This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Warped brake rotors, rotors replaced at 18,984 miles at no charge, dealer strongly reccommended replacing brake pads @ cost to me of $572.27. Problem reoccurred at 27,278 miles. Dealer replaced front rotors at no charge. At 35583 mailes, dealer again replaced front rotors. I was assured that Chrysler was aware of the problem. Now at 65,000 miles the rotors are warped again. Dealer says Chrysler will not pay for repair. How many more of these complaints are required before NHTSA takes some action to resolve this issue??
While driving about 55 mph could step on brake pedal and steering wheel will start vibrating in an uncontrolable way. Consumer had taken vehicle to dealer more than four times for same brake problem. Dealer had repaired and rotated rotors, but this had not solved the situation.
Vehicle had brakes repaired 10 times since purchase. Dealer replaced rotors/ turned rotors, /replaced pads and calipers on every visit. After 4000-5000 miles, vehicle vibrated again when applying brakes, also extended braking distance. Dealer could not remedy problem.
Vehicle has been in dealer's repair shop 5 times for brake failure. Rotors were replaced at 36,000 miles/ 48,000 miles, and new rotors were put on. At 55,000 miles /68,000 miles/ 72,00 miles rotors were turned again. However, rotors needed to be replaced again. Vehicle started shaking when brakes were applied. Vehicle has no problem stopping. Manufacturer did not have a solution.
- Racine, WI, USA
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Vehicle experienced major pulsation when braking, the brake and disc rotors were warped, dealer replaced those and a a pad kit, shoe kit parking brake, shoe kit rear disc brake, seal axle drive shaft, and brake shoe and lining assembly, about 6000 mile later, problem returned, brake pads and rotors were replaced along with the shoe kit front disc brake. Gear kit center differential, gear kit ring and pinion, bearing -drive pinion, shimdrive pinion, seal drive pinion, and shim differential pinion were replaced. About 12000 miles later, vehicle is experiencing brake pulsation again, dealership is stating the vehicle has rotor runnout front and rear, this will be the fourth set of brakes on this vehicle, consumer states this is a safety hazard that continues to occur.
First, brake related problems: Mileage 2341 complaint pulsatting when stopping 20-55 mph, front brake rotors were resurfaced, complaint 2 mileage 16040 brakes pulsatting when stopping also shimmy in steering 45-55 mph, front brake rotors were replaced reason warpage due to overheating design flaw? / complaint 3 mileage 17000, brakes pulsatting, vibaration in vehicle and steering wheel shimmy when brake are applied. Have not rportedto dealer at this time will schedule for week of 07/16/01. Secondly, transmission shift problems: Started when vehicle was brand new when stopping it felt like someone was hitting you in the rear end. First repair, mileage 4428 consisted of tsb0300799 and replacement of rear driveshaft, also rear axle carrier and pinion bearings were replaced.second transmission repair mileage 10453 due to harsh shiffting @ 20 mph and again when stopping it felt like someone ran into the rear of the vehicle, this time the transmission yoke was replaced and another transmission update per tsb21-09-00, also during this service the front driveshaft was replaced due to a howling noise which started around 55-60 mph, complaint three mileage 10818 vehicle still has whining noise coming from drive train. In addittion, transmission problems continue with harsh shifting at times at 20 mph and 50-55mph, these shift points worsen as other problems were being corrected, dealer claims that thhis is adaptive memory and their nothing that will be done to correct it. According to casey Jeep service manager DaimlerChrysler does not see this as a problem only an issue. Fourth complaint mileage 16040 transmission continues to shift hard at times @ 20 mph and 50-55 mph. At this time dealer show no concern in correcting this problem. In summary, brake and drive train problems with this vehicle starting at 2341 miles, and they continue be on-going. I now question the safety of this vehicle.
Rotors turned, brakes replaced once, chronic problem, not corrected, dealer blames my driving - no way- problem never fixed, brakes grab and wobble, steering wheel shakes, reoccurs.
Repeated vibration and smoking of brakes ove 22 months; no identification of source of problem by maufacturer. Authorized dealer service; no assistance from manufacturer; lemon law complaint initiated 4/01.
We have experienced a recurrent problem of a hard shimy/ shaking when applying the brakes suddently at speeds of 50mph and above. The dealer has repaired the problem 4 times since we purchased the Jeep in December 1998. We are currently in the process of trying to get the dealer to repair the problem for the 5th time. We are concerned about the safety of our Jeep, as well as all those other Jeep with the same brake problems, being on our nations highways. Jeep is not responsive to our concerns.
The brakes have been a problem since about 9,000 miles. The car has had brake service 3 times and will now go in for a fourth time. The front end shimmies when stopping, and the brakes pulse, making very unsafe conditions at highway speeds. Chrysler disavows a problem, howver, there are numerous complaints on your consumer database, and there is a service bulletin(050398) listed. Additionally, there is a recall for brake problems with the 1996-1999 models. I believe you are missing a serious safety issue.
Brake rotors prematurely warped. Braking at high speeds cuases significant steering wheel shimmying. Brakes squeal and vehicle shudders when brakes applied at lower speeds.
I experienced severe brake vibration when braking casually at hwy speeds. This made it difficult to hold the steering wheel steady and hold control on the road. Dealer said rotors need turning- at 8000 miles? problem reoccured 6 mnths later at 15000 miles-had a broad blade lathe cut at a different dealer. First dealer wanted to charge me and then said they did not have right equipment to fix it. Problem reoccured again at 19000 miles. Had rotors and hubs replaced. Had to fight to get warranty to fix it. Hope this works this time. When brakes vibrate it feels unsafe.
While driving at 25 mph consumer put on brakes, and car would not stop. It just slid/slid and slid. Consumer hit another vehicle and car came to a stop. Road was wet.
There was hard pulsation when brakes were applied at speeds of 55mph and higher. Dealer inspected vehicle and determined that brake rotors were warped. Problem has reoccurred after about 3000 miles.
A D V E R T I S E M E N T S
- Waterford, WI, USA