This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Dash lights, hazard button, radio stuck in night mode. Fuel gauge, speedometer, engine temperature and check engine/ tire pressure gauge are not visible in daylight. Creates a hazard when unable to see viable information like a flat tire, engine overheating, or low on gas. Tried to get it fixed but was told jeep currently has not issued a solution to fix it.
The cluster display on my vehicle is dim too non visible in full sunlight, daylight operating conditions. Automatic display functions turned off and manual brightness adjusted full, yet the dim to non existent backlight does not change. I been told this is a problem and FCA engineers are looking at, but at what priority. It seems that more and more of these complaints are showing up. There needs to be a recall to fix.
Screens in vehicle have dimmed and are unable to brighten. It-??s impossible to see while driving during the day. I have run out of gas on the highway, and almost caused an accident. My vehicle also automatically breaks and sounds an alarm as if I have had a collision, and almost caused another accident from being rear ended. Thankfully, one of the issues has been resolved and the dealership is fixing it (although my VIN number was not included in the recall at this time). I-??ve developed a fear of driving on the highway now so be cautious of purchasing until all these issues have been resolved.
Backlighting in dash cluster not working and makes it very difficult to see my fuel gauge, and temperature gauge, cruise control, and other items shown in gauge cluster.
The display, where the speed and other pertinent information is displayed, is in dark or night mode. It is very if not impossible to see during daylight hours. It is very distracting not to be able to see the information that you should be able to this vehicle.
- Negaunee, MI, USA
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While driving down the radio, my infotainment system began flashing on and off, failing to properly load. This can cause a distraction in the vehicle, leading to an accident. The dealer stated could not duplicate.
Upon start up of my vehicle I noticed my center display for speed, etc had turned itself to Spanish, but my radio was still in English. My forward collision warning, Lane keep assist, auto emergency braking, and front collision avoidance had all turned themselves off, and my auto park brake had turned itself on. After contacting a dealer they stated they had several complaints and to just turn them back on/off. Having these safety features turn themselves off can provide a fall sense of safety and cause accidents.
My cluster display has been on dark night mode since January 2023. I purchased the vehicle in April 2022. During the day, I cannot see the cluster display, and have missed gas warning lights, low tire lights, and other emergency lights due to the dimness of the screen. It is a hazard to drive as daylight is longer-- and the navigation screen is also impossible to see during daylight hours. There is no way to brighten either the cluster display or navigation system. The dealership confirmed the issue and instructed me to sit back and wait for an update in January, and there have been no updates yet.
During the day the the instrument cluster that has a speedometer doesn't have any brightness so I cannot see the speed or warning lights. I took my car to the dealership and they said there is no solution to that problem right now and multiple vehicles have the same issue since September last year.
For over six months, I have been unable to see my dashboard during the day. It is stuck on night mode. This causes the driver to be unable to see fuel gauage along with other warning lights that may be displayed. This is extremely dangerous and could cause unexpected vehicle stops on roadways. I have mentioned this to the dealership each time I am there and I'm told they don't know how to fix it.
During the day you can not see any of the display in the dash for fuel, MPH, any warnings as the electronics are stuck in the night mode and the only time you se see them is when it-??s dark outside.. this is the 2nd time the car has done this it did it the first time last year about this time the only way I found to fix it was to disconnect both batteries
The contact owns a 2022 Jeep Compass. The contact stated while starting the vehicle, the instrument panel lights were dimmed. The contact stated that the instrument panel lights returned to the brighter mode. The contact stated that during the daylight hours, the lights were extremely dim. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the failure was related to NHTSA Campaign Number: 23V058000 (Electrical System) however, the VIN was not included. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 8,000.
The contact owns a 2022 Jeep Compass. The contact stated that while driving at an unspecified speed, the instrument panel failed to visibly display vehicle information. There were unknown warning lights illuminated. Upon investigation, the contact determined that the failure was related to NHTSA Campaign Number: 23V058000 (Electric System). The vehicle was taken to the dealer, who diagnosed an improperly illuminated instrument panel in relation to NHTSA Campaign Number: 23V058000 (Electric System). The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 17,900.
Vehicle is experiencing the same issue for recall 15A, NHTSA Campaign Number 23V058000. The instrument panel no longer adjusts its lighting, and remains extremely dim at all times. This is especially detrimental during the hours of daylight. Vehicle is a 2022 Jeep Compass, similar to those under recall 15A, and is not currently listed for the recall. FCA refused to take the complaint until a dealer officially identifies the issue. The local dealership wanted to charge ~$160 for a diagnostic check.
The digital display that appears dim during daylight and full sun, rendering the fuel gauge, cruise control, and safety features useless during the day.
I have had my Jeep for 13 months and suddenly the digital cluster display on the dashboard and the Uconnect tablet are so dim that during the day they are unable to be seen. I am unable to see my fuel gauge, or any vehicle warning icons that may appear. This is a HUGE safety issue. I am also unable to use the onboard navigation with the Uconnect tablet which is one of the things that I love about my Jeep. I took it to the dealership and they showed me a Jeep bulletin dated September/2022 addressing this issue (case number:S2208000157) stating "engineering is investigating a service solution" and was informed that there is currently no fix for this problem even though it is very common in the 2022 Jeep Compass. This is unacceptable.
The dashboard light on my jeep compass is so dim during the daylight hours I am unable to read or see and of the tires gauge or the fuel tank display. If the uconnect warning of a low fuel wouldn't of shown up on my phone I could have ran out of gas and not know it. This isn't safe. I have taken the vehicle in several times and have been told the same thing. There is nothing wrong with it. Now I see during some research that others are having the same problem.
The dashboard screen and main screen have been stuck in night mode for around 6 months. This makes driving during daytime hours extremely difficult because the dashboard screen cannot be seen. This screen includes, but is not limited to fuel level, speed, tire pressure, lane departure warning, and temperature. The vehicle has been to the dealer multiple times and the manufacturer has been contacted. There is a recall involving this issue, however, my vehicle was not included in the recall, but I am having the exact problem described.
A D V E R T I S E M E N T S
- Mooresville , IN, USA