This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Car engine turned off while driving, e brake was activated with out warning. Car stopped, and the D on the shaft was flashing, vehicle placed in park and was turned off by driver. Car would not restart and could not depress the brake. Car was stuck in the middle of road. After several attempts car sputtered on and was able to be driven to a safe location. No warning lights activated on car, initial eye inspection didn-??t see anything out of place. No fluid leaking. Battery was operational entire time
This issue has been happening sporadically over the last couple of years, but it's starting to happen more often. When driving normally, the check engine light will flash, a message "Coolant temp too high" will appear in red, and the car turns off. Sometimes it will turn back on immediately and drive fine, other times I have to leave it turned off for up to 2 minutes. This happened to me twice on my drive to drop off my kid at school, and on my way to the office, on a busy highway during traffic. All maintenance has been done on time, and there are no error codes when I get it scanned. I get met with shrugs and "could try..." I see others have been having similar issues, so I am going to post here as well.
I was driving home and got an error message that the coolant temperature was too high, even though the gauge showed it to be right in the middle at the normal level. The car then locked up and I was unable to turn the steering wheel for a terrifying few seconds. The car then restarted itself and I was able to drive home. a while later, I tried to start the car and it would not start and kept giving me the error message that the coolant was too high even though the gauge shows the level to be The very bottom of the temperature on the cool side. I checked the coolant levels and they were a little low so I added more coolant up to the max level and waited a few hours. Then I tried to start it again and it still will not start. Additional error messages are now popping up, including saying, the emergency brake needs to be serviced. I am going to have to get it towed into the service shop tomorrow.
At first my car would only display the -??Coolant Temp Too High-?? message if I came to a complete stop, and went again.. or if i would go over a certain speed. At that time, i could pull over, turn it off, wait a few minutes, and turn it back on and i could watch my coolant temp drop drastically.It has progressively gotten worse to the point that i cannot drive the vehicle longer than five minutes without it overheating. I do the same thing, pull off and wait and turn it back on. It starts to go down a bit, however, as soon as i pull out and begin to drive it, it starts to raise back up immediately. There have been times where the message will display as soon as i turn the car on in the morning.. Please help me. I am a young college student and I have not been able to drive my car for over 6 months. We have changed the thermostat, flushed the coolant, checked for leaks, replaced the radiator cap, and water pump. I don-??t know what else to do..
Yes, I bought a brand new 2020 Jeep Compass North Edition from a Wisconsin dealer in June 2020. I drove across country to Utah where I know reside. Had no problems on that trip. About 10 months later I started experiencing a "High temp coolant" light come on and the vehicle shuts off and locks up. Very dangerous while driving. After about 30 seconds I could restart it. It happened about 10 times. Then another alarm came on stating "Service electronic throttle control." As well as the "High temp coolant" warning. Milage at this time was 21K. Took it to a dealership because of the extended warranty I purchased. They replaced both batteries but could not get it to "error out" again. They also stated that there were no error codes stored in the memory, even though I had pictures of the dash showing the error codes. I could not get a picture if the "High temp coolant" error because it happens so fast while driving. So, I took it back 2 more times when it did it again. The first time they said I had a cracked head and replaced it, but 2 days later it shut off again with the "High temp coolant" error. No answers or explanation for this issue again. The last time they charged me over $250 for a diagnostic charge and an air filter. Still continues to shut off periodically. It's very disheartening to buy a new vehicle with an extended warranty and have this dangerous situation happen while driving with children in the vehicle. Why doesn't Jeep stand behind their vehicles and fix this issue or recall these vehicles" Does it take someone to be killed and they have a class action lawsuit against them to do something? Wouldn't it be better to be proactive then sorry" I am scared to drive this vehicle other than to work and back because of this issue.
- Clinton, UT, USA
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We drove to the grocery store 5 minutes away. After being in the store for about 15 minutes we returned to go home. We tried starting the car and it wouldn-??t start, message -??High coolant temperature-?? came on with orange engine light. We waited 5 minutes, started again and all the warning lights flashed and the car locked up. Nothing would engage, even the brakes. We had to abandon the car in the lot and walk home.
car always go to coolant temp high when driving and goes back down to middle mark, i will put antifreeze in the car and it will be okay for about two weeks and starts back up again. i always have to put antifreeze in my car and more frequent when the weather gets warmer.
Overheated warning light came on. Car was filled with coolant and light went off. One week later, light came on again. Brought to an independent service center who did diagnostic testing and could not find a leak or faulty parts. Appointment made with dealer. Light appeared once more, topped off coolant and light did not appear again when brought in to dealer (about a two week period). Dealer did diagnostics and said the engine was -??burned out-?? and needed to be replaced at a cost of $10,000. Faulty electrical/coolant system led to ruined engine.
The first incident happened with my 2020 jeep Compass on 12/27/23 while on the freeway the temp light flashed the gage didn't indicate overheating I got off the freeway check the engine no sign of overheating waited for awhile then started the car again within five minutes car gage went to overheating had it towed the oil cooler went out out mixed with the coolant paid big bucks for the repairs. I got my jeep back on 1/10/2024 drove it for one week then on 1/16/2024 while driving the dash panel flashed car lost speed even pressing the gas peddle to the floor no acceleration while pulling over the emergency break engaged stoping the car in the road. restarted still no acceleration and car won't move in natural or reveres wheels lock can only move forward at low speed, 01/25/2024 car towed from my mechanic to dealership. Scared to keep car the if it's gonna turn itself out while driving that's an accident waiting to happen
My 2020 compass keeps shutting off on its own. I will be driving and next thing you know it will start saying "key has left vehicle " or a different message saying a long the lines of its over heating. After the over heating message, the car will completely turn off on me making it hard to steer out of the road. I somehow have yo make it safely out of the way to turn it off and restart it. Im just scared one day it will happen on the highway when cars are going by so fast and ill end up getting in a collision. No solution to the problem. The dealership doesn't know whats going on or even have a clue as to what to look for. This is definitely a safety issue and im upset because no one knows how to fix it. I spent my hard earned money to get this vehicle only to have it be a safety issue for me and my kids. Its been going on for months already. Sooner or later this car is going to be the reason I get into an accident.
On several occasions, when idling in traffic, the engine stalls and the parking brake engages. On another occasion when stopping at a stop sign, the parking brake engaged while vehicle engine still on and the steering wheel would not turn, nor would the gas pedal move the car in any direction. On 1/3/24, the vehicle stalled, was cranked up, and would not go faster than 5 mph. The vehicle was turned off, the engine rested for approximately 5 minutes, it cranked and was driven to a Jeep dealership that date. The safety of myself and others was put at risk when sitting in traffic and the engine stalled and parking brake engaged. There have been no warning lamps or messages to indicate any problem with the vehicle. This could have led to serious accidents. The vehicle was dropped at a Jeep dealership two weeks ago (01/03/2024) but it has not been inspected as of yet. When the vehicle parking brake engaged and vehicle would not move in any direction, the police was called to help get the vehicle started. Insurance has also been informed of the issues with the vehicle, and a case has been opened. The last occurrence happened on 1/3/24, and that is the date the vehicle was taken to a Jeep dealership and left with the service department. The issues started approximately two weeks prior, was reported to a Jeep dealership, but the closest dealership had no openings to inspect vehicle. Thus, it was taken to a Jeep dealership over an hour away.
2020 Jeep compass shuts off randomly while driving in traffic and sometimes will not start back up after. Says the coolant temperature is too high but the temperature is fine. Car is a danger to Public safety and is one of many that is experiencing the issue.
The contact owns a 2020 Jeep Compass. The contact stated that while at the traffic light, the auto Stop-Start feature turned off the engine; however, the engine failed to restart. The message "Stop-Start Unavailable" was displayed. The contact restarted the vehicle and manually disengaged the auto Stop-Start feature. The vehicle was taken to the dealer, where the cause of the failure could not be determined. Additionally, the check engine warning light was illuminated. The contact stated while driving 45-50 MPH, the vehicle stalled inadvertently. The message "Coolant Overheating" was displayed. The contact veered to the side of the road, turned off, and restarted the vehicle; however, the failure recurred while driving. The contact stated that the vehicle failed to start the following day. The vehicle was towed to the dealer, where it was diagnosed that the two batteries needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 34,000.
Engine consumes oil rapidly. The touchscreen does not work and shuts off after start-up. Without the touchscreen, the rearview camera does not work, making this problem one of safety. Also, you can not turn on or off safety features in the settings mode, since the screen is blank.
When trying to start vehicle it displays a -??Service Electrical System-?? error followed by -??Coolant Temperature Too High-?? my coolant gauge sky rockets red and then returns to a very low level. The vehicle has not overheated and has been parked and cooled off completely before trying to start. It is now causing my vehicle to throw messages saying my back up light, brake light, and blinker lights are out but all lights work as they are intended.
The A symbol continues to appear on the dashboard which indicates a failure in the STOP/START function of the vehicle. the vehicle has under 21,000 miles on it. I just purchased the vehicle a little over 90 days ago. Returned the vehicle to the service center where vehicle was purchased, and was told that it required an out of pocket expense of over $600. The auto-light button switches back to manual on its own.
While at a stoplight the engine stalled and the instrument cluster displayed a "coolant temperature high" message. After restarting the engine the temperature gauge displayed the normal mid temp. This has happened once before when reversing in the driveway at home. This scenario is identical to the open investigation at NHTSA from December 2022.
Unknown as to exact issue. In August 2021, spark plug blew (according to dealer) in the middle of an intersection after the auto -??off-?? and the engine would not turn back on at approximately 8K miles. The spark plug was replaced under warranty. Starting in April 2023, around 31K miles, on two separate occasions after the auto start/stop is in use. It will turn off unexpectedly and without warning after the vehicle has come to a stop. Both times the vehicle could not be turned completely off and restarted for at least one minute. No messages appear on screen. Both issues appear to be related to the Stop/Start feature. Two different dealers have not been able to identify issue.
A D V E R T I S E M E N T S
- Buffalo, NY, USA