time.
The vehicle has now had four (4) rear ring gear and pinions, four(4) sets of rear bearings, one rear yoke, two (2) sets of front ring gear and pinions, two(2) sets of bearings, one front yoke, one front drive shaft replaced since it came from the factory. It has never been in four wheel drive or driven off road. It has had one tire replaced due to vibration that would not balance (R.front), the electric windows have been repaired two (2) times and the transmission will not engage if the vehicle sits for 3 days or longer (has not been repaired). The dealer has been very good about doing all repairs (can not duplicate transmission problem). We are concerned about the number of times the ring gear and pinions and all bearings have been replaced and the potential safety issue regarding a possible axle comming out while driving. Also not sure if this qualifies for a "lemon law".
Due to a defective rear differential in the transmission which been replaced once, while driving vehicle lunged forward, which may have caused a crash. Also, in reverse position there is a loud noise. Problem still exists.
The rotors get warped after 3000 miles they fixed it 5 times and it is continuing again, I had the fuel pump replaced, the transmission slips forward after braking they clame that is normal, I had numerous electrical problems ( windows are not closing, radio, etc.
We have also had problems with the rear door, hard grind when shifting to reverse, when shifting into reverse...nothing happened, whistling noise when driving over 45-50 mph., blower problems, fowl smell after using a.C., leak in rear window, clicking in automatic lock section, faulty speaker.
Automatic transmission continually slips before jumping into gear. Vehicle has been at dealer's repair shop on six occasions, and problem still occurs dealer and manufacturer contacted.
A D V E R T I S E M E N T S
- Hampton, VA, USA