This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I complained to the dealer that the car poped out of park into reverse. They assured me that this had never happened, so I just thought I might not have engaged the car fully in park. I had backed up to a customer's loading dock, put the car in park. Open
My Jeep slipped into reverse while shift was in park. The car rolled back through my garage with the car door open and smashed through the garage causing damage to both the car and the garage. I was sure I did not leave the car in reverse. The car was in park when I got back into it. I discussed this with the tow truck driver, the insurance agent, the mechanic and body shop. I also called the dealer to see if they have heard of this before. They said no. I got no where proving that it was a defect and as a result my insurance and me covered the repairs. The tow truck driver also stated that he could not get the car to stay in park and it kept shifting into reverse and rolling back on his truck. He evidentually got it to stick so he could tow it.
Vehicle was parked at an incline, engine running, emergency brake not applied. Consumer's daughter was inside vehicle. Suddenly vehicle went backward, was stopped by a retaining wall. Child suffered fractured left arm. Vehicle was totalled.
Vehicle shifted suddenly and unexpectedly from park to reverse while idling, resulting in a collision, and causing minor injuries. Dealer has inspected vehicle. Please provide additional information.
The Jeep automatically shifted to reverse after it was put in park and the driver was out of the car. We had to chase the vehicle, jump in and stop it before it would have crashed into a fence and possibly gone onto a major road.
- Meriden, CT, USA
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On October 30, 2000, when driving out of my driveway with '96 Grand Cherokee Jeep, I stopped and put the vehicle in park to get out of the car to retrieve an object on the ground. When I left the vehicle I noticed it started to roll back, instantly I attempted to jump back into the Jeep and secure it. I was unsuccessful in my attempt and the vehicle proceeded to roll backwards, crashing into my neighbor's house, causing extensive damage to house, garage and parked vehicles. I was also injured when attempting to stop the runaway vehicle, sustaining a fractured ankle and shoulder injury. A local police report was filed in the town of shrewsbury, Massachusetts and a comprehensive report was filed with my automobile insurance company. I assumed that I may not have put the car in "park" since I never suspected a defect with the Grand Cherokee. After reading the article yesterday in the news, I could not believe it was so similar to my experience. If you need additional information please call or email me. I will be glad to provide you with the vehicle id number, my daughter has the car out of state, but when she returns I will obtain the number and send it to you.
I pulled my Jeep Grand Cherokee into my bank parking lot, put it in park and spent a few moments getting out my bank card. Then, I got out of my car and left the driver door open. Went to the teller machine, inserted my card, I.D. info, etc. Then turned to see my car just starting to back away. Because of the way the wheels were turned, it basically backed in a circular motion and proceed to go right through a small shopping mall and the plate glass window of a shop. No one was hurt but substantial damage to the shop, mall and my car. Geico paid for the damages to the shop and mall but I never cashed their check for my car because it was insufficient to get repairs at three different shops and I was waiting until I could round up the extra dollars I would need to have the repairs made.made.
Car went into reverse when parked "park" reversed into a tree down the driveway at about 10 mph. There was extensive damage to the rear end. Then, two months later, I was parked in park in front of our farm gate, motor running, when I hopped out to get the mail from the box across the lane. As I started to leave the open door, the car started to move from the stopped position in reverse. I ran alongside and jumped back it and stomped on the brake. It was this time that I looked at the gear shift and noted that it had moved from the park position to a place just above the R for reverse but indeed was in reverse! my body shop person had informed me of another Jeep owner who was pinned against his garage door when his Jeep Grand Cherokee went from park into reverse. I can get him to get in touch with this organization. The dealers response to me was "I propbably did not have it in gear properly and did I have the parking brake on?" believe me when I say.....I sure put it on now and check it double but sure don't trust it enough to idle in park......although after driving for 35 years I have never had the problem with other cars or trucks! the fuel pump had evidently been a problem for them as the dealer said that there have been several failures "but no recall" the pump has to be replaced by factory part at $500 plus dollars with an additional $700 for labor to install "and even then, we can't guarantee it but for 6 months! thanks to the la times for the article on the Jeep reverse problem and I will bet you that there are more than a "small' number of complaints regarding this issue.
Consumer got out of vehicle, with engine running, emergency brake not applied, suddenly vehicle went backward, consumer tried to jump in and stop vehicle, but was knocked over by open driver's door. Vehicle hit a tree, and came to a stop. Please add amount of damage.
Consumer backed his vehicle on the boat ramp and put it in park, when consumer got out to unlock his boat from the boat trailer, the vehicle came out of park, vehicle was totaled from water damage and consumer was injured.
Consumer pulled over to the right shoulder put vehicle in park and got out, when consumer got out she realized vehicle was moving and attempted to stop it, however was pulled under the front tire and tire ran over both feet, vehicle continued to go down the street until colliding with another vehicle, consumer was injured and is still under physicians care.
While vehicle was in park with engine idling it jumped into reverse, causing a collision, and resulting in property damage. Dealer has been notified. Please provide additional information.
PE 01 021/ rolled away in park: Vehicle inadvertently jumped out of gear into reverse on several occasions. Consumer was able to apply brakes before it took off. Dealer / manufacturer were not notified at this time, also, a clunking would appear after applying accelerator pedal.
PE 01 021/rolled away in park:vehicle was parked and idling when it inadvertently jumped out of gear into reverse and ran into a parked car. Dealer was notified.
Vehicle was parked in driveway/ engine running/ emergency brake not engaged/ driver's door open, and vehicle suddenly went backwards. Consumer ran after vehicle to stop it. $ $300 damage to vehicle. Consumer received a gash to the leg when jumping in vehicle to stop it.
While stopped with the engine running, the transmission in "park" the vehicle automatically went into reverse. No one was in the automobile at the time. It crashed into a dellivery truck, and then jumped into "drive" and fortunately the driver was able to reach into the open door and turn off the engineoff. Damage to the vehicle exceeded $5,000 and fortunately no persons were injured. Witnesses reported that the driver was outside the vehicle for 5 minutes before the vehicle took off in reverse and accelerated.
Vehicle was in "park" w/ engine running. Engine engaged itself in "reverse" and backed up. Driver who was standing by driver side door was knocked down and run over, causing injuries; car continued backing up and crashed into front of building.
Nobody was in the truck and it shifted out of the park position into reverse and rolled backwards, colliding with another vehicle. Damage was done to the back of the truck.
A D V E R T I S E M E N T S
- Minneapolis, MN, USA