This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 1996 Jeep Grand Cherokee. The contact received notification of NHTSA campaign id number: 13V252000 (fuel system, gasoline, structure) but was advised by the dealer that the part needed to complete the repair was not available. The contact received the notice a year ago. The manufacturer was also contacted and could not provide a reasonable timeframe for when the vehicle would receive the recall repairs. The contact had not experienced a failure.
The contact owns a 1996 Jeep Grand Cherokee. The contact stated that NHTSA campaign number: 13V252000 (fuel system, gasoline, structure) had surpassed a reasonable amount of time for repair. The dealer stated the part was not available. The manufacture had not been made aware of the delay. The vehicle was not repaired. The contact had not experienced a failure.
The contact owns a 1996 Jeep Grand Cherokee. The contact received a recall notice associated with NHTSA campaign id number 13V252000 (fuel system, gasoline, structure) and stated that the part needed to service the vehicle was unavailable. The manufacturer was notified and they stated NHTSA had not approved the remedy part to perform the repair which contributed to the delay. There are no failures at this time.
The contact owns a 1996 Jeep Grand Cherokee. The contact stated that NHTSA campaign number: 13V252000 (fuel system, gasoline, structure) had surpassed a reasonable amount of time for repair. The dealer stated that the part needed to repair the vehicle was not available. The manufacturer was not made aware of the delay. The vehicle was not repaired. The contact had not experienced a failure.
The contact owns a 1996 Jeep Grand Cherokee. The contact received notification of NHTSA campaign id number 13V252000 (fuel system, gasoline, structure) and stated that the required part was unavailable to perform the repair. The manufacturer was notified and was unable to provide an expected date for the remedy part. The contact had not experienced a failure.
- Woodeniville, WA, USA
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The contact owns a 1996 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 13V252000 (fuel system, gasoline, structure). The dealer was unable to provide an expected date for the part to become available. The manufacturer was made aware of the problem. The contact had not experienced a failure.
Engine shudders and stalls while I'm driving down the road. This has happened several times. Have to try to pull over out of traffic. It usually starts back after a few minutes of turning engine over. It may run a few miles and then same thing happens again. I have had several close calls with getting hit from behind. Also, steering shuts down. Hard to maneuver out of traffic. Have had it checked with diagnostics. Nothing shows up. Has fuel filter changed anyway, did not help. Had battery, alternator checked, show good. I was astonished to find so much info online that proves this is a very widespread problem that is obviously a manufacturing defect. I am surprised many people have not been harmed by this. I am also very surprised there has been no recall mandated to correct this and insure the safety of the owners of these vehicles, along with the folks on the road that would be involved with a rear end accident. Please update me via email and let me know if there is any pending action or plans to hold the manufacturer responsible for their defect. I basically have a vehicle that is useless and worth nothing because it is not dependable.
Started out to go to work @ 6 am traveled with no issues to the kids sitter's house and then continued on to work on double lane highway speed limit 60 mph. The Jeep started sputter, jerk and eventually died, didn't realize it had died so pulled off to side of road, turn the Jeep back on it kept sputtering, jerking and died again. Finally, it backfired 3 to 4 times and stayed started. Check engine light came on went and had the code read it stated it was the ignition coil and catalyst system. So we changed the ignition coil and catalytic converter, along with the muffler do to the fact the backfiring blew a hole plum through the muffler. Still same problems. Have had several near miss of crashes, and bodily injury. Now it doesn't want to start and you sit on the side of the road like I did for 2 hours before it wanted to start up.
A D V E R T I S E M E N T S
- Hazel Park, MI, USA