This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The vehicle has an automatic start stop function that randomly turns off the vehicle when at a stop sign and puts the brake on. This has happen 3 times since leasing this car last year. I took the car into the dealership after the second occurrence to get it checked out but they could not duplicate the problem. The first occurrence was around 6 months after getting the car.
Vehicle shut off at stop light, parking break engaged and disengaged, Drive shift was flashing, dash was flashing. I shut the vehicle off twice because it happened twice in the same moment until the third time it allowed me to drive.
I-??ve experienced my jeep compass when auto start is turned off and the car is at a red light and shuts off as soon as I let go of pedal the car seems to have trouble -??turning on-?? it shakes and the lights flash. I have to just put ny car in park at the light and turn my engine off and on to get my car to work.
Car started beeping and information center was flashing and drive indicator was flashing. At another time car shifted in reverse and would not move. Humming sound coming from front right wheel at 40mph and would not go away until until 60mph. Was told it was the all wheel drive system.
Occurs at stop sign/light when idling. The car will shut off and will not turn back on although all features in the car are running. The screen will display -??engine running-?? but the vehicle will not drive. I will push the stop/start button and nothing happens. It will take a few minutes for the vehicle to come back on again. This has happened numerous times at random. I have taken my vehicle to two separate dealerships and neither have been able to figure out how to repair the issue. I do not feel safe as this is a high risk for accident and I have two children who are in the vehicle.
- Charlotte, NC, USA
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i brought in my car for service and clearly nothing was fixed. i have been having issues with this car for YEARS now and nothing is being repaired at the dealership. I will enclosed back up that i went there and they apparently fixed it but car is still having issues. IT IS NOT SAFE TO DRIVE.
The contact owns a 2022 Jeep Compass. The contact stated that the vehicle was designed with the Auto Stop/Start feature. The contact stated that while at a complete stop, the feature engaged and the engine was turned off; however, the engine failed to restart while attempting to drive from the complete stop. The vehicle was taken to the dealer, where the body control module (BCM) was replaced; however, the failure recurred. The vehicle was taken back to the dealer, who informed the contact that the vehicle was operating as designed. The contact later received a call from the manufacturer advising him to take the vehicle back to the dealer for a diagnostic test. The vehicle was taken to the dealer, where it was diagnosed with by the Remote Assistance of Jeep engineers, and it was determined that the batteries had low-capacities. The dealer replaced the batteries. The vehicle was repaired. The failure mileage was 10,447.
On [XXX] I left the Safeway Gas station on [XXX] I came out the parking lot and made a right and stopped at the light. As soon as I stopped, my car cut off. I put my car and park and push the ignition. I press the ignition again to cut it on everything came on but the car would not start. I sat there for two hours before getting a tow at the stop light that changed colors several different times with my anxiety high because cars were honking, people were yelling at me because I was blocking traffic. I could not put my car into a different gear to even push it off to the side of the road. My car was towed to Sacramento Dodge Chrysler Jeep. Later that day, The representative called and told me that they don-??t know what is wrong with the car, he-??s never seen this happen before and that my car would qualify as a lemon. I-??ve placed a request for Jeep to buy back my car the first one was denied, the case manager resubmitted the request and I-??ve heard nothing after being told I would be called in 3-4 business days. I-??ve called them several times and I-??m not hearing anything back. Also, I was not aware of the recall on my car until I came in for the issue on this day. Nothing was sent to me to let me know there was an open recall on my car. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2022 Jeep Compass. The contact stated while driving various speeds, the instrument cluster lights were extremely bright, causing a visual impairment while driving. No warning light was illuminated. The vehicle was taken to a dealer for diagnostic test, and it was determined that the IPC display needed to be replaced. The vehicle was repaired by the dealer; however, the failure reoccurred. The manufacturer was made aware of the failure and suggested that the contact receive another diagnostic test from the dealer. The failure mileage was unknown.
Every week of every month since purchasing this car, the electrical system more specifically the Forward Crash Warning system which controls steering and brakes has failed. The system is continually turning off and it has been for repairs where they have replaced the sensors and cameras. No resolution has been made and it-??s been now sitting at the dealership since September 1. I-??m making payments on a car that can-??t be driven. Furthermore every loaner Compass I-??ve been given has had the exact same problem no sooner than driving off the lot. The bright light upon system failure is a distraction and the system not working right is a danger to life, limb and property.
Having trouble with instrument and info screen lighting. Car vin number not covered in first recall. I see today they issued another recall and again my car is not covered in the recall. We have a major problem with Jeep
I purchased my 2022 Jeep Compass on March 26, 2022 and at the time it was functioning correctly, but about 7 months in to owning my vehicle the infotainment screen and gauge clusters (center clusters) went so dim that I could not see those screen anymore during the daylight. I called my dealership to report the issue, but at the time they did not know anything about it, so I had to deal with it till I did my own research and figured out that there was a recall going on. I called back took it in and they documented it, and communicated that currently no fix is released. A few months pass and my life and other in the vehicle are at risk each time I drive my car as I am unable to read the screen or properly use my infotainment center for directions and such. My safety and safety of others is extremely important and currently at risk each time I drive my car. There were a few messages that came up when I first bought my car that stated something about my screen needing service so I took it back to the dealership the next day (the message came up same day I bought my car) and they said that it was find and that nothing needed to be done. I am reporting this because my Jeep is impacted with this defect and I am needing it fixed as it is extremely dangerous as well as I bought my car new and expect the basic amenities to work properly. I do have an open case directly with Jeep but they are extremely hard to get ahold of.
The contact owns a 2022 Jeep Compass. The contact stated while starting the vehicle, the instrument panel light was not visible. The vehicle was taken to the dealer who stated that the vehicle was experiencing the failure listed in NHTSA Campaign Number: 23V058000 (Electrical System) however, the VIN was not included. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the dealer for assistance. The failure mileage was 14,000.
Instrumentation not bright enough during daylight. Per NHTSA campaign ID number 23v058000. Mine was not included in the recall. They say they can-??t repair Jeep engineering working on it. How did they fix the recall cars?
The car is supposed to turn off and on when making stops because of the eco mode. There are times where the car will turn off at the red lights and will not turn back on automatically. Other times the car will just completely shut off when coming to a stop. The engine is killed. A complete restart to the car has to happen in order to make it work again. This issue is not identified through the Jeep dealership. They asked to record it next time it happens because their computer isn-??t reading any issues to the
The contact owns a 2022 Jeep Compass. The contact stated while driving at an undisclosed speed, she became aware that during the daytime the instrument panel was extremely difficult to see, severely compromising the visibility of important vehicle information. The vehicle was taken to the dealer, who determined that the vehicle required a software update that was not yet available. The manufacturer was not notified of the failure. The failure mileage was 15,000.
The contact owns a 2022 Jeep Compass. The contact stated that the instrument panel and display screen was very dim, reducing driver visibility. The contact stated that there was condensation built up around the windows during rainy weather, causing an abnormal odor inside the vehicle. The contact stated that the condensation reduced the visibility while driving. The contact called the dealer and scheduled an appointment. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was unknown.
Middle cluster of dashboard is extremely dim and unresponsive to attempts in settings to alter/fix it. We have 2 additional 2022 Compass models in our family, and all three have this issue. We are submitting separate reports for each VIN.
A D V E R T I S E M E N T S
- Norwalk, CA, USA