This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My husband, wanye furfey, was going to play golf at 6:30 am when his 1998 Jeep Grand Cherokee hit a garage in reverse at a high speed killing him instantly. I believe the cause is that a manufacturer defect caused the car to unexpectedly slip into reverse.
Car went from park into reverse on 3 different occasions while car was running and began rolling back. The last time almost resulted in hitting my son who was walking behind the vehicle.
Driving on the freeway, the gear suddenly jumped to reverse from drive, the RPM accelerated to 5500 and teh gas dropped. There was a noise like metal was scratching against another metal. And the brakes were also not functioning properly.
I had rented a 1998 Jeep Cherokee from the hertz car rental at newark, NJ airport on 11/06/99. On 11/26/99 I pulled up to the closed gate of a warehouse complex in New Jersey. I stopped, put the vehicle in "park" got out and opened the gate. I re-entered the vehicle and drove through the gate stopping on the opposite side. I once again placed the vehicle in "park" and stepped from the driver's seat to close the gate I had just driven through. I was standing at about the left rear tail light walking towards the gate to close it when I noticed the Jeep moving past me towards the gate I had just driven through. I turned to my left, towards the Jeep to see what was happening. I saw it moving in reverse just as the open driver's door struck me knocking me to the ground. I rolled away under the open door as fast as I could so I wouldn"T be run over by the front tire. When I managed to get to my feet I saw the gate catch the open driver's door and fold it against the front fender. The Jeep was moving in reverse at about 10 mph towards a heavily travelled road so I ran after it as fast as I could. I was able to dive into the driver's side and jam the shift lever into park just as the Jeep crashed into a parked car. I couldn't believe what happened and thought since the incident that I was somehow at fault. I was not seriously hurt, just some scrapes and bruises and torn clothes from being knocked down. It scared the hell out of me and now I wonder how many other hertz Jeep has this happened with.
Vehicle was stopped and put into park. When my wife got out of the car, it began to roll backwards. It rolled across the street and hit a fence, causing minor damage to the bumer. She tells me this is the 3rd time this has happened, but on several other occasions, she has put the car into park and found that it did not stay there. She was still in the car and was able to jam the shift into park.
While idling in park vehicle jumped into reverse and started rolling backwards. Consumer attempted to stop vehicle, but was knocked to the ground. Vehicle rolled across a street and into a neighbors fence. Dealership did not examine vehicle.
Vehicle jumped from park into reverse, causing damage to vehicle. Consumer sustained arm/ legs/ ribs, and shoulder injuries. Dealer was not contacted. Consumer no longer owns vehicle.
Shifted out of park to reverse while idling, while I was behind the vehicle clearing snow from under my garage door. If the drivers side door had not been left open and caught on the side of the garage, the Jeep would have run me over.
Vehicle jumped from park to reverse, causing driver injuries. One thousand dollars damage was done to car from hitting neighbor's house. Dealer was not contacted. Consumer no longer owns vehicle.
I left the vehicle idling in park in my driveway. I walked across the road to get my mail. When I got back into my vehicle, it started backing up. I slammed on the brakes to try to stop it. It went backwards across the road, down an incline, and stopped when it ran into my neighbor's fence.
I left car idling in park, went in house and about five minutes later I looked out the window and saw the car backing out of driveway and it crashed into a tree. This was on level ground. I contacted local dealer and they said that it must have been my fault. This car ultimately went back to dealer on the lemon law in August of 99. The dials went off when I was traveling, the air went off, the locks wouldn't work nor the air conditioning. This would last a few minutes and then come back on. It went back to the dealer about ten times and for more than thirty days. I tried to have them take back the car but they refused so I went the lemon law route. I do not know where the car is now. I will forward to you in another email what I wrote into your regional office on Friday night.
Having backed my car out of the garage, I realized I had left something in the house that I needed. I put the car in park, it was idling when I got out of the car. Before entering my house I glanced over my shoulder and saw my Jeep rolling back down the driveway to eventually crash into a tree on my property.
While vehicle was parked in garage. Engine running. And car was in park, driver side car door was opened and driver started to step out of car. Car began rolling backwards and driver was able to jump back in car and put in park, after car had hit the garage door.
Consumer placed vehicle in park in driveway. She stepped out and was behind the vehicle. Vehicle jumped out of gear and rolled forward down driveway. Consumer then jumped into vehicle attempting to stop it, but was only able to steer it away from traffic and children. But, it went into a tree which caused severe damage to vehicle.
PE 01 021/ inadvertent rollaway: On three occasions vehicle had jumped out of park into reverse while parked, first, it backed up on a concrete curb. Secondly, driver was still in vehicle, and thirdly backed into another vehicle and hit a fence. Dealer was notified, and was unwilling to assist in this matter. Consumer will not drive vehicle because of the faulty interlock system, Chrysler will not assist consumer.
A D V E R T I S E M E N T S
- Naples, FL, USA