This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Subject vehicle has been returned to two (2) different dealers on five (5) occasions for warranty work on excessive noise when placed in gear. Subject vehicle also has been returned to replace front brake assembly due to brake fade and excessive noise. Subject vehicle has also been returned for warranty work to correct vehicle transmission slip (when accelerating from stop (I.e at traffice light)). Subject vehicle has also been returned for replacement of front passenger seat cushion fabric bunching up - this was not repaired as Chrysler rep said this is "normal" for seat cushion.
Rear pinion seal leaking at first oil change -took to dealer - they changed out the whole rear end -noise again in rear -took to dealer they said now it was in the front - took to different dealer - tried to fix - took back vehicle till they could get whole new front and `rear end parts in - this has been over a month ago- while waiting in line vehicle died and restarted - few days later vehicle died three times at high speed restarted but ck engine light stayed on -towed to dealer- they said they replaced crank sensor - noticed new O2 sensor as well - still waiting on other parts - passenger side window does not work - vehicle surges at constant speeds -stick shift hard to shift from park to reverse and drive and visa versa - interior lights dont come on when remote turned on to open vehicle- engine feels and sounds rough- alarm system lights go on and off by themselves- once the dealer gets the parts in I will be taking it back for the 6th time with our new complaints.
99 Jeep Grand Cherokee has been in shop 5 times (current mileage:7500). I have had clattering/noises with sharp turns (transfer case fluid, then case itself, then pump replaced); gear whining noise Chrysler is blaming on the dana Corp. My dealer "unable to fix problem as necessary tools are on back-order"; vibration when applying the brakes attributed to a warped rotor (per tsb); problems with keyless remote entry and slow refueling, something leaking from front end. Many other owners are having similar problems as evidenced by the multiple complaints on internet message boards (yahoo.com; jeepsunlimited.com) Chrysler seems to be stonewalling on most of these problems, especially the dana Corp. Rear-end problem. I'm very frustrated after having spent $38,000 on this vehicle!
The automatic transmission failed and had to be replaced after about 6000 miles. There is a lot of noise from the rear, sounds like it is coming from the differential or axle. It is loud enough to be heard over the radio. The front rotors appear to be warped. When braking at highway speeds, the steering wheel shudders. It does not feel safe.
A D V E R T I S E M E N T S
- Chester, NJ, USA