This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The A symbol continues to appear on the dashboard which indicates a failure in the STOP/START function of the vehicle. the vehicle has under 21,000 miles on it. I just purchased the vehicle a little over 90 days ago. Returned the vehicle to the service center where vehicle was purchased, and was told that it required an out of pocket expense of over $600. The auto-light button switches back to manual on its own.
While at a stoplight the engine stalled and the instrument cluster displayed a "coolant temperature high" message. After restarting the engine the temperature gauge displayed the normal mid temp. This has happened once before when reversing in the driveway at home. This scenario is identical to the open investigation at NHTSA from December 2022.
Unknown as to exact issue. In August 2021, spark plug blew (according to dealer) in the middle of an intersection after the auto -??off-?? and the engine would not turn back on at approximately 8K miles. The spark plug was replaced under warranty. Starting in April 2023, around 31K miles, on two separate occasions after the auto start/stop is in use. It will turn off unexpectedly and without warning after the vehicle has come to a stop. Both times the vehicle could not be turned completely off and restarted for at least one minute. No messages appear on screen. Both issues appear to be related to the Stop/Start feature. Two different dealers have not been able to identify issue.
Engine temporarily shut itself off by itself in the freeway as I was slowing down pressing my brakes because of the cars in front of me in traffic hour. The car flashed a -??coolant temperature too high-?? message then immediately turned itself off for a minute. The engine/coolant temperature gauge was normal the whole time I was driving (in between the cold and the high sign). But even then it flashed that -??coolant temperature too high-?? message and shut itself off right then for a minute after it flashed me that sign. It was over 100 degrees fahrenheit outside and inside the car without ac it was awful. I immediately turn on my four ways but cars still kept coming up behind me even though I could not move my car. The car would not turn on. I changed gears from drive to neutral and then to park. And after a minute the car turned on again. Even with my four ways on, drivers kept pulling up behind me on the freeway despite my four way lights being on. I prayed I wouldn-??t get hit and cause an accident on the freeway because of my disabled vehicle. A few drivers almost rear ended me because they kept coming up behind me. I kept pressing my brakes and tried restarting my vehicle. I was scared and almost got hit by a some cars. This has happened multiple times every year since I bought the car back in 2021. Before it kept happening at a stop light in the middle of the street and now it happend on the freeway. On the freeway I am driving between 65mph to 80mph and it stopping like that randomly made my heart skip a beat. I thought I was going to be involved in several accidents on the freeway with cars going over 65mph. The car shutting itself off messed up my steering and the braking system. It is a safety hazard. I have gone to the dealership multiple times for this issue and it still happens to me every year. I could have died or caused an accident today.
The vehicle was in motion going 40 MPH when the dashboard displayed high coolant temp. The dashboard continued to flash other warnings such as check engine and oil change required. Then, the emergency brake light was on, engine light, and oil light. This caused the vehicle to lose total power in the accelerator and partial power in the brakes. The event led my vehicle to cause a complete stop in the middle of a highway. To the resolve the issue, I powered off the engine and restarted the vehicle. After powering the vehicle back on, all was normal other than the check engine light was still on, but it did run perfectly fine. Coolant level in reservoir is normal. This instance has taken place on multiple occasions.
- Pace, FL, USA
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Electronic Malfunctions The Jeep completely turn off. Energy lights did not turned on both batteries died. Unable to move the car to -??N-?? to move it out of the freeway. CHP used flares to detour the traffic. Could have been a feral accident due to the electrical turning completely off on the freeway
On 4 occasions, months apart, my 2020 Jeep Compass has given me a dashboard alert stating -??coolant temperature too high-?? and the engine immediately stalls and shuts down. The first 3 times this occurred, the check engine light would come on and the vehicle would not restart and other alerts such as -??service 4WD system-?? and -??EBS not available-?? would display. At no time was the vehicle overheating or the actual coolant temperature above normal operating temperature. After sitting in the middle of an intersection for 5-10 minutes, the vehicle would finally turn on with the check engine light being off and no alerts displayed. The vehicle would then drive like nothing ever happened for a few months. The most recent time this unexpected shutdown occurred, as I slowed to approach a left hand turn the vehicle gave the coolant temperature error and shut down, losing power steering and making the break pedal incredibly hard to depress. I came to a stop in the turn lane and put it in park, only this time the vehicle could not be restarted at all and it had to be towed home and then the next day towed to the dealer for service. The vehicle is still in the dealers possession for servicing. This issue needs to be investigated and reconciled. If this were to happen on the freeway numerous lives would be at risk.
Compass both battery-??s died (dealer diagnosis response) while driving down a intersection. No warning what so ever. Auto turned -??off-?? while been -??on-?? and in motion. Started surging while everything inside and out is turning off and on. Thankfully not enough traffic that day no accident happen. No power steering, very hard breaks. Had to get off and push auto into a parking lot. Towed it to the dealer, problem could not be reproduce. Could not give me an explanation of why it happen. A warning lamp had come up regarding a low auxiliary battery a couple months before. That problem was solved at the dealer. This is the second time something battery related thing has happen. Got some videos of it surging and showing it-??s on while it-??s not.
This vehicle has a stop/start function to shut off when the vehicle stops and then cut back on when you press the gas. Approximately 2 weeks ago my vehicle started stalling out whenever it stops and you have to put it in park and restart the car. Sometimes it starts back up, sometimes it takes a few minutes. This is EVERY time it stops-?"- red lights, stop signs, intersections and poses a hazard.
Engine stalling, false overheating reading, battery failing. Radio screen getting stuck with review camera, radio not shutting off after vehicle shuts off, car in park but is not recognized by the system, TIMP issues stop and start function not working properly, losing oil, ESC needs attention. A whole lot of headache. Car has been broke down for a month with 27000 miles and making payment unable to drive.
Stopped at red light and coolant over heating warning came on screen and vehicle would not move. Powered vehicle down and back up and engine was revving aggressively. Turned vehicle back on after a few minutes and it was fine like nothing happened. At no point was the vehicle actually overheating.
Vehicle started indicating High Coolant temperature then engine would shut down. It would restart after shut off. Radio would fade in an out. While vehicle was in motion the engine should shut down and had to pull over and restart the vehicle. This happened on several occasions before the vehicle completely shut down. Towed vehicle to dealership with a repair of $700 to replace both batteries.
Electrical transmission problem. Car stopped working in the middle of street almost got in accident. Won-??t accelerate over 20 miles. Problem turning on after turns off automatically. Seen so many people with this problem. This car needs to be investigated is not safe.
The vehicle has 44k miles on it. Upon starting the car in my driveway today it would not start and was throwing an ECM error code along with "engine coolant temperature too hot". The vehicle fluids levels are perfect but it just will not start. I called the dealership and was advised they've seen lots of these issues but have no clue how to fix the problem. The car will automatically shut down if being driven and this occurs (we read other blogs on this issue) and it is truly a hazard.
Over the past month my car has had issues with my car not starting up and killing out my battery. Today I had was driving and my vehicle shut off at a stop light and wouldn-??t turn back on. After getting the battery powered up I went to work and turned off my car and now it won-??t start again. When trying to start my car it will tell me that my coolant temperature is high and then it will tell me the coolant temperature is to low and it will flash and tell me EBS system. The car has even stopped suddenly as I slowed down to make a right hand turn almost causing me to get into multiple accidents. The auto start/stop light is always on. I have already been through 2 batteries in this car so far and I am so frustrated as is my job over this issue.
Second time vehicle refuses to turn on. Purchased a "New" battery from the dealership and just a few months later the vehicle refused to turn on once again. According to the dealership the electrical wires were burnt out by the computer in my jeep. Tire pressure on my vehicle are always incorrect and I have purchased four sets of new tires trying to correct this error. First claim filed with Jeep case number: [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
We were going about 30 no more than 40mph and the coolant gauge on the dashboard shot up to the H and went back down so quickly while this was happening the Jeep started jerking like it was gonna stop. Then it started driving normal again that was on a Friday July29,2022 I was on my way to work on a Wednesday August 3,2022 and I was going to work I had just exited the freeway go about 60-70mph I had to come to a smooth stop at a light when the light turned green the coolant gauge shot up again to the H and when I tired to press the gas pedal the vehicle was hesitant to move so I took my foot off the gas and press down again the Jeep jerked then I was able to move again. When it does shoot up to over heating it does it really fast you-??re unable to catch a picture. When we open the sunroof I smell this kinda burnt smell almost like someone is burning plastic or something.
Electrical issues. Bought this vehicle late February 2022. Radio screen, which controls everything goes from dim to really bright, multiple times on its own. Been to the dealership many times for this problem, continuing to have this problem with no resolution in sight. Can not get dealership to call me back with a resolution at this point. Vehicle is still under warrenty.
Engine shut itself off by itself at a stop light. The car flashed a -??coolant temperature too high-?? message then immediately turned off. As i was driving I always check my dashboard. I was going 45mph reached the stop light and the engine/coolant temperature gauge was normal in between the cold and the high sign. But even then it flashed that -??coolant temperature too high-?? message and shut itself off right when the red light changed to a green light. It was over 100 degrees Fahrenheit outside and inside the car without AC it was awful. I immediately turn on my four ways but cars still kept coming up behind me even though I could not move my car. The car would not turn on. I called 911 and my insurance for help moving my disabled vehicle. Even with my four ways on, drivers kept pulling up behind me even two semi gasoline trucks despite my four way lights being on. Two drivers almost rear ended me because they kept coming up behind me. I kept pressing my brakes praying cars would not hit me because the car would not come back on. I was sweating and trying not to pass out from the heat. I tried to turn my car back on multiple times and after 15 minutes it finally came back on. Out of fear, I did not continue driving the vehicle because I didn't want to keep driving knowing it would turn itself off at the next stop light. Help was on the way and the tow came to help with my disabled vehicle and the police arrived as well to help divert traffic. I was scared and almost got hit by a car, truck, and two semi gasoline trucks. This has happened multiple times every year. Happened on the driveway at my house, has happened on the freeway where I am going over 65mph and messes up with the braking system and with my steering, and most recent at a stop light driving home from work. Scariest day of my life. It is a safety hazard. Can cause accidents even death.
A D V E R T I S E M E N T S
- Oswego, IL, USA