This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Defective brake calipers resulting in warping of brake rotors. This causes uncontrolled severe vibration in the front end and steering wheel under high speed braking maneuvers. Daimler-Chrysler has identified this manufacturing defect in a technical service bulletin, but refuses to pay for repairs. My extended warranty company refuses liablility since it is a known manufacturing defect that should be covered by the manufacturer.
When the brakes were applied, the vehicle vibrated.. the brakes applied themselves and failed to release which caused them to heat up. There were numerous repairs made on the vehicle. Consumer felt the vehicle wasn't safe for his wife so therefore, he sold it.. the rotors were replaced on numerous occasions.
Defect in rotors/calipers on 1999 Jeep Grand Cherokee Laredo. Braking at 40 miles & above car shimmied.rrotors changed under warranty three times within first 2years. Adams Jeep, West street, annapolis, md would no longer cover under warranty. They denied there was a defect. Chryser rep said it was my driving and washed their hands of me. My neighbor had same problem and he said a friend of his who works for a Jeep dealership in Maryland told him there is a defect but it is not the rotors, it's the calipers that sit on top of the rotors that was warping them. He gave me his paper work and it showed a special "package" chryser had put together to take care of the problem (I can send you the paper work). I faxed to adams Jeep, enclosing my neighbor's paperwork and told them I knew now of the defect. I demanded they fix my car with this pecial "package". they called fifteen minutes later and said "ms gingell, when would you like to come in and we will take care of this for you at no charge!" I have another friend with same car/year who has same trouble and adams Jeep has refused to fix the problem for free. Her daughter also has the same type of Jeep and she is also having the same problem. I went onto the website of www.edmunds.com and there are many people complaining their rotors. I am a year down the road now from supposedly having problem fixed and rotors are again starting to shimmy. I am going to take it back into adams Jeep of annapolis.
Broken window motor, seat belt mounting bolts, leaking rear shock absorbers, etc... the consumer felt Jeep should fix the outstanding problems with the axles and the transmission and give a warranty for the power train. The vehicle experienced a noise while in motion. Also the broken window lift leaked, the rear absorbers failed, the rear passenger window leaked air, the seat belt mounting bolts failed, and a potential fire hazard on the manifold debris shield, the brake pedal pulsated wildly(front were rotors turned), the passenger window had stuck shut, the exterior mirror had broken off, and the transmission slammed into reverse. There was a buzz in the rear which had progressed to a howl. Refer to ODI# 10027025
- Virginia Beach, VA, USA
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Problems with failing axles and transmission. The consumer felt the manufacturer should fix the outstanding problems with axles and transmission and give a warranty for the power train. The vehicle experienced a noise while the vehicle was in motion. Also the window lift leaked, the rear absorbers, the rear passenger window leaked air, the seat belt mounting bolts, fire hazard on the manifold debris shield, brake pedal pulsated wildly(front rotors turned), the passenger window had stuck shut, the exterior mirror had broken off, and the transmission slammed into reverse. There was a buzz in the rear which had progressed to a howl. Refer to ODI# 10029353
I have a 1999 Jeep Grand Cherokee ltd with 40,000 miles. Recently the brakes began to fail. The dealer says the 1999 design is defective brakes are too small for vehicle weight. Jeep recommends the defective rotors be replaced with a larger rotor. Jeep takes no responsibility for their mistake. Wonder how many rollovers occur when your oem brakes are too small to stop you?
Since I purchased the my 1999 Grand Cherokee I have had the vehicle into the dealer for brake repairs seven (7) times at intervals ranging from 2,000 to 12,000 miles. The problem has always been pulsating/chattering at high speed braking...an unsafe condition. The dealer has always repaired the brakes at no cost to me. Repairs have generally been replacing the calipers and turning the rotors. The rotors were replaced at 36,000 miles and then re-turned at 41,700 miles. I now have 48,300 miles on the vehicle and the brakes are pulsating/chattering at high speed braking. The dealer said he would no longer repair the brakes for free and I would have to pay for any future repairs. Based on the numerous complaints of similar conditions I have read on this NHTSA site, the brakes are defective. A recall certainly sounds in order.
I purchased my 1999 Grand Cherokee in October 1999. Within the first 3 months, I had the rotors turned. Within the first year, I had the rotors resurfaced another two times, had them replaced and had new front pads put on. Within the next two years of ownership, I had the rotors resurfaced at least three time and had the replaced one time. I'm now in my fourth year of owning the vehicle and again replaced the rotors, pads and calipers. As the car left warranty at two years, my total out-of-pocket costs is approximately $2,400. With this expense, I have put off repairs until the driving is so bad because I could not afford them. Brakes are a safety issue and this problem has been ignored by daimler Chrysler and NHTSA. When the rotors become warped, the car is extremely difficult to handle while braking. I once drove off to the side of the road while braking in traffic because I was scared that would not be able to keep the car in my lane of traffic. When the car is 7000 miles + on the resurfaced or replaced rotors, I don't lend the car to anyone because of safety. If you have not experienced the results from braking on warped rotors, you will have difficulty handling this vehicle. This is a serious safety issue. Does someone need to be injured or worse, die, for daimler Chrysler or NHTSA to address the problem? this vehicle should be recalled and daimler Chrysler should remedy the problem at no cost to the consumer.
The rotors on my 1999 Jeep Grand Cherokee Laredo are going bad after having them done last year. This is a known problem with Jeep. I feel this should be looked into because this is not a norm.
I purchased a brand new SUV, Grand Cherokee, in 1999. Since then, I've to repair or replace the rotor every single year. The problem is that the steering wheel will shake when I step on the brake from speed >50 mph. When the vehicle was less than 36,000 miles, the dealer graciously fixed the problems without charge. Less than a year ago, I had to fix the same problem for a few hundred dollars for it's >36,000 miles. The dealer told me that Jeep has improved the rotor design and I should not have the same problem. But now I have the same problem again. My friend owns the same model and it has the same problem. I called Jeep but was told that it's not a defect. So, as a consumer, am I supposed to fix the rotor once every 9 months? my other vehicles do not have that problem.
Have had the rotors replaced five times at 40,000 miles. The vehicle's front end shakes uncontrollably when brakes are applied at 50 mph or above which caused pulsation and vibration in the front end which felt as if the front wheels were going to fall off.
I have a Jeep Grand Cherokee Laredo 1999. (purchased new) we are having continued problems with the front brakes. Today the 3rd set of new rotors were installed. My vehicle only has 28,700 miles!!!! when braking this is a very unstable vehicle. Vibrations are so severe it feels as if you could loose control of the vehicle. So many people have the same complaint. Why no recall"?????"
I own a 1999 six-cylinder Jeep Grand Cherokee (purchased new). Have had recurrent brake problems. Rotors warp prematurely. Braking causes a safety hazard, car and steering wheel shakes violently. Had rotors turned at least four times and new pads. Daimler-Chrysler is aware they have put inferior brakes on their vehicles but refuse to admit it. Pressure needs to be put on this company. I am purchasing a whole new set of raybestos rotors and pads as I am sick of this problem. I have read numerous maybe hundreds of complaints about the brakes, yet daimler-Chrysler refuses to acknowledge there is a problem.
1999 Jeep brake rotors- shaking while braking. Purchased Jeep with 45,000 mile and they resurfaced them before I purchased the vehicle. Know at 60000 mile it shakes again pulling like anti-lock brakes activated. It is very serious shaking and if not prepared could and probably has caused accidents. Took Jeep in for unrelated service and they told me that Jeep has come out with new rotors for this problem and that it would cost me $407 double what regular rotor would cost"? I want to know if someone can help explain why they are not backing their product if they know there is a problem? they obviously know this other wise why are they trying to sell me another product to fix their defective product. I have heard and read many complaints about Jeep and the brake rotor problems know after checking this office's complaint files. Some one please point me to whom I should talk to. I am in the law enforcement field and have never had a vehicle shake while braking like this before is Jeep not backing it's vehicles?"
Problems with brakes - rotors on Jeep Grand Cherokee. Service department advised they have changed to different rotors that cost more verses the general replacement ones. The price was double??
A D V E R T I S E M E N T S
- Madison, WI, USA